Dory was the person who helped me out with my request to repair a gaming console. A handheld in…read moreparticular called the legion go S among many others on the market. I had an accident where I stepped on my legion go s screen and it shattered. I didn't expect it to break the entire screen, but only crack a portion of the screen. The fragility of the screen is significantly worse than I thought. I talked with several other tech repair shops and either they did not answer my request for a quote, took way too long to answer or gave a response that they could do nothing about handheld repairs, some gave bad replies. He was the best of 8 different tech repair shops I have encountered and not only the best, it was a landslide better than the competition. The only real issue I had was a very high price premium to fix my device. It was about half of what the actual device cost. Of course I got it on sale for about 700$. The service, labor and total cost to repair was $335. So, almost half of what I paid for the device at Best Buy. I learned not to place this fragile handheld on the ground to prevent it from getting damaged again. Overall satisfied with the outcome and Dory did fix it. Personality was good and time to fix was roughly 2 hours. Parking lot structure is terrible, not enough space and many other places nearby. There are other parking structures as well but it may get towed or even scratched due to compact spaces. Also a little unsafe as there are some loitering. Overall, It's good but not the greatest in terms of value but Dory been doing this for many years roughly 15 as I recall.

I had a fantastic experience getting a hard drive destroyed and was very impressed with Dory's…read moreprofessionalism, knowledge, and excellent customer service. He made the whole process easy and stress free and took the time to answer all my questions. They handle everything from computer issues to cell phone needs, making it a true one stop shop for tech help. If you're in the Chatsworth area and need reliable and honest tech support, I highly recommend this business. Thank you, Dory, for such a great experience.

When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

These guys replaced a 15-year-old MacBook pro and got it working to basically brand new again…read more Can't thank you guys enough there was a ton of stuff on there that I would have never been able to get back. Keep up the great work boys!

I spilled a soda onto my MacBook Air. Luckily, damage was minimal but great service to get the…read moreports working again. Thank you!

We recommend Cloud 77 for all of your IT needs. We ran into a problem that was causing such issues…read morefor us and Adrian came to address all our needs and was so knowledgeable and professional. Their fees are reasonable and the service is exceptional! 5 stars!

Quick, intelligent, didn't waste my time kinda guy. I have not had the pleasure of working with…read moreCloud 77. However, based on the introduction I look forward to the potentiality in the near future.

Victor is a goldmine!! If it's electronic (TVs, computers, laptops, RAID drives, software glitches,…read morenetwork glitches) he'll very likely be familiar with the problem and provide a solution without breaking the bank.

I called Victor's Electronic Repairs and asked if he could repair my Bose Wave Clock Radio. He told…read moreme he has fixed many of them and to bring it down to the shop. So I did that. Four days later Victor let me know it was fixed and I could pick it up. Four days! I was so impressed with the professionalism and speed that Victor's Electronic Repairs did for my little Wave radio. It sounds and performs as if new. I really love that radio and I'm grateful to have it back and working. Victor is friendly, kind and really knows what he's doing. I highly recommend Victor's Electronic Repairs!

I absolutely love this place! Joe and Sid are extremely professional, accommodating, and awesome! -…read moreIt's a great place for anyone who needs computer services, or wants to hang out in-game, and hey... It's not a bad shoot location. Thank you to the Planet Cyber team for your business!!

Four years ago I built my PC. I built it using youtube videos and didn't know what I was doing. I…read morecould not get it to work even though everything looked correct. I took it to Planet Cyber to see if they could fix it. They charged me $160, got it working and told me that the problem was that I bought the wrong RAM. They took out one of the sticks and gave it back to me. I thought that was overpriced, but at least they got it working. I recently went to upgrade it and come to find out the motherboard had a bad part all along. If Planet Cyber had told me that, I could have got my motherboard replaced under warranty. They didn't figure out the root cause and were very expensive.

Ray is amazing. Super friendly and super helpful. I needed a repair of the battery compartment in…read morea vintage toy. Ray said it is not what he usually does, but if I was willing to leave it he would try to figure it out. A little over a week later he calls to tell me it is fixed! It required a new part and some soldering. It is now working! Again, this is not what he usually does, but he has the knowledge and skills and was willing to figure it out. He understood that the toy could not be replaced and was willing to step outside of what he normally does to fix it. This is exactly the kind of person and business we should all be supporting. I 100% recommend Businesses Machines Center. I will be back for any printer repairs I need or anything else he does.

I haven't worked with Business Machines Center in person, but I had a really positive interaction…read morewith them through Yelp. I reached out for an estimate on a MacBook battery replacement and received a detailed, helpful response. In the end, I had to go with a shop closer to home because I couldn't wait. When I let the businesses know, Business Machines Center was the only one that replied with kind, thoughtful words. Yelp sends inquiries to multiple places automatically, so I had notified several shops, but they were the only ones who followed up so graciously. It only takes a minute to send a message like that, but it leaves a lasting impression. I'll definitely keep them in mind as my first choice the next time I need help with my devices.

Had an issue with iMac not backing up. Response was prompt, effective and inexpensive.read more

I went to a place in Ventura called Mitec and charge me $100 for them to tell me that thing I told…read morethem what was wrong with my computer. A quoted me $1000 or more to get my Apple Computer fixed. This took a week for them just to call and tell me this information. However, I contacted 1-818-307-6868 / moble PC medics and they told me they could do it for a lot less. They were very reliable and very honest and detailed. I didn't feel like I was going to get ripped off like I did with the other company Mitec. Thank you so soooo much mobile PC medics!!!! My Apple Computer runs great and with how expensive everything is, you guys did it without breaking my bank account. Skip everyone else and go right to these dudes who be glad you did.

Roger and his TEAM are THE BEST!! Knowledgeable, responsive and most of all honest and…read morePROFESSIONAL. Charlene

For decades, all my companies IT need was resolved in such a timely manner & helped my business and…read moreon all fronts. Friendly and extremely knowledgeable. They care.

This place has saved me a few times and probably more to come…read more The owner is very friendly and helpful, Very knowledgeable about PC and Macbook repair. Give them a call for any of your Macbook needs from missing keys to battery replacement to repair this place can do it all.

Call before coming in to make sure he's there. I took my laptop somewhere else first, they took…read moreover a month and didn't even open it up. I ended up finding Computer Repair by my Favorite Guy, he gave me a much better price than the other guys and he actually fixed my laptop. I had it back in perfect condition in 2 days. I have two more that I took in and all of them were fixed in a very reasonable time and price. This is my new go to place for computer repairs.