Had an issue with iMac not backing up. Response was prompt, effective and inexpensive.

I went to a place in Ventura called Mitec and charge me $100 for them to tell me that thing I told them what was wrong with my computer. A quoted me $1000 or more to get my Apple Computer fixed. This took a week for them just to call and tell me this information. However, I contacted 1-818-307-6868 / moble PC medics and they told me they could do it for a lot less. They were very reliable and very honest and detailed. I didn't feel like I was going to get ripped off like I did with the other company Mitec. Thank you so soooo much mobile PC medics!!!! My Apple Computer runs great and with how expensive everything is, you guys did it without breaking my bank account. Skip everyone else and go right to these dudes who be glad you did. read more

reached out online and found mobile PC medics. My HP laptop lost its screen(touchscreen!) and was blacked out. I had no idea what was going on. Austin actually showed up to my house and took my computer, and quickly diagnosed the problem. He ordered the parts and voila! Within a day or so my computer is back at home working perfectly. His prices are more than reasonable and he is very computer savvy and professional. I give this company a Five-Star rating based on my personal experience. When seeking help for ANY I.T. issues, I would definetly recommend MOBILE PC MEDICS as your forecer Go-to. Thanks Austin! Dawn Schneider read more

I received a quick response from Austin who picked up my computer. Really cool and honest guy who did an excellent job rebuilding my pc. He has really good communication skills and lets you know what's going on through the process. This was a good experience and overall enjoyed getting to know him. I highly recommend him if you want a project to get done right. Thanks buddy you saved me a lot of time an d headaches if i did it myself. Thank you. read more

Super honest guy and reasonable pricing compared to other inquiries that I had made previously. He came to my place, changed my MacBook battery quickly. When I had a still had a small issue that still needed attention, he returned the following day to examine the problem and didn't leave until he fixed it. Highly recommended! I will use his service more often and gladly refer him to friends and family. read more

Responded very fast, by next day I was already talking with Austin on what I want and a timeline for it. Needed upgrades and some part swaps on my gaming rig (fans, RAM, hard drive). Dropped it off on Sunday afternoon, and just a couple phone calls later, he dropped it off fully repaired and upgraded on Thursday. Great price, great service, great experience! read more

I rarely write reviews, but Austin saved the day. I'm an independent contractor and work for many organizations. I was under the gun with many deadlines when I received a critical hard drive failure notice. My heart sank. I called Mobil PC and MAC Medics and my laptop was picked up that same Friday afternoon. He replaced my hard drive with a much better one and I had my computer back the same Holiday weekend. I was able to meet all of my deadlines and breathe again. That's what I call excellent service. I highly recommend them for any of your computer needs! Thank you again Austin read more

Austin was great. My 2015 iMac runs better than ever. new drive, full memory. Quick service too!

Matt is a consciousness person,knowledgeable and fair,will inform you if there is any problem

Tried building my own PC and couldn't figure out why it wasn't working. Austin from Mobile PC Medics swiftly responded to my inquiry and came by to pick up the PC. Within 2 days he found the issue, fixed it, and delivered it back to my doorstep! I had accidentally bent some cpu pins and his team managed to fix it, which is not easy. Professional, fast, and very reasonably priced. read more

The hard drive in my 2014 iMac gave up the ghost and would not boot. Rather than taking the computer to Apple, I took a chance on Mobile PC Medics because I wanted to upgrade the hard drive from a fusion drive to an SSD, something that Apple could not (would not) do for me. Long story short, Austin was able to replace the drive in just one day. Now my hard drive is fully an SSD and it runs better than ever. Thank you, Austin and Mobile PC Medics! read more

When my MacBook Air laptop wouldn't turn on after my son spilled a can of coke on it, I thought my only option was to buy a new computer. I'm so glad I thought to check Yelp and found Austin! He was able to fix my computer for a very reasonable price. The turnaround was very fast. I highly recommend Mobile PC Medics! read more

Needed hard drive for older MAC done ASAP. Quick service (took my PC and new hard drive), and you can trust the guy doing it. No issues.

After doing a ton of research on updating my new 2019 iMac I decided that I needed a couple of SSD's installed in my computer. I googled Mac Service and Austin came up. I contacted him and right away we started talking options. He came to my house to pick up my computer after I purchased all of my products that I wanted. Austin made it happen! It took less than 24 hours for him to get my computer up and running and the computer runs smooth as butter. Thanks Austin for making that happen! The only reason I'm not giving this a 5 star review is because when the screen was put back on it must have moved a little. There is a little bit of space where I can see the aluminum. There is also a tiny tiny chip on the bottom right hand corner but neither of these affect the performance which is incredible. read more

I have a MAC desk top that has all the needed features but works on a rotating hard disk (made in 2013), so it is very slow system. I determined that changing it to Solid State Drive would speed it up. That was the easy diagnosis part. Finding someone to do it was hard. Apple would not touch it with a 10 foot pole, as they deemed it was too old. Other techies were not so sure as it was a delicate job. Enter our man, Austin weaver!! He was courteous, picked up the system, charged a reasonable fee and delivered it to my office, in 2-3 days of turnaround time. All in all, I was thrilled with his service and would not hesitate to use him again. I also started referring him to other people. Does this sound like a win-win or what?! read more

They seemed pofecionales, I gave my computer for a small start-up problem, and they gave me a computer, falling into a pieces, with a lot of problems, in other words, they destroyed it. from my hands the screen fell, and the computer was in my hands, they replaced the screen and did not put the new stamps with glue. and with all this, pay a check of 400 Caution. if you do not want to lose money and lose your device the photos of what I speak is in google review read more

Amazing , needed a new hard drive picked it up from me on Tuesday had it back on nWednesday working like a dream And so reasonable don't take your computer to a big box store call Austin and your will be sooo happy you did. Thanks Austin!!! read more

Can not recommend enough the service and professionalism I experienced in dealing with Austin of Mobile PC Medics. After wasting 10 days getting the runaround from Geek Squad I reached out to Austin. As a business owner I could tell Austin was committed to making sure his clients/customers walk away totally satisfied with the service. The pricing was extremely reasonable and Austin totally knows his stuff. I will be recommending in the future for sure. read more

I needed a battery replaced in my MacBook Pro, which is the one that has its battery glued in and thus not simple to switch out. Austin did the job in a 24 hour time frame, picking up and dropping off MacBook at my place, which was quite convenient. Highly recommend him if you need service for your Apple devices. read more

I had been having some issues with my pc lately, and needed a fix for it. called up this company and he came out immediately picked up my PC and had it back within less than a day all for really cheap too! I would definitely recommend using this company again and suggest friends and family do the same! read more

Great service, great guy, always there to help you out and also teach you a thing or two about your computer and the way you work on it. I can truly recommend Mobile PC Medics and Austin as a professional for anybody in need of some Mac or PC medics :-) Thanks so much Austin! Johan B. Newbury Park read more

I am extremely impressed with Austin of Mobile PC Medics. We have an older iMac that we wanted to give to our grandson but it was running way too slow and needed to be repaired. I had feared it would be expensive but checked out Mac repair services in our area (Simi Valley). I found Mobile PC Medics online and left a message. We got a call back the next day and Austin came to pick up our computer that afternoon. He said he was quite sure it needed a new hard drive. The price he quoted us was very reasonable. Two days later he called and said it was repaired. My grandson turned it on and it was like a brand new computer. To have this level of service including both pick up and delivery was a total bargain in my opinion. I will not hesitate to contact Austin again if needed and recommend him without hesitation. read more

I worked with Austin, and he was great. I would highly recommend him.. he is easy to talk to, is responsive both on text and over the phone. He was able to help me with the issue I was having. read more

I actually called Austin bc of the reviews on Yelp. I knew that fan assembly had to be replaced in my Lenovo ThinkPad and agreeing to reasonably priced part not made in China, he ordered it, installed it and dropped it off which is great. When I tried to use my computer i couldn't connect to the internet for some reason and after charging my computer my adapter suddenly stopped working and my laptop died. I called Austin and he picked it up and wanted to charge me $65 which I had a problem we came to an agreeable amount. I probably should have asked if there would be an additional cost but I incorrectly guessed it was part of the initial fee. read more

I wanted my laptop screen replaced after I accidentally damaged it. I found Mobile PC Medics in a google search. He said he would pick up, repair and deliver I ordered the part, and let him know. He came as promised, picked up the part and laptop and brought it back within 24 hours! Did an excellent job. Clearly a very reliable person with a great sense of service and professionalism. Highly recommend Austin for any PC/Laptop issues. Great local business! read more

Wow!!! So, my Mac book pro took a dive, wouldn't work. I panicked and ordered a new computer, thinking I fried it after speaking with apple support. Austin picked up my computer, fixed it fast, dropped it off at my house like new! You will be very happy with his service, amazing! Now I have to return the new computer, saved me a ton...$2000.00 saved! He also keeps you informed as he is repairing your computer. I'm so happy with his service! read more

I have used Austin many times over the years for both my companies and personal computer issues. I highly recommend as he always makes himself available and gets us/me up and running quickly and prices that easily fit our/my budget. Thanks as always Austin! read more

Austin is amazing, responsive, efficient, fast and got the job done when Geek Squad and two others were not able to assist. My job was simple--replace a battery in my laptop. However, the battery required a special tool (thank you, HP!)--Austin to the rescue. I sent a text on Saturday; he responded immediately. And, he did confirm that he knew of the exact tool required. Austin scheduled an appointment, came to my office and in minutes, my laptop was up 'n running. Highly recommend Mobile PC Medics! Thank you, Austin! read more

Austin came on time. Did an on site diagnostic. Took the tower to the shop and had it back in 2 days. New Solid State hard drive fixed the dead one. Was very helpful listening to questions and answering them well. I had to reload the drive but that is normal . Recommend this company to anyone who needs the work done. My son Louis is who had the work done. read more

I was in Simi Valley for work and my laptop suddenly wouldn't boot. The "squad" said it would take 2 weeks minimum, but Austin got mine up and running in a couple days with all my files saved. Plus he picked it up and dropped it off to me! Thanks Mobile PC Medics! Would use again! 5 Stars! read more

Been having some wifi setup issues after purchasing a new standalone modem and standalone router. Austin was really helpful in diagnosing over the phone and coming over really quickly. Within 10 minutes, he had me up and running. Definitely using him again. read more

My daughter had an issue with her laptop being stuck in a vicious boot cycle. I pride myself in normally building my own computers and being proficient in fixing my own technology issues, but I was stuck on this one. Interacting with Austin was very casual and he was able to adapt to my busy schedule. He was able to give us a fresh install of Windows without losing any of my daughter's personal files. I would definitely go back to him if I can't solve a PC problem in my house again. read more

Hey, need your your PC fixed, repaired, cleaned-up? Call Austin. He came to my house, asked what was wrong, took my kid's PC tower home, came back the next day with it. Like it's brand new. Great price. Very impressed. Thanks Austin. read more

Found Mobile PC Medics through Yelp - I had actually called 2 other places before I saw this place and all its 5-star Yelp reviews. The other places never called back (whatever, if you don't want my business, plenty of others do!). I called this place and immediately made an appointment, and Austin W. came over to pick up my laptop, which had an extremely loud buzzing noise from a busted fan. He took my laptop, and later that day he called me with a price estimate before he ordered the new fan. Took a few days but really worth it. Austin also popped this bent part in the lower left inside corner back in place, and cleaned the keyboard and monitor so they're sparkly clean. Everything works great and my fan is in working order and no more loud trash-compactor sounds coming from my PC. Would definitely recommend Austin & Mobile PC Medics to fix your computer! Satisfied customer here! read more

I've been working with Austin for a few years now off and on for my business's computer repair issues. He's always been very quick to respond and eager to help. His prices are lower then the any of the competition in Thousand Oaks. He also does iphone, ipad, ipod repair but not just for people in the thousand oaks area.. you can do mail in repair which I've done once for a cracked screen. I've been impressed with his expertise and his ability to not seem like he's talking down to me when explaining something. Pro's: fast service, quote through website, doesn't talk down to you, prices are pretty low Con's: they're a pretty small shop so I can imagine they'd get overloaded if you slam them with the big corporate jobs, etc... but they really seem to be built for small to medium sized stuff like virus removal, computer repairs and network stuff. read more

I had an old laptop that had pretty much stopped working efficiently and I finally decided I needed to find someone to fix it. After I found Mobile PC Medics, Austin used his powers of magic to resurrect the PC I was sure would probably never work again (luckily I was wrong). Definitely give these guys a call if you're in the area and have a computer that doesn't work the way it should, they are sure to get you fixed up right. read more

Awesome!! This is a local repair shop that is set up to provide a awesome customer experience. Just head to their website where you can schedule an appointment without even needing to call someone. They even offer a sweet deal on your first hour of service for those that schedule online. That's what I did. Austin the owner showed up at the scheduled time and handled all of my issues in a super professional and efficient manner! I will refer all my friends to use his service! Thanks Austin! read more

Woohoo! Finally, after dreading getting my computer fixed for weeks, Austin came to the rescue. Not only did he save my unusable computer, he completely cleaned my business partner's one up too. All at a great price and fast. I'm so glad I didn't call up Geek Squad. Never ever. Always going to call Mobile PC Medics for any computer problems I have from now on. Highly recommended. read more

Austin is reliable, efficient, professional, and so quick! I called him yesterday afternoon and he was at my house within 20 minutes. My laptop was repaired and returned to me within 24 hours. Amazing. Thank you for saving the day Austin! read more

Austin is busy and a little rushed causing a sometime mix-up in communications but he is GREAT at checking back in and really cares about his service and giving you what you want. He will text or call you when he promises but best of all fixed my computer. Would recommend. read more