My daughter has attended this preschool since she was two years old. She is my Covid baby and this…read morepreschool helped develop her social and self awareness skills. I was not once worried about her safety. They made the transition, so smooth and effortless. I was allowed to call as many times as I'd like to check on her without feeling judged. They accommodated her needs at the beginning as she slowly began to become independent. They have worked with us in all aspects, and I couldn't have asked to find a better preschool. There are days that she will get her clothes dirty so beware of white clothing. My daughter does not cry when she sees her teacher and it fills my heart that they treat her like family. I would highly recommended.

Good communication, nice consistent teachers, my daughter has loved it since the beginning. She's…read morebeen here for a year.

My kids have been attending American Heritage Academy for the last 2 years, and we have had a great…read moreexperience. The staff is welcoming and kind, and my kids have built strong relationships with their teachers. My kids have been learning a lot, and I've been consistently impressed by the curriculum used. As an LCISD teacher myself, I am grateful for all the things my boys have been learning both socially and academically at American Heritage Academy. Thank you for taking such great care of my kids and creating an environment that they enjoy being in.

I came here touring this facility for my baby which will be here soon and I want to give this place…read moreZERO stars! After the introduction, my husband and I were taken to the back to get a glimpse of the infant room. First of all, there was food on the floor in the area under the table where the older infants are placed, and two cups on the floor. There was a teacher by herself changing out diapers and when the other teacher walked in there was no sense of urgency in cleaning the mess, by the time she did begin to sweep several minutes had already passed, she picked one of the cups placed it on the counter and put the broom back. Took her several more minutes to realize there was more food on the other side and didn't bother to pick up the other cup, and not to mention no one bothered to wash the first cup that was on the floor. The other side of the smaller infants there was no interaction with them what so ever, no sense of compassion, they were just on the floor being observed by the staff, one of the staff had bright pink two inch nails on. When I brought that to the director's attention, he said he has never had a complaint of scratches before and if he did, he would then bring it to attention and change that. Not to mention when I first walked in the front staff did smile and greet, but other staff that came out from the back did not smile or greet or even acknowledge I was there. At the end of the tour I told the director I would not be bringing my baby here due to all of these issues I witnessed firsthand.

Love this daycare, black owned establishment, catering to children with special needs! Nestled in a…read morebustling community. I was there recently at their Open House, and this little nest, has truly developed and grown. The staff there are wonderful people, who are serious about taking care of your children. Give them a call!

My 3yr old set of triplets have greatly benefited from their time at the facility. The staff is…read morefriendly and experienced and work to provide the therapeutic care missing from some places.

I wish I could give this facility zero stars. This is the 3rd daycare my children have ever…read moreattended and the ONLY one that has ever gave me any issues. My children were always targeted by the staff and owner regarding typical behavior that toddlers have. If you're not capable of handling young children why work there or even own the place? About a month ago my youngest child was not being supervised and was injured pretty badly from a fall, the owner had no clue what had occurred and I was provided an assumption of what was believed to have happened to my 2 year old son. Long story short, the owner Ann Ezumah took her sweet time to half ass respond to my serious concerns as a parent because she was away on vacation. After providing me footage of how it actually occurred it was addressed with no urgency she also never met with me in person only over message and email. What owner do you know does that? Honestly. Fast forward: Now that school has begun only 2 of my children remained there as the older one started Kindergarten. They tried to be slick and continue checking in/out my oldest son to make NCI claims. Fraud. They are a money hungry establishment with more "chill and fun" days that require parents to fund them money for said activities rather than more educational days. Every other week there was something they needed money for at the last minute too which explained their disorganization and lack of care for their students and families that keep their business running. Today they messaged me (yes messaged me) that my three year old son could no longer attend due to "behavior" and even went on to use the words "physical assault" on teachers which is almost hilarious because a 3 year old physically assaulting someone just sounds so ridiculous. Ann, the owner couldn't even be professional as the face and representative of her business to meet with me in person for this matter. Also there is NEVER an accredited director or at least assistant director to bring the students in during arrival. Only teachers and their cook, sounds worrisome huh? I will be reporting them to the state of Texas and NCI in effort to possibly help their establishment turn their unprofessionalism around! So I'm probably doing them the greatest favor and the owner probably just needs some help. Save your hard earned money and research better childcare facilities in the area if you're ever in need and save yourself the headache!!!

I have been bringing my baby here since he was 15 months old, he has stayed with the same teachers…read moreover the course of time... Twinkle Wonder School is an exceptional place for children's education and development. From the moment you walk through the doors, the atmosphere is warm and welcoming, which is a testament to the dedication and friendliness of the staff. Each teacher at Twinkle Wonder School is not only highly qualified but also genuinely passionate about making a difference in the lives of their students. They are attentive, nurturing, and skilled at creating an engaging learning environment that encourages curiosity and a love for learning. The school itself is well-maintained, with plenty of resources to support a variety of educational activities. Unfortunately when their AC system went out for a couple of days, they did notify us and even told us to pick up our babies before 5pm, so it would not be too hot for them. They are constantly updating us and ensuring us their safety through the brightwheel app. Their support and assistance cannot be greatly appreciated enough! Be kind to everyone and especially child care workers

My husband and I tried to have a child for 6 years with no success. It was not until we stopped…read moretrying that we succeeded and pregnant with twins at that! Unfortunately, one twin didn't make it at 27 weeks pregnant. But through it all we now have a healthy baby girl named Abby. She will be 6 months in 2 weeks. But sadly the time to go back to work came quicker than so I thought. We searched and took numerous tours trying to find the perfect daycare for our miracle baby girl. We did not want to put her with just anyone or anywhere. It needed to be close to perfect. Luckily we found Bear Creek Kindercare. The teachers are all very involved. The place is always clean. The sheets in the infant room are wash everyday. The teachers send me daily reports of what my daughter is doing. They also eased my transition back to work with pictures of my daughter constantly. If something ever happens to my baby they call, text and send me an incident report. I always know what it is happening and when. The admin staff knows every parent and child by name. They also know what is going on in the families to make better interpersonal relationships with their families. When I drop my daughter off at daycare, I sincerely feel I am dropping her off with family. I couldn't have asked for a better place to put my daughter that I prayed for for so long.

bear creek kindercare really goes the extra mile in seeing my niece is happy and well educated. she…read morecomes and leaves with a smile every time. she had learned so much

This saddens me to write and leave such a disturbing review for a well known and established…read morecompany that has been in trusted with the absolute most important role/job in existence to mankind; to care, to protection, and assist in the growth and development of our youth; our children. However, I'm compelled and daunted with the task of having to leave this review in hopes of preventing this from happening to other trusting parents and guardians. It is not my intent to damage or destroy Hope's Academy & Childcare. However, this is my attempt to shine the light on & bring attention to one rotten apple in the disguise of a childcare provider, employed at Hope's Academy by the name of Kimberley Hall. Ms. Hall was in-trusted with the care of my niece, who recently just started attending Hope's Academy. What seemed to be a saving grace for my little sister, the mother of my niece (who is also a single parent) quickly transpired into a nightmare. Ms. Hall approached my sister with an unbelievable offer for her 8 year old daughter to attend Hope's Academy's summer program. The offer was such a great deal that my sister did not hesitate to jump on. For $75 a week my niece was able to attend Hope's Academy 5 days a week. On June 9, 2023 my sister was contacted by Ms. Hall in the early morning hours to inform her that the building was having power outages and the facility would be closed for business. When my sister asked for a refund for that day due to Hope's Academy not rendering service that had been paid for. Ms. Hall told my sister that she would not be getting her money back and would have to find her own daycare service/provider for that day! By the way Ms. Hall had set up the payment arrangements to be made directly to her personal cash app.. The following week (my nieces 3rd week attending) my sister paid $75 via cash app to Ms. Hall's personal account on Saturday, June 17, 2023. Due to personal reasons my niece would no longer be attending Hope's Academy. This information was made available to Ms. Hall by my sister that Sunday, June 18, 2023, the day after payment was made and received by Ms. Hall and the day before the start of the new childcare week. When my sister asked for a refund of the $75 the very next day on Sunday, June 18, 2023. Ms. Hall did not respond until the following day, Monday, June 19, 2023 and stated that she had a family emergency and wouldn't be able to refund my sister until that Friday, on June 23, 2023. When my sister insisted that she needed her refund immediately and would make contact with the facility's director in hopes of settling the matter. Ms. Hall was deceitful stating that she was the director of Hope's Academy & Childcare, leaving my sister to believe that she had no other options. As of today,June 23, 2023, Ms. Hall has not returned/refunded my sister's $75 nor did my niece attend one day out the week. After reaching out directly to the facility, is how we learned that Ms. Hall is not the director of Hope's Academy & Childcare located 16233 Clay road. Suite 300, Houston, TX 77084. In fact the very helpful person that we spoke with on the phone informed us that the facility doesn't allow the workers to personally accept childcare payments and the Academy accepts Zelle not cash app. Also, is was disturbingly alarming to learn that my niece wasn't in their system as an attendee, the cost per week is $150 not $75, which led us to believe that she had my niece most likely attending under her family discount (at no coast) or at a low discounted rate. Nonetheless, there is obviously a loophole within the company to where Ms. Hall has constructed a way to take advantage of the company as well as the parents and guardians of the children attending. This type of person should not be working around children or giving the important responsibility of participating in teaching and caring for our innocent children. A person that is intentionally deceitful and a thief should not be employed at Hope's Academy & Childcare. How was this possible?

Tuition cheaper at full price than another place I was getting at a reduced rate. Don't let the…read morefact it's in a strip mall scare you away. Everything is clean and orderly inside. The kids behave. Uniforms are mandatory for the preschoolers--makes things simpler overall. Seems like a tightly run ship and my child actually comes home able to tell me what she learned that day.

took my 11 month old out of this daycare yesterday. He had some scratches that we brought to their…read moreattention and the infant A teachers got defensive and rude when we did. We watched the camaras all morning just in case and as we expected the teachers took it out on the baby. 1. stayed in the same little chair from 10 am to 11:45 am even though it should be a 15 min time limit. 2.all the other babies were being rotated and playing on the floor. 3. in that same chair, he faced an empty wall away from other kids all by himself. 4. the teacher dragged his chair across the room instead of picking him up and moving him. 5. no contact from the director about the scratches or the neglect.

My son enjoys attending this center everyday. We couldn't be more pleased with how they have…read moremanaged & handled the pandemic. I always recommend Ivy Kids any chance I get!

My boys have attended this daycare for the past 2 years. One son started at 3 months old and the…read moreother at 2 years old. My oldest recently graduated from the Pre-K program, and we have had an amazing experience. The staff truly love and care for my children like their own. They are kind, caring, and create a loving, safe, and educational environment. I highly recommend this daycare to any parent looking for a place where their children will be loved, protected, and well cared for.

Both of my children attended this daycare, and I am sad to see my 4-year-old leave to start Pre-K…read more As a parent, the only thing on your mind when your kids leave your sight is their safety. It was such a relief to know my children were in great hands and that every teacher there treated them like family. I can honestly say this was the best daycare for both of my angels. A very special thank you to Ms. Eva and Ms. Crystal.