I would and do highly recommend Dr. Caroline to all of my friends and family. She is super patient,…read moredoes not rush and has great communication skills. She is by far the best optometrist I have ever worked with. Pricing seems more than fair, I was even able to purchase my glasses from her (which also seemed to be as reasonable as any of the large eyeglass suppliers).

Dr. Caroline is very thorough and takes her time with each patient. She doesn't rush the…read moreappointment, and is very knowledgeable. If you don't see a frame you like just let her know what style you want and she will order at least 4 examples for you to choose from. I worked in ophthalmology and this level of service is unheard of. Dr. Caroline make use of texting to stay in touch with her patients. I like this in a doctor. Prices are extremely reasonable. I have found my eye care specialist for the rest of my life.

Dr. Fagan conducted an eye exam during which I mentioned that my left eye had been tearing…read moreexcessively for about a year. I asked if there might be something in the eye causing the issue. At the end of the exam, he simply stated that we were finished, without offering a prognosis or explanation. I had to ask specifically what was causing the tearing and whether anything was wrong. He then told me there was nothing in the eye except some calcium buildup. His response felt dismissive, and he appeared slightly irritated by my continued concern, which I found surprising given the duration and persistence of the issue. Unsatisfied with this prognosis, I sought a second opinion from another doctor in Bakersfield. That doctor performed a simple test and quickly identified a blockage in the tear drainage from my left eye to my sinuses--something that had been causing the excessive tearing. I am now scheduled for a procedure to correct the issue. Based on this experience, I would not recommend Dr. Fagan for those seeking comprehensive or attentive eye care.

Our family still goes to this office. It's clean and usually all the front office staff is nice…read more But the real reason we love this place is Hunter! He helps you order your glasses and when you pick them up he makes sure they fit right. He is funny, he remembers you when you come in. I think he looks just like Ashton Kutcher. But I have also heard he looks like Clark Kent. Lol whichever it is it's good! The place wouldn't be the same without him.

Had my yearly eye exam recently. There was a slight change in one eye so I needed a new…read moreprescription. I brought in glasses I purchased elsewhere and had the new prescription put in. The front office girls are always awesome. Big shout out to Nicki Liz Michelle Leanne Hannah I appreciate your kindness everytime I come in. 4/21/25

I've been going to an eye doctor for over 50 years and this place of business was the most…read moreprofessional, courteous and comfortable office I've ever been to. I've been going to doctors like I said forever and this place exceeds every expectation I had. The office was nice and clean, quite comfortable and I felt like I knew everybody for years the way they treated me was refreshing. Dr. Brian, listen to everything I had concerns about. He addressed them quickly in a timely manner and had all my issues resolved before I left. I will definitely be back and I highly highly recommend if you need glasses or any kind of eye care come to Eagle view to get treated like family. A five star rating is not enough. It's a 20 star rating would be more appropriate.

I've always seen Dr Young for many many years and always have been pleased with the service…read more However, the last three years it seems that there's a high turnover with staff. I had one (who appeared to be a child) help me with ordering glasses. At the end, I had to ask him if he was going to measure for my bifocal line? Then I needed to return them for correction. On another visit, Staff seemed bothered and Dr was lacking PR skills. Anyhow, I now see someone else for my optical needs.

the prescription didn't work; he/they insisted I walk around the world looking at it like a magic…read moremirror. After two months and several times re-doing the glasses, I said no more. He would not refund my exam money; saying it was a health exam. Well, if you can't get a prescription right, how can one trust that you even know what to look for in an eye? I wouldn't trust that at all. I went somewhere else; they had professional testing equipment. I picked up my glasses and they worked with no adjustments, the first time! I would not trust my eyes to this practice ever! I hope this saves someone else from this problem. Also, they will gaslight you and make you seem nuts! Don't let them!

We were very impressed by the level of care exhibited by the whole staff but especially John,…read moreAlbert, and of course Dr. Opatoski.

D Dr. Opatowsy and…read morehis staff are absolutely great. They are reassuring, spend time making sure u understand all they have said/discussed with you and are very patient with their patients.

I walked inside this location and I stood in line and was greeted by a young gentlemen by the name…read moreof Eduardo with a wonderful smile and asked "have you been helped yet Sir". I brought in a pair of Tom Ford frames with a screw missing and Eduardo was so helpful and repaired and adjusted my frames without hesitation and the kicker is it was all COMPLIMENTARY!!! Thank You Eduardo for your excellent Customer Service. JUJUAN

I ordered a replacement pair of glasses on May 18, 2026. I called twice to check whether they were…read moreready for pickup, but when I called again on June 25, 2026, I was told that the lab had not received the frame. As of today, July 2, 2026, I am still waiting for an update. The fact that it has taken this long and the glasses are still not ready says a lot about the level of professionalism and communication throughout this process. I understand that delays can happen, but I would have appreciated better follow-up and more accurate information regarding the status of my child's glasses. I will leave this review for now and provide another update once my child's eyeglasses have been received.

Today we decided to go shopping for our new glasses after putting it off for months due to my…read morehealth issues. As usually upon walking in you are greeted with a friendly smile and hello which is always a plus for customer service. We were given trays for our glasses while they checked on our coverage. They have a very nice selection of men and women glasses. We are always pleased with this business. Agnes is very nice and helpful... she was able to help myself and my husband with our selection process. After finding the glasses we both liked CeCe also very nice and helpful came over to assist us and everything went smoothly. We were able to both get the glasses we liked and Agnes help my husband with his old pair we purchased from them years ago. Great customer service as usual and we highly recommend them for your eye glass care. We'll upload pictures of our new glasses in a few weeks. Thanks ladies for everything.

Really amazing service. I wanted to go to a new optometrist and decided on this one. I think I…read morefound what I was looking for. Everyone including the optometrist made me feel at ease. I will be back!

The doctor was excellent. But the people you have to deal with, setting up appointments and…read moreordering glasses, treat you like you are second-class citizens. All of them are very insulting. I will never go there again.

This place is just as bad as Walmart optometry. Impossible to get anything ordered if you have a jobread more

Excellent doctor with new state of the art equipment. Great…read moreselection of glasses. Very nice staff.

The girl running the test wasn't very friendly and didn't explain any of the tests very well but…read morethey used a VR system to complete some of the testing and this was a new experience for me. After the testing I was seen by the doctor and this part of the visit felt genuine and I felt like she listened to me and did not rush me through our interaction.

I had a great experience at Lancaster Optometry. From the moment I walked in, everyone made me feel…read morewelcome and comfortable. The staff was friendly, efficient, and professional, and the doctor took the time to thoroughly explain my eye exam and answer all of my questions without making me feel rushed. It's hard to find a place where you genuinely feel like they care about their patients, but that's exactly how I felt here. The entire process was smooth, and I left feeling confident that I received excellent care. I highly recommend Lancaster Optometry to anyone looking for an eye doctor who is knowledgeable, honest, and truly puts their patients first. I'll definitely be coming back for my future eye exam.

The service provided by the entire customer care team is excellent--especially the doctor's. Her…read morekindness and genuine interest are more than satisfactory.