Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Love the service and friendly staffs here. Affordable insurance for auto, home, business and life,…read morevariety in products and plan that suitable for my needs. Highly recommend!

I requested an insurance quote online and later received a call from an agent named Angela. I was…read morequoted over eight hundred dollars. When I explained that I currently have insurance with another company and am paying around six hundred dollars, but was considering returning to State Farm in the future, she laughed and acted disrespectfully. This behavior was unprofessional and disappointing. Customer service like this does not reflect well on the company, and it discouraged me from moving forward.

I have been with Alzate Insurance for over 5 years now. I have had great customer service, their…read moreprices are reasonable and they are super helpful with any questions I may have. I was recently in a car accident and they guided me through the claims process which I was super nervous about. I have no complaints. I am super happy with them and don't plan to move anytime soon!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Sugar Land, TX area since 2010, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Highly recommended! He helped us quote our renters and auto insurance in less than a couple hours…read moreand got us all the discounts available, very knowledgeable! Its good to know you are being taken care of in these matters. Will be recommending to all of our friends and family!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. The Navarro Insurance Agency provides excellent quality and customer service.

Very disappointing total loss payout for my Tesla…read more I usually don't write reviews, but my recent experience with State Farm has been extremely frustrating and disappointing. I have a 2023 Tesla Model with only 37,500 miles, well maintained and in great condition before an accident that caused it to be declared a total loss. State Farm's settlement offer was $31,000 -- which doesn't even come close to the actual market value of my car. When I checked Tesla's own official used inventory, I found multiple 2023 models with higher mileage than mine being sold for $34,900 to $35,700 -- some even higher. With the payout offered, I can't buy the same model or even one with higher miles from Tesla's own website. I expected a fair and competitive valuation, but this number feels way below the real replacement cost. If you own a newer Tesla or similar vehicle, you might want to double-check the valuation State Farm gives you. Very disappointing experience -- I hope State Farm can do better for their customers.

Cindy and her team are awesome! Special shout-out to Madeline! I feel they always have my best…read moreinterest at heart as they guide me through considering my policies and coverages. It's not easy to understand all the changes with insurance, but I felt my business was valued as Madeline took her time to answer all my questions and explain things very well. I highly recommend this agency to anyone that values a person touch and excellence in service. M.Merritt

Nguyen Le is a man with obvious integrity and bravery. Instead of following the herd to selfishly…read moreenrich himself, he chose to do what's right. Lots of people talk a good game but this man walks the walk. As a Vietnamese American, I fully support Nguyen Le and his courageous act of free speech. Please support his business. Thank you!

What else I need to say about this agent? He's honest, hard…read moreworking and always works for his client BEST interest. I am so glad I found Le as my insurance agent. Thanks Le for all your help and service.

Minh very excellent and professional. I would recommend her . I needed to switch carriers and get a…read moreQuote. In comparison to my previous Auto Insurance carrier I received a much better Quote. What I paid for in Liability Coverage . I paid far less with Full Coverage . Best decision I made with Coverage for my car and any vehicle I purchase in the future . Thank you Minh Le and Cindy

Minh Le runs the worst insurance agency that I've encountered in Houston area. I switched to State…read moreFarm back in March and even called their branch several times to see if they needed more info so that the policy was not pending with underwriting. I called many times because I was also going to switch my home owner policy too. She claims they didn't call me today because they were too busy. This was after I asked corporate to help me get in touch with her office. She said they called and left voicemails. I do not have any voicemails from them so it just seems like they are covering up for bad service. I reached out to Minh le directly in March due to poor service and it remains consistent today.

Great quick fast service and they really care and cater to your health necessities, definitely…read morerecommend them if you want a place that cares and affordable, and excellent service. Thank u so much Vinh for helping us!

From the owner: Welcome to TMT Insurance. Life is unpredictable, but we'ree here to protect what matters most. Our…read moremission is simple: provide peace of mind so you can confidently enjoy life's essential moments. With personalized health and life insurance solutions, including Obamacare, our experienced team is dedicated to safeguarding your future and your family's well-being. Relax. We've got you covered. We serve insurance products in Dallas, Houston, Texas, and the rest of the surrounding areas, as well as all over the USA.