Fixed an hp printer better than new and had follow up care. Loved them. Courteous. Helped unlod a 50pound printer. Recommended great toner cartridge read more

Steve did an excellent job of cleaning and replacing the roller system in my old HP laser printer first purchased in 2008. He offered advice on the phone, initially, to change the color cartridges since I was getting red streaks when printing. I had extras on hand since I knew they were getting low anyway. That solved some of the issues in itself. The printer might be older but it works like new again! Thank you Steve! read more

Stephen is the new go-to for any printer or tech issues at our office! After weeks of an obnoxious scraping noise coming from our HP LaserJet printer, we finally decided to call a professional. Stephen was so flexible and easygoing, working with me graciously through several scheduling hiccups on my end. When he got here, he examined the printer, and made sure to keep me in the loop on what he was doing and why. He explained the issue (and fixed it!), gave helpful insight on our printer for the future, and reassured us we didn't need any major expensive service or repairs. He is transparent, easy to work with, and very skilled at what he does. We'll definitely be using him again! read more

it really looked like my paper caught on fire inside my printer, but TEK Computer & Printer Repair still took it in and took it apart to figure out the issue. Don't ask me how, but they managed to get this 10 year old beast up and running again like it did in the good old days. Brian is the guy who I spoke to over the phone, from what I remember, and he was excellent and ensured success! read more

Super helpful and knowledgeable. I needed some more information on how to reset ink waste pad counter and found out what I needed thanks to them and a short phone call. read more

Fantastic service, great value. It has been a pleasure having Stephen take care of my computer needs and I highly recommend his service. A very happy customer. read more

I work at a mid-sized hotel here in Santa Barbara and our clunky old wireless network that we installed 7 years ago just wasn't cutting it with the current processing speeds of most of our guests' laptops. Even worse, when we got a group of academics downloading fat reams of data simultaneously, I would hear words like "molasses", "glacial" and "primitive" to describe our network. After calling a few other hotels in the area, I landed on the Tek guys. They showed up promptly, and together, we variously walked and crawled our way through the architecture of our hotel to find the weak links in the network. The Tek techs were very informative and helpful through the entire process, and eventually, we found a way to make the network perform without having to replace it entirely, which in turn ended up saving us thousands of dollars. Bravo to Steve and Will and the whole crew! I would recommend them to anyone in need of anything related to computers in a business setting. Their friendly demeanor, ability to explain computers and how they work with each other, and their honesty and willingness to design a network that actually saves their patrons money are all compelling reasons to use this excellent local company. Five stars well deserved!!! read more

I haven't even done business with these people, and they're already impressing me. The owner wrote me back personally and then spent significant time addressing my concerns and options on the phone regarding a problem that he knew he wouldn't be able to help me with (HP Printer problem). I'm impressed and know now that I have a trusted resource in Santa Barbara to help out with my computer and computer peripheral problems. Thanks TEK Computer. read more

After spending a couple of hours trying to troubleshoot my mysterious loss of internet service, working with Cox on the phone, then calling two other local companies who were closed on a Saturday, I realized I should have called Steve at TEK Computer all along. He came right out to my house and worked his magic in no time with a smile. Such a relief to have someone you can count on to fix it right. He's definitely my go-to for all things tech! read more

My computer was accidentally wiped of data, and I went to Steve for help. Nice as could be, and explained the possibilities clearly. He consulted a couple of gurus, who told him that it was doubtful that much could be recovered, and it would cost hundreds just to find out. When I said I wouldn't pay that much, he said he'd put it on his own program in the shop overnight, and the next morning called to tell me that it found my pst (email) files, which were the most important thing. He suggested that I buy the personal version of the find/restore program he used to restore them, rather than charging me for hours of his time. I did ($40), and he only charged me one hour for all that! Really great service, more than reasonable, and just a pleasure to do business with him. read more

Their name should be LIFESAVER!! They have been saving my a___ and the computers my family and I have for nearly twenty years. They stay late, they show up on Saturdays for a crisis, they seem to know how to fix anything and everything, especially laptops and once again they saved me on a holiday weekend from a laptop fiasco right before I had to leave the country on an extended trip. When I went in to pick up my FIXED laptop this afternoon I gave Steve the standing ovation he deserved. Great place, great staff, why would you go anywhere else! read more

When you get great service, you've just got to go out of your way to write about them. Not only do they know their stuff, they don't make you feel stupid when you ask some (possibly) stupid questions......I was referred to them by a friend who uses them at work and they are just as helpful if you're a home computer user. read more

What excellent service! I had a brother fax machine that work weeks kept jamming every single fax coming through. I called tek and the nice woman said she'd have someone call me back after I provided her details of my issue. Not only did Stephen call me back within 30 minutes, he came straight to my office within an hour of me calling and had my fax machine fixed in about 5 minutes! He was so friendly, helpful and knowledgeable. I will definitely be using TEK again for our office tech needs. Kudos to Stephen for being SO helpful and friendly. Customer service like that goes a long way. Thank you TEK! read more

This was my first time using TEK and I was super happy with the work done on my MacBook Pro. They answered the phone right away, took my computer same day, and I had it back in a day and a half. Runs better than ever now! I'm pretty sure they also do house calls. A great choice for Macs and PCs. read more

I am so impressed with Tek Computers. I feel like my wishes have been answered by my fairy computer helper. They anticipate our needs, make it easy, take responsibility for the beginning to the end of each project even when it involves calling a third party vendor. I couldn't recommend them highly enough! read more

I wasn't surprised when my Dell laptop (which is about 5 years old) crashed, I just figured that it was about time to replace it and that I'd get something basic from one of the major retailers. So, I spent a couple of weeks shopping around and listening to all the sales people explain what I need, what is available, and how much it would cost. Conscious of not wanting to create more landfill when I tossed my old computer, and to appease my curiosity, I decided to close the loop by taking my computer in to see if it could be repaired. Steve not only fixed my computer quickly and with great service, he also saved me a lot of money in the process and prevented another electronic device from needlessly ending up in the trash. read more

My printer was jammed and went to Tek to get it fixed. They were super fast, helpful and would go to them anytime.

If I could give TEK Computers 6 stars I would. My company is paperless, so everything is on my computer. I was noticing something wasn't right with my laptop (granted it was nearly 9 years old) and after quickly saving everything I could to my external HD, it crashed. Bad. Steve, the owner, was my one and only call and he came to my rescue within two hours. He was able to "resuscitate' my laptop so that I could use it for as long as I could. I was then given instructions to purchase a new one immediately. Which I did. You know when the computer specialist says "you need a new computer right away," you just need to listen. Due to my needs, my computer was back-ordered and while awaiting it's arrival, my computer crashed again, but this time is was irreparable. Steve was able to get everything I needed off the HD with his fancy equipment and he assured me that getting everything onto my new computer will be smooth sailing. The best part is he made a very high-anxiety situation basically painless. I was kind of freaking out when the reality set in, but he kept telling me everything will be alright - and it was. He worked tirelessly to do everything possible to get my computer to run as long as possible so I didn't have any down time. The very next day, he even lent me a 'loaner' computer following the death of my laptop so I wasn't without a way to keep running my company. Unbelievable how he did everything humanly possible to keep me up and running. He has been my "go-to" computer expert for years - and this is why. PLUS, he is a super nice and caring person. read more

Excellent service with heart! My need was not just about a laptop, but about my whole business, and TEK recognized that. Steve was even willing to meet to troubleshoot on Saturday (the problem occurred late Friday afternoon), and thankfully managed a temporary fix while awaiting the parts order. So glad my friend recommended TEK because of the top-notch service she received a few years earlier. If you want excellent and personable service, TEK is the place to go. read more

The guys over at TEK Computers are quick, knowledgeable, and very helpful. I'm typically the type to do my own repairs, but I had a damaged laptop that was covered by a credit card extended warranty. They went above and beyond to get the diagnostic information in a format that was acceptable to the claims department and even fielded a few calls from the claims auditor to work everything out. read more

I am a college student who heavily relies on his laptop. Recently it completely stopped working and I had no idea why, so I gave TEK a call. They told me that my harddrive was shot and that I would need a new one. They took my laptop to their shop, rebooted and cloned the harddrive, and brought it back to me running better than it had before! read more