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    Sunrise, FL

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    6 years ago

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    BBM Tech Computer Solutions

    BBM Tech Computer Solutions

    (27 reviews)

    I am an Information Technology professional with more than four decades in the business, My desktop…read morecomputer was old and needed to be replaced. I researched smaller independent companies in the Fort Lauderdale area. I hoped to receive more personalized service and created a short list. I made phone calls and inquired about computer replacement and configuration. When I called BBM Tech Computer Solutions the call was immediately answered by Brandon Mannie. I explained what I desired. He asked questions about the functions used on the computer. He listened and told me he would send me an eMail explaining hardware options in addition to options and suggestions. Immediately I made my decision to work with Brandon and BBM. We talked. I made a hardware decision. A acceptable bill of charges was presented to me. I agreed and the desktop replacement was initiated. I happily paid the deposit requested and Brandon acquired the new desktop computer. Off site he then preformed the necessary software loading and configurations. At the agreed upon date and time, Brandon arrived with the new hardware. He seriously worked moving the files from the old desktop to the new. He made sure the applications, profiles, related data and other necessary items were on the new computer and working properly. This computer exchange also included moving from Windows10 to Windows11. Brandon described some of the differences and was patience with the questions I had about this new operating system. I am most impressed by the professionalism and skills I experienced by BBM. I was encouraged to call them if I ever have questions. They are willing to do post installation support. Like I mentioned above, after more decades in the IT business, I am most impressed by BBM . If you have a computer issue or need to upgrade your system, contact this company and you will not be disappointed. I admit that I seldom recommend things from books to restaurants to motion pictures to anything, BUT I wholeheartedly will recommend BBM Tech Computer Solutions. Do yourself a favor and if you have a computer problem or issue, give them a call. You will be pleased with the results!

    Great find! Finally a no hassles/how can we "milk this client"! Just talk with client, find out the…read moreissue and resolve. All done remotely. I've researched several service providers on YELP and most of them even with good recommendations try to find a way to have you do an annual fee and then charge by the hour. NO! just give me a service that is direct and knowelgeable and these guys fit that bill.

    USA Computer Store

    USA Computer Store

    (14 reviews)

    $$

    I was there a couple of months ago. I had a great experience getting my computer fixed. I would…read morehighly recommend.

    I came here because of the 4.5 ratings. But it did not live up to the rating with my experience…read more (Dee) the guy who checks you in and tells you what's wrong with your computer was nice and seems like a good trusting character, I had a video card issue and got it back from a different place baked which temporarily fixed the problem but I wanted to never have to have to go through a tech baking the card again so I ask Dee to have his tech check it out and fix it once and for all. Which he sounded like he knows how to fix this problem so I was comfortable enough to leave my computer there over a couple days for them to send it out to their technicians to fix. However, the couple days turned into over the weekend and not sure if I will get it back by Monday. so I asked for the computer back, Dee said they find nothing really wrong with the video card but replacing the screen would be ideal since there's 2 lines there. I contemplated and agreed to let them fix the problem that didn't really bother me but since they suggested it, I guess it won't hurt. But, that's when it all go downhill from there. There's a wait for the part that's needed to fix the computer. Since I insist to keep the computer instead of leaving it at the store when they need to order the parts n wait for it to arrive to the store, they charged me $100 deposits in case I won't go back to let them fix the computer, but the part never came and they returned $60 to my credit card and kept the $40 for restocking fee or the tech to open my computer to check for issues? Also, they never call or notify me for returning the money or not able to fix my computer. I had to find that out through my credit card bill. Talk about unprofessionalism. So disappointed with them. I guess I will tell them how unhappy I'm with their service on Yelp would be the right thing to do since they don't want interaction with their customers. This is total scam to me. They open my computer saw nothing wrong but suggested I replace the screen yet the place they order parts from took forever n supposedly they never got the part, so they decided to charge me a fee because of what!? How is that on my tab? I would be aware of this place if you plan on using their service to fix computer. Btw, you walk in, there's no computer there, it feels super sketchy. If it's not for the past positive rating, I would have not given them any business. I do questions those reviews.

    Best Buy Sawgrass - Entrance

    Best Buy Sawgrass

    (129 reviews)

    $$

    Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

    I am writing this to warn others about the severe lack of professionalism, technical competence,…read moreand accountability at this Geek Squad auto installation department and Best Buy's corporate leadership. I scheduled an appointment to have a dash camera professionally hardwired using the proper manufacturer kit. Upon arrival, the technician refused to perform the hardwire installation and tried pushing an unnecessary, incompatible alternative instead of doing the job right. Rather than providing a qualified technician or making it right, the local team mishandled the issue. Escalating the matter to corporate leadership was a complete waste of time--it was endless runaround and deflection with zero accountability or resolution. Save yourself the headache, wasted time, and frustration. Look elsewhere for automotive electronics installations.

    OneClick Sawgrass Mills

    OneClick Sawgrass Mills

    (29 reviews)

    $$

    ATTENTION PLEASE READ BEFORE GOING‼‼…read more THIS PLACE IS A SCAM THIS PLACE IS A SCAM THIS PLACE IS A SCAM To summarize, they don't tell customers the truth. They try to get you for every penny they can. And honestly should not be authorized with Apple. If you have any Apple problems or want any repairs done I suggest you to just go to the Apple store. They finessed me out of $65 and tried to finesse another $500. So I set an appointment to get my MacBook battery replaced at this OneClick location, seeing that It was listed as an authorized business with Apple. I get there and told the employee that I had an appointment to get my battery replaced. After a couple of questions he told me that they had to run a diagnostics and that it would cost $65 but it'll go towards the repair cost. I told him that I saw on the Apple website that a battery replacement would cost around $129 so that means I would have to pay around $70 for the back end cost because the diagnostic was $65 and that'll go towards the repair right? He said yes. Eager to get my laptop fixed I agreed and left my laptop with them, gave them my password and everything. They said they'll call me when they get the results. 5 hours passes and still no call so I decide to call them. They answered and told me The results came in,(wait for it)............................ I had to replace my battery...... The technician told me to replace my battery I would have to replace the whole top half of my laptop (casing, keyboards, etc) costing me around $500. I was livid. I told them f that and that I'm coming to get my laptop. Once I got to the store i found the guy who helped me out in the first place and I asked him why did they not say any of that upfront knowing that I came in to get my battery replaced. The guy says sorry I'm not a technician just a sales associate. Then I asked why would you even have to replace the top half when I seen videos on how to replace the battery for my laptop and all you have to do is move the speakers around? Caught off guard he replies "the technician just told me to price it down to $200 because your laptop is one of the last ones they didn't solder every piece together and that we could just replace the battery itself." Then I asked do you even have the battery in the battery back? He replied "no we would have to order it" Not only were they trying to scam me but they couldn't even have replaced it the same day and knew it but said nothing.

    They are closed at sawgrass mall When googled they still…read moreshowed up but store is gone!

    TekDoctor - itservices - Updated September 2026

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