Excellent variety of items! Have been in here a couple times over last 2 weeks and they have an extensive selection. Home depot is a bit away, so quick stop in a jam . But definitely remembered their selection and came back. Nice people, good prices & will return read more

These guys really know their business. They are the real "helpful hardware men" as the commercial states and a pleasant change from the giant and typically unhelpful Home Depot. This ACE has repeatedly saved me time and money by suggesting better solutions for home repair. The selection is surprisingly good also and usually has at least a couple of solutions to every home repair problem. Just ask and they will tell you the best solution! On one occasion I had called a professional plumber who declared my kitchen plumbing problem "too hard" with the plumber complaining about the depth of the sink and the relatively high location of the single drain pipe (for three drains). The plumber then slipped out the back, leaving me to solve my own problem. I took a trip to the ACE and the associate at this ACE spent over an hour helping me solve this plumbing problem, with the ACE associate placing more than a dozen plumbing parts on the floor in the proper order... I went home and by the end of the day it was working. On another occasion, I went to this ACE thinking I would buy some WD-40 to loosen rusted screws in order to remove a broken screen door. The ACE associate showed me the WD-40 but then suggested an alternate product "PB Blaster" which I purchased on their recommendation. I returned home and applied the PB Blaster to the rusted screws on the screen door. Several screws were rusted on tight and resisted my efforts to loosen them. The instruction for the PB Blaster advises waiting a few minutes for the Blaster to soak in, so it seemed like a good time to take a lunch break. I returned from lunch to find the rusted screws popped out, and the screen door on the ground. Wow, just wow. So, if there is such a thing as a home repair magician, these guys are it! Highly recommended. read more

Really enjoy this place. They always have just what I'm looking for, and with it being so close to home, there is nothing to complain about. I've lived in the area a few years and have been coming here since I discovered this location. Every employee I have had contact with has been helpful and friendly. You really feel like they care about your home projects, and offer help and often times advice, even when you didn't think it was necessary. I've always been able to find what I was looking for here. Its on the smaller size for most Ace Hardware stores, they still seem to have all the normal things you are use to getting at any local Ace. They really are my one-stop-shop for all things outdoors. The parking lot can get pretty crazy, but remember they have street parking off of Cermak so try to circle once if you can't find a spot. Keep being a great local spot in our neighborhood! I have no plans on coming back anytime soon, but you know how home projects go, I'm sure I will be back in a week. read more

I've come to this place many times ,the convenience of it being in the neighborhood is A big plus . Anything I needed they always help me find . I recommend this store forsure . read more

I like to support small and local businesses when I can. Sometimes you pay more but the quality of service is much better. Stopped in Ace today to have a piece of plywood cut...employee did it for free with a box cutter in his pocket. Also needed several pieces of plexiglass cut into specific measurements. Employee completed that part with ease. Their employees are always helpful and answer any questions I have. read more

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A great place to get the parts and supplies for many home repairs. They can help you with just about any repair project. Helpful, and friendly staff. We come here every few weeks with different projects.I never have to go to Menards or Home Depot. These people know what they are doing! I actually look around the house, to see if I can come up with a something they can't help me with, and I haven't been able to stump them with a repair project yet. read more

Tele-Tron Ace Hardware - Hardware Stores Near Me - Berwyn, Illinois

Yes, I'm really giving 5 stars to a rundown looking local hardware store. It's just that good. PROS: Excellent customer service! It is impossible to walk the aisles for more than 30 seconds without someone offering to help you -- and really meaning it! Exactly the opposite of what you might experience at Home Depot. But like Home Depot, this store has everything you would need. I don't really know how they do it, because the store is tiny. But somehow, I have *always* found what i needed here. CONS: Really small parking lot. Be careful not to back over the concrete barrier, small children, or other cars. I don't know if this store rents or repairs power tools. But I wouldn't be surprised. read more

I've been going to this Ace since 2004. Always EXCELLENT SERVICE, fair prices, easy parking, fast checkout...I would recommend for any small-to-middlin' project in your home. read more

There is never never ever a reason to go to those clueless people at Menards or Home Depot when you've got these guys. The Ace Hardware on Cermak Ave in Berwyn has NEVER let me down. They've been more than helpful over the last six years of living near them. I'm so glad they're around. EXTREMELY HELPFUL staff. You've saved my @#$ a number of times! Thanks! read more

I love this place!! The employees here have helped me through some interesting DIY jobs. I've come back several times in one day to get help fixing a leaking bathroom sink and each and every time I came back, they were very friendly and helpful. I am so greatful. Their advice worked and sure enough, that damned sink stopped leaking. Yay for me and yay for Tele-Tron Ace! read more

I love this Ace! The people that work here are very helpful, knowledgeable and not the least bit pushy. There's a reason some small hardware stores have stayed in business; that's because they are well-managed & well-run like this one. I always go here prior to visiting a HD or Lowe's. It takes a second to run in and see if they have what you need. Great store. read more

Tele-Tron Ace is a true neighborhood treasure. Friendly knowledgeable staff who know every item in the store, and how to use it. Other than lumber and appliances you can find ANYTHING hardware here. read more

Always enjoy going here. Employees are knowledgeable and always willing to help. Of course a little more expensive than the big box stores, but being in the neighborhood I save time being so close. read more

Ace Teletron in Berwyn is the Best!!!! Been going there for over 20 years and have always had 5 star service plus!!!.........Ace Hardware Online shopping however absolutely stinks!!!!! Never Again Ever!!!! read more

The employees here are always friendly, knowledgeable, and accessible whenever I pop in for various household items. The store appears deceivingly small for all the hardware and seasonal items they carry. In the 4 or 5 times I've shopped here they always had what I needed in stock, and I'm in and out super quick unlike having to search a huge store like a Home Depot or Lowe's. read more

This is a great hardware store. It has most everything you need and also has a lot of old school type stuff you might need in the old neighborhood. Its not run down at all in my book, just more urbanized. You get extra help there from people who actually know. Scrap the big box stores and go here. read more

Surprisingly thoroughly stocked, and even has a small garden center. Friendly and knowledgeable salespeople are always available. To top it all off, they're dog-friendly, so I can walk my dog there. read more

4-stars for great service! These folks are friendly and helpful. If you even look like you have a question, they are on you like white on rice. Though it's a small hardware store, they have yet to not have some of the oddest little things (I went in looking for a small ventilation fan for my bathroom and *BOOM*, there it was). The only reason that I give 4 instead of 5 stars is because I went in looking for chandelier light bulbs one day and their bulb section was a crazy mess making it really difficult to find this very particular type bulb I needed. Thankfully, a helpful salesperson popped out of the woodwork to help me navigate the mess. Good, neighborhood hardware store - I'm glad it's right down the road. read more

THIS place is the friendliest place on the planet. They go out of their way to make you feel welcome and help you with everything you could possibly need. read more

Just came out the store a couple hours ago and every worker in there was great and very courteous. It's hard to come by a store with everyone delightfully helpful. The products I bought even ended being cheaper than buying it online. Definitely recommendable!! read more

I much prefer going to the local hardware store than to cavernous places like Home Depot, Menards and Lowes (where you usually just get lost and the staff generally are NOT all that knowledgeable). Of the local places, Teletron has some items that you can't find at other local places. So, if the Ace on Ogden doesn't have what I need, I try Teletron. And if it's not there, then I try the Ace on Pershing. The Jack's Tools...then the caverns.... read more

Just fantastic service yesterday. I think I spent about $7, but Jamie made about 4 trips back and forth from the store to the parking lot helping me figure out the surprisingly-vexing issue of which fastners fit my car bumper. This is why I go to Ace, no way that is happening at Home Depot! Thanks. read more

While they can't boast of carrying such necessities as tube socks, canned tuna or beef jerky (yes, a blatant Menards reference; and maybe Ace does carry these things and I just haven't stumbled upon them yet...I digress), this hardware store DOES carry most everything one would need for a home improvement or fixer project. Trust me, I've spent more than my share of time and money in the big box hardware stores, and I find this Ace to be a breath of fresh air. The staff are always helpful and they know exactly what they do and don't carry and where it's located in the store. Their prices seem comparable to the big guys, and after about 10 trips there, they have always had exactly what I needed. It's nice to know places like this still exist. :) read more

Came in for a couple of items with my boyfriend and I have to say I was really impressed with the customer service. We where greeted and pointed in the right direction immediately. The man even followed up and walked back and made sure we found what we needed. Very helpful and attentive. Staff is doing a great job! read more

These guys are something else here. For the last 3 years I've had my house a block away this is the go to for the things I need help with AND knowledge on the approach to take. I imagine this is what hardware stores used to be like back in the good old days? read more

Welcome you when you come in and have great service always willing to help. They go all out to make sure that you have the right product. Tony and George been there it seems like forever and give a great service. Been going there for over 40 years. read more

I reviewed this shop in 2011 and I needed to do it again after today's experience. I brought in a broken cabinet handle hoping to find a piece that would fit so I could reattach it. It's a non-standard size so it wasn't immediately clear what I needed. But multiple staff members tried to help, testing out one solution after another, until one guy rigged up something that worked. Plus, he put it all together for me, so all I had to do was screw the handle back on when I got home. All for the (very low) cost of the parts. You just don't get that level of service and attention at a big box store--this is just one of many times the employees at this Ace have gone above and beyond to help me solve a difficult repair problem. I don't go anywhere else. read more

I've been doing business with these guys for well over 30 years. The best customer service around from top to bottom. When you walk in the door the cashiers greet you if they're not busy. Soon after that you'll be asked if you need help finding anything. The staff is knowledgeable, friendly and quick but not rushed. The last time I was in there Tony took real good care of me. While I was waiting for him to get my item at least three other associates asked me if I needed help. Definitely not a big box store, but the customer service here is way above what you'll find at any of the other local Ace or True Value. Nowadays if I know they carry something I go to Tele-Tron Ace instead of the big guys warehouse store. Prices are usually not any different and even if it is a little more it's worth it for the service and convenience, not to mention supporting local business. read more

This store never lets me down. It doesn't matter how off the wall the item I'm looking for is, they have it, and if you don't find it, ask someone. They're all helpful. read more

Seriously, this is a perfect example of what a hardware store should be like. Almost on every visit, I'm greeted by an employee who is ready to help me find what I'm looking for or to help answer questions. The service is truly the best. They're always friendly, knowledgeable, fast, and available. I've never had a bad experience. The store is small, but I always find what I'm looking for. They have it all. I'd rather go here than drive to down to Home Depot and take forever to find what I need. read more

I LOVE this hardware store. It's amazingly clean and organized and they have everything in the world there...I have no idea how they do it. The people that work there are cheerful, helpful, and know everything. They make keys in a flash and have all kinds of fun products in addition to a full range of well-priced hardware...GREAT seasonal room that is always well-stocked too. I can't believe I had to move to the neighborhood to discover this ACE. read more

Everything brian said, really. We love this Ace and it is definitely our neighborhood go-to place.

This is the absolute BEST local hardware store! The staff is knowledgable and friendly, and they have EVERYTHING. If you're looking for something try here first. You'll save alot of time and trouble. read more

As a Pastor in Berwyn I have declared that we spend as much money for our location in this town. This hardware store has helped us tremendously as we have needed many items some in an emergency. The workers are great and knowledgeable about the items in the store. They are pleasant, understanding and patience. read more

Want to start a really good hardware store? It's easy IF you start out with very good management; George (owner), Tony (Manager) must have at least 60 years of hardware experience between them. Their concern for excellent customer service flows down to the rest of the very friendly and helpful employees. I have known Tony as being a hardware store manager for 35+ years and there is never a question that went unanswered in this very busy store. They know how to repair anything in your home and will explain how to do it and then sell you the right parts to do it! read more