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    Telediscount Company

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    9 years ago

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    AT&T Store

    AT&T Store

    2.9
    (10 reviews)
    $$

    Hands down the best ATT store! Don't waste your time going anywhere else. The people here are…read moreknowledgeable experts and provide attentive customer service. Thanks Daniel Park for the awesome assistance! -Frank

    I went to AT&T on July 14th, 2025 for the promotion that being run for $1100 off for any Samung…read moredevice for Z Fold 7. I had an S22 Ultra at the time, I went through the process and was told I should see the promo amount removed wiwhen a couple of billing cycles. A few months past and nothing changed, I called then given the same spill. July 12th, 2026 I checked to see why the amount on the phone was still over $1400 since the price should have dropped dramatically by now. I called the customer service number and Rad said that he could place a ticket to have the promo applied by placing a ticket, but then ran into an issue and I had to call their National Retail Escalation line (855)975-4064. July 13th, 2026 after being on the phone for over 3 hours being transferred from the first person to sales then back to the main number again, I was told the plan I was on didn't qualify for the promo and I was given a $130 credit for a $1700 phone that was pristine. Of course, I was given the corporate "There's nothing they can do, because i was given the $130 credit." It was not explained to me that the plan, I signed on for didn't qualify for the promotion amount, had i known that I would not have switched from paying $65 (including insurance) a month with Spectrum to almost that with AT&T and basically scammed out of a promotion. If you can go to any other company to avoid this kind of shady practice then avoid AT&T at all costs.

    Charter Communications Spectrum

    Charter Communications Spectrum

    2.1
    (16 reviews)

    Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

    I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

    Telediscount Company - televisionserviceproviders - Updated July 2026

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