The item that I purchased didn't meet my standard. However, when I returned it...It took a very long time. Kimberly got on it and handled the situation very well. I really appreciate her. Two other people asked if I was okay and was willing to assist. Value is good. read more

This place has a really cool layout. You can pretty much tell where everything is in the store with their huge signs hanging throughout the store. The selection was pretty big from what we saw. With a nice range of variety. There were staff members about the store who asked if we needed any assistance. The prices seemed reasonable. I would definitely come here to check out the selection if I needed something for the house. read more

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Great experience over here at BrandsMart USA. We were initially just browsing with no intention of buying that day. Jeff helped us out today finding a washing machine set. He was very courteous, knowledgeable and patient. He listened to our needs and concerns while finding us the perfect washer and dryer set for our family. Also the installation and deliveries have all gone smoothly. By far the best service we have ever had anywhere. They have great offers especially around Presidents day. The store is maintained very clean and neat. Plenty of free parking in and around the store. Overall, BrandsMart USa is a reliable place for quality appliances and good value. We will definitely be back again soon. BrandsMart USA is a retailer with an extensive selection of home appliances, electronics, including TVs and computers. Located at 5000 Motors Industrial Way, Atlanta, GA 30360, BrandsMart USA North Atlanta is a beacon of unbeatable deals and top-quality merchandise. Whether upgrading your home theater, revamping your kitchen, or exploring the latest gadgets, BrandsMart USA North Atlanta is your go-to store. Expert Guidance Awaits: Our team of experienced, and professinally trained merchandise specialists are here to assist you. Have questions about appliances or other merchandise? Come on in! We are thrilled to help you find what you need. Lowest Prices, Highest Confidence: Choose with peace of mind: You are getting your favorite brands at the lowest prices. That's the BrandsMart USA Way- quality, affordability and smiles. read more

BrandsMart USA - Electronics Near Me - Atlanta, Georgia

We had a great experience at BrandsMart USA, thanks to Tashrifa! She was incredibly helpful throughout our mattress shopping process and took the time to really understand what we were looking for. Her suggestions were thoughtful, knowledgeable, and not pushy at all, which made the decision easy and stress-free. We were initially just browsing with no intention of buying that day. Because of her guidance, we ended up purchasing a mattress we feel confident and excited about. Highly recommend asking for Tashrifa if you're shopping here, she made the experience excellent! read more

Michael was professional and spent the time to make sure I got the right TV. Would come back and see him anytime.

Ahmadur did a great job of getting me an even greater greater credit limit. Sikdar was great about finding me the best price for z washer z'd dryer! read more

Customer service from Rosie and Cecilia was impeccable!!! Very professional and knowledgeable. They helped me with my choices with the wide selection of TVs, surround sound accessories and end tables. Everything I purchased was affordable and great namebrand items. Because of these ladies, I will be shopping at this location again! read more

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Great experience, purchased a new washer and dryer. Carlos helped us find a good deal and make an informed decision!

I am very disappointed with the delivery of my washer and dryer. I specifically wrote a little note and put it on the old dryer vent. The note reminded them to please remove the old vent and install the new vent kit purchased from Brandsmart. I put the note there because I wasn't home when the delivery took place. When I got home, I saw the washer and dryer were in place, but guess what? They didn't install the new vent as requested, and they hooked it up to the old vent. Plus, there was a long scratch IN FRONT of the washing machine. I tried calling the deliverers, and of course, the call went straight to voicemail. I tried calling Brandsmart to let them know my complaint, but I couldn't get a straight answer or solution. I literally called about 5 times, and each time I was transferred to a new department and then the store. NO ONE EVER PICKED UP IN THE CUSTOMER SERVICE DEPARTMENT. I need a refund immediately for the items I paid for but never received. Now, I will have to spend extra gas money to make an unwanted trip to this location to rectify the mistake that they made. read more

The staff was awesome. David and his team with the help of neamul and several others made the experience memorable. Would highly recommend to everyone. read more

If you DIY this is the place to go. I had a dishwasher go out on me. Needed a quick replacement in time for the 4th of July weekend. Brandsmart had what I wanted. About 45 minutes after my online order, I got the e-mail that the item was ready for pickup. Once I got to the Brandsmart location, in less than 10 minutes I was at the loading dock and had the dishwasher loaded and tied down in the back of my pickup. Big box stores are a hassle if you want to pick up appliances and install them yourself. If you take delivery you wait days or weeks. Brandsmart will take care of you and get you on your way quickly. read more

Jeffrey snider assisted and was extremely nice and helpful and had a smile the entire time !!! Omg Caleb has been awesome. He works in electronic. He's a manager. He assisted me and gave me a really nice advice on a speaker. read more

BrandsMart USA - Speaker JBL - Electronics Near Me - Atlanta, Georgia

Don't even know where to start other than if you are looking for appliances GO SOMEWHERE ELSE!! Home Depot is not really more expensive when you consider their installation charges are cheaper. You'll thank me later. read more

We purchased TV, refrigerator Maxine Garricues helped us to get the best deal. Thank you. read more

Yosief was sooooo helpful!!!! He made our shopping a breeze, he knew exactly where everything we were shopping for was located in the store he had first hand knowledge and that was very welcomed in our decision making. read more

Great professional service by anthony alzebeokhal and mohammoed hossain! They made buying a stove so easy read more

This was the worst retail customer experience I have ever had. I ordered a 43" Hisense TV and expected a quick delivery as a Prime member. Unfortunately, the shipment was delayed by two days, and the tracking information was confusing. The package reached my local distribution center but was then routed to other facilities hours away before finally arriving. When the TV arrived, the box showed some signs of damage, though it did not appear severe. After mounting the TV and removing the protective plastic, I discovered a large dent in the screen. When I powered it on, the display damage was extensive and the TV was unusable. I initiated a return, which required me to spend additional time and effort arranging the return shipment and waiting another week for a replacement. When the replacement finally arrived, there was a large hole in the side of the box. After opening it to inspect the TV, I found that the screen was damaged again and unusable. I immediately filed another return and dropped the package off at a local UPS location. At this point, I am still waiting for my refund so I can purchase a replacement from another retailer. This entire experience has been a significant waste of my time and resources. Receiving two damaged televisions in a row, along with the delays and repeated return process, is completely unacceptable. I would expect better quality control, packaging, and customer service, especially for large electronics and for Prime customers. Given the amount of inconvenience and effort required on my part, I believe some form of compensation would be appropriate. I am extremely disappointed and will be reconsidering future purchases based on this experience. read more

Never have them deliver anything. They shipped a severely damaged fridge, and I had to return it. Then they shipped a second one and had me waiting at the office all day and night, but never showed up even after sending multiple messages claiming the delivery was on the way. read more

Karl Linblad hooked us up with a great product, great price and great service - the full triple threat! Come see him in Doraville!

Great services from entrance to checkout. Fast and efficient. Two gentlemen assisted with finding the right charger needed. Thanks Kimberly with the checkout. read more

Karl was awesome! Had my stuff in inventory and got it same day. Clean and friendly store as well for a bonus

Dennis and Carlton came out to bring a brand new dryer for us and turned a really rough situation into something very positive. They went above and beyond to make sure that our dryer was properly installed, looking through technical issues which were tripping the average layman up. Very grateful for their service today. They brought a lot of ease to our household read more

BrandsMart USA - Our brand new dryer which we got under warranty. Grateful for the service men who helped us get over this hurdle - Electronics Near Me - Atlanta, Georgia

Ahmadur , Rosie and Michael were great! Michael gave me a great deal!!! Go in and ask for him by name for the best deals! Tell him I sent you! read more

The customer service from the supervisor was excellent. Emanuel Wright was indeed the "right" man for the job. He rectified the problem I had with an item with professionalism and proficiency. Brands Mart carries many products in addition to appliances and I I would go out of my way to return and recommend it to others. Thank you PS. The prices were great as well! read more

I really love this place! When I need to find appliances, mainly laptops, I go here first. The selection and prices are outstanding. I had amazing associates help me, although I didn't get their names. I will list the names from my ticket so they can get a shoutout; Omar Khan, Chowdhury Alam, and Tashrifa Khan. If you haven't been here, give it a try. read more

Neamul Huda and Mohammed Hossain were very helpful and did a great job! Ask for Neamul, on arrival and you'll be taken care of!!!

I would like to start off by giving a huge big THANK YOU, to the DORAVILLE Store!! On 2/10, I purchased a Whirlpool Washer & Dryer from the Stockbridge location. After receiving the unit's on 2/12, I completed an entire load (wash and dry). I was not happy with either, I then called the Stockbridge location to speak with the manager but was told by the agent who answered the phone that the Store manager just walked out, I then asked if I could speak to any manager, she then asked me for what department? I replied washers and dryers. The agent then stated "He just left also, and he was the only one over that department. I then decided to call the Doraville store! THIS IS WHERE GREAT CUSTOMER SERVICE SAVED ME AS A CUSTOMER OF 20PLUS YEARS. - I called and spoke with Ms.Widline, she was very pleasant, listened to my concerns and most importantly she smiled through the phone. She told me to come out to the store and pick out the one I really wanted. I thanked her kindly for helping me and told her I will be out tomorrow. After arriving in the store, there was a small delay with the salesmans up stairs. So I remembered a manager name David, I walked down stairs and decided to look for him. I walked right into David.. -David provided the BEST CUSTOMER Service attitude. He directed me to Jessica. - Jessica, was very polite and listened to my needs, she took the time to find the exact Speed Queen TC5, which was not on the floor. Jessica went over and beyond to find the machine on line, she made sure it was the exact one I was looking for. Jessica held a very good professional conversation that made it so easy to finalize the sale. -Ms.Pauline, took care of me at the register, since the transaction would have taken some time, she was nice enough to let me know that I could shop around and she would call me when the paperwork is complete. This was great, because Great customer service is hard to find. -I cant remember the gentleman name that were at the register but he has the BEST SMILE! Shout out to the Doraville Store, I drove 45 minutes but it was worth it. Thank you for relieving me of my stress level and exchanging my unit for the upgrade Speed Queen TC5. (Been shopping with Brandsmart for over 20 years) (Also the delivery guys (Corey and Yoshe) were very professional. read more

There is only 1 person on returns on a Sunday and there was no one in line in front of me but had to wait 15 minutes to get service.

Michael Griffiths helped me choose a television. I didn't know what I wanted initially and choosing something to go in your home can be overwhelming. He mad e the process very smooth, he was very friendly and very knowledgeable about the merchandise. He's an asset to your company. read more

I went to the laptops and computer area... No one really helped me or even asked if I needed assistance. So I was looking for a keyboard for a IPad 13 pro.. I found it without any assistance. Then I went to housewares and their was a man that greeted me but I made my selection for the indoor grill, he disappeared. Now I headed to check out and there I was greeted by AHMADUR.. He smiled and made me feel like he was happy to assist and get me out of there quickly. So the 5 stars is for AHMADUR... Thank you sir.. You definitely made me feel a little appreciated about spending $150.00 in the store. read more

Dwayne Hardy is the best sales associate. He assisted me with my purchase. Mohammed Hossain assisted as I paid for my selection. I had a great no hassle purchase at Brandsmart. I've done plenty of business with this location and have always been pleased. read more

Maxine is a wonderful customer service member! Very pleasant and easy to work with! Ask for Maxine! read more

I visited BrandsMart yesterday and was very impressed by how attentive the associates were. They really made my day by helping me secure my Nintendo 2. Emanuel was especially helpful, and I truly appreciate him for looking out for me, as well as the other two associates who were assisting him. Thank you all so much! I will definitely be coming back soon to purchase my bed. read more

BrandsMart USA - Nintendo switch 2 - Electronics Near Me - Atlanta, Georgia

super helpful, great selection and some really cool items that i have not seen elsewhere. Everyone i've ever interacted with, has been great at customer service and knowledgeable. the prices are very fair and when i need to make a big ticket purchase, they will be getting my business for sure! read more

I normally don't shop at brandsmart but today I decided to stop in just a window shop. Ran into mark Adam's. And I was blown away. Wonderful customer service. Thank you Mark!!!! read more

Ahmadur súper bien muy atento el Sr es una persona súper amable y atento Tashrifa y Stacey están muy atentos y amables igual. read more

Caleb was fantastic! He was attentive, knowledgeable, and made my purchase process smooth and easy. Highly recommend working with him! Thank you Dianne as well read more

Worked with Sam and his team on the purchase of a new dishwasher. Service, pick up and assistance was A++ I would definitely buy from and recommend . read more

Trevor, Angie, Emmanuel and Richard were BEST!!! They waited patiently for us to complete our transaction. The system was having issues and they kept apologizing for the delays. After they solved the issue they walked us to the door and thanked us for shopping with the company read more

Maxine was with us every step of the way. She was great to work with and helped us pick the right applicances for our new home. Thank you Maxine! read more