Was quoted $500 for a 4 mi tow. Car broke down in town not up in the mountains. I understand that this area is high price for everything but this company was more than double everyone else in the area. read more

Telluride Roadrunner is da BOMB! Me and my hubby rolled into Telluride and at the first roundabout there were some HUGE potholes! It was a shaded part of the road so we couldn't see them. Post-pothole...as we continued down the main drag at 15 miles per hour the tire pressure was depleting fast. We make a quick u-turn and headed back outta town to the Shell Station. When we finally made it we were at 9 psi...yikes! At first my hubby contemplated replacing the tire on his own, but we've got AAA Roadside Assistance so why not make due on our membership. AAA dispatched a tech from Telluride Roadrunner that was finishing a job in Norwood and said he'd be in T-ride in about 45 minutes. When our tech David arrived...he got that spare tire on in record time!!! Seriously, it took him maybe 10 minutes tops to replace it! David was super friendly and had the tools to get the job done fast and efficiently! Highly recommend Telluride Roadrunner! Thanks again David! You're the BEST! read more

Mike was awesome! He even gave me expert advice on my truck. He communicated great during the whole experience. This company is lucky to have a true professional like Mike. 5 stars! read more

Shayne and Suzy were the best I could ask for. I skidded on County Rd 14A and my vehicle hovered on a precipitous cliff drop...it was like a movie. Suzy was very communicative and took my calls to dispatch. Shayne is bad ass and a Ouray local...he is an incredibly hard worker and had had a long day after a storm. He helped retrieve my vehicle safely and without even a scratch. The positioning of it was crazy as the left side was pointed down off the cliff, the right side was caught in the piled up snow bank. It was after 10pm at night and I was so fortunate he was willing to help or I would have been out there on a remote mountain road til the next day. Great crew! Love these guys and so thankful for them. read more

Telluride Roadrunner - Shayne and Marty helped me out of this jam! - Towing Near Me

Here's what went down. Last Thrusday, 11/12/2020, at around 10:30am I accidentally hit a rock on a mountain road near Telluride, CO and end up with a flat tire on my front passenger side. I pull myself to the side of the road which was in a somewhat remote location about 3 miles southeast of town. So, I call my insurance agent and they have one tow company try to come out and hook up my spare, but they couldn't get to me because their location seeker wasn't working or something like that, so my insurance agent calls for Roadrunner to have them come and help me fix up the tire. By that point, I was already waiting for about 2 1/2 hours for the other place but since It's about a 90 minute drive from Montrose to Telluride, I did understand a wait. 2 1/2 more hours go by and I hear nothing from the guy, no call or text of any kind, until finally at around 5pm, the tow guy, Shane I believe was his name, calls me and says that his large truck can't go on the narrow mountain road that leads to where my car was parked. I can get that to a point but I also know that it's Colorado, we have mountains, If your truck is too large for the mountain roads that are everywhere around here then why not just use a smaller truck? My phone had also died at that point and I had no car charger so I had to drive my car on the flat tire all the way back to the hotel I was staying at for the week, I'm from Glenwood Springs and was visiting Telluride for a few days, where I got my phone charged up and called the guy back. Instead of giving any sort of indication that he might be able to turn around and come back to help me, he actually has the nerve to, I kid you not, give me information on how to change the tire myself. You are getting paid to change the tire, not tell me how to do your job. Maybe he misunderstood and thought that I was still in that remote area, I don't know. Anyway, that same night I talked to my insurance agent and said that I'd like to just have someone come out the next morning at 8am to change the tire. Next morning, 11/13, comes around and I get up early enough so that I can meet the same guy from this company that I called for yesterday at 8 like I asked. However, apparently he had someone else's car to drop off that morning, which I did understand, but then I proceeded to wait until 10:30am for him to show up. I did call him around 10 and he said he was stuck in traffic which, again, I understood to a point but it still seemed like a ridiculously long wait just to change a flat tire. I did consider calling a different company at that point, but considering there weren't any local tow companies in the area I was even more concerned about the wait. When he did show up, he got the tire changed, which was all well and good, but then he told me that I needed to fill up the tire with air. Last I checked, trucks for tow companies should have an air pump of some kind in their trucks at all time because, you know, flat tires happen pretty much all the time in a state full of mountains. It was a horrible experience, it involved up to 9 hours of waiting for a simple flat tire change, 7 of which were inside the car at a remote location with a dying phone battery, and while I am glad that it did eventually get done but still. read more

Had some car trouble while in Telluride, and Shane absolutely saved my weekend. He got to my car within five minutes, helped recommend a repair shop, and made sure that I had a way to get around through the whole weekend. He also works with AAA, so my tow was covered. I can't say enough about how much help he was. Would definitely recommend to others. read more