This is a short term review for this ISP. Having been with a single service provider for over a…read moredecade one tends to be vary of the new upstarts when it comes to an essential service like internet. I was curious on switching my ISP as the fees kept creeping up and even with my well negotiated contract I was looking around for a new service source as didn't know what options I would have when renewing. I will give dotto one kudos for being persistent as after they initially got my contact they kept following up and even made it an easy decision to switch to their service with the penalty from the current provider. The installation was smooth and was done within an hour. I have a somewhat complex setup at home with some legacy equipment blended in with new tech. There was a technical glitch with the hardware on the legacy tech that made me connect with their support line a few times. They are quite helpful and being a smaller operation you even get the people who have dealt with your issue before hand. Believe me it's a big time saver not having to explain the issue again and again. With a few adjustments and troubleshooting on both ends I am satisfied with the service I have. I will update in the long run but so far a solid service. Update for long term usage. It has almost been a year and the service and support have been rock solid. A rarity IMO for the service industry in Canada. I am talking about no service calls requests after the initial issues, billing. The tech support went out of their way to help me out with a tech issue I was having initially. Updating to a 5 star rating (rare feat)

THE best internet provider in Toronto PERIOD I've been with…read morethem for several years and I have never had a single problem. They have extremely efficient and pleasant personnel and the most reliable internet service I've ever had, with reasonable prices (that never get jacked) to boot....kind of the opposite from the ratbastard telcos you're used to. I cannot recommend them highly enough and if you're fortunate to be in an area/building where their service is available, you'll be sorry if you don't sign on.

Yes, our Internet price has gone up since we signed up but that's with any ISP. I don't really…read morenotice that the speed is bad but sometimes when I do a speed test, we are getting less than we are paying for. Recently, we noticed an increase of our monthly bill of $2.50. After looking closely at it, there was some regulatory fee tacked on. My husband researched online and read that it is voluntary. He decided to call to ask for it to be removed. He got through to customer service right away (this would take hours with Rogers!) and they were very helpful & removed the charge and advised that we would be credited back the $2.50 paid on the next invoice. Overall, we are pretty happy with Carrytel.

The equipment set up as seamless and after a couple of weeks no service interruptions and great…read morecustomer response with any phone calls. Rogers needed a site visit to complete and outside connection and took 5 days to respond to the Carry request to service the Roger's distribution request. Glad there is some competition with providers and more with distribution would be better too.

I've recently transferred several sites and domains to Colosseum for business, and I use their dry…read moreloop DSL personally. They offer the most competitive pricing for all three services, and the 24/7 tech support can't be matched. I've had all of my questions and needs answered within minutes every time. I absolutely reccomend them over any other major telecom or hosting service in town.

Colosseum Online failed to provide Internet service to my home and refused to re pay my money. I…read moretook them to court and they lost. I would not recommend this company for Internet service. Brampton court file number sc-11-8213-00

they are a third party provider. i have the rogers 1000 plan, and it has NEVER even been close. the…read moretv constantly freezes, even shuts down, always in the evening when I am actually home. Rogers is making them look like idiots but after many conversations wit their tech team, they have done nothing but ask me to take time off of work, to meet the Rogers tech. why? because arogers will not even show up unless there is soneone home. so now, I have to work for coextro to get an internet service to work. its 2025 for christ sake, and this is all they can deliver? BUT, they take the money from your account RIGHT ON TIME every month. that, they've nailed.

When I first purchased their service, everything was fine for a month or two. They then began…read morethrottling my internet from 7:00 p.m. to 11:00 p.m. every night. This was consistently happening until I confronted them with multiple videos of evidence. It took a took a lot of back and forward before they decided to do anything, likely hoping I would just give up. The "fix" they provided me was temporary and I began having slow speeds randomly throughout the day instead. I reported this to them, but they had the audacity to tell me that me that getting a quarter of the speed I am paying for was "normal speeds". I then couldn't get any IP assigned to my modem/router at night and there is no customer service at this time to help me. This was second night in the row where I had no internet access and no one to provide any support. Normally when my internet would go out, I would swap around the MAC address and eventually it would work, but for some reason this company decided to block any MAC address changes resulting in having to wait 4 hours for their system to automatically lift this artificial restriction. This was 100% a limitation that they had put on their end, and they refused to lift it even though they were aware it made my situation worse. If you need anything reliable you will need to look elsewhere unfortunately. The fact that you can leave PAYING customers without internet and tell them they need to wait till the morning to get it resolved is beyond unacceptable and unprofessional. Ridiculous. I had posted this review multiple times on Google Maps but the company kept having it taken down. All my previous reviews on Maps are up just fine and I have never experienced this before. Clearly this ISP has some inside contact at Google to remove any critical reviews. These guys are scummy as dishonest. Surprisingly more than the big 3 ISPs. STAY AWAY FROM THESE CROOKS

So I've had my wifi for less then a month and I got my bill and I tried to call them are they open…read moreon weekends when you have calms to dispute, and my wifi is not working and it's the crappiest internet and I even asked for the best, for my experience this internet is the crappest ive ever played on and I'm not happy at all!!! I am cancelling my contact with them on any mean, but I'm not paying a red cent for a service which is a lie about until I can be solved. This company has short wait times but you don't even get internet that benefits for your house hold. Giving this company a two star rating is only me been nice, in my opinion I'd rate them a -3.

Comwave was a reasonable choice until Rogers got involved. Since then, the service has been…read morehorrible. TV reception stopped for hours. Modems were repeatedly replaced to no avail. Service requests were ignored. Calls for help were difficult with ongoing language issues with those who finally do answer the phones at Comwave. The company double billed in error but never did refund their mistake. When the account was finally closed, Comwave/Rogers took an additional $300+ in cancellation fees according to a contract they claimed existed -- it did not. They made us pay for shipping their equipment back and then charged an additional two $25 restocking fees. This company did all this to a 99 year old senior on a fixed income. They are the epitome of the internet thug. DO NOT DO ANY BUSINESS with them.

I had the opportunity to work with Michael - he is really passionate about helping small…read morebusinesses and a total pro! Highly recommend!

From the owner: Find and share the best of local business in your neighbourhood…read more FS Local is an Internet marketing company based in Toronto, Ontario. Our team of local marketing experts is on a mission to support small businesses across Canada, and to help them build and grow their web presence! We believe the best things come from the people closest to you. That's why our innovative Canadian online business directory is truly unique, as it showcases the business owners and the stories behind each company. Our goal is to connect Canadians in local communities from coast to coast (from British Columbia to Newfoundland!) with nearby shops and service providers. Be sure to follow our FS Local community blog for expert tips and advice from some of the business owners featured on our directory website.

issue resolved contacted by the owner all is we'll issue resolved to satisfaction no need to post…read morenegative review

Hi there, It has been working good for several months, but…read morerecently we began losing the Internet connection almost every month for half, day or even days. Support is not working. Nobody pickup phone. No reply by email. Their web site was down for several weeks. Hacked? Very suspicious. I am going to cancel the service in this month. Don't recommend this service to anyone. Thanks Alex

Not a joy to deal with on the phone, but the services work and the price is right. Given the major…read moresavings, I figure they have an excuse for understaffing and limited training. BTW, my review is for their internet service on a Rogers Cable backbone. Your mileage may vary - many here seem particularly upset with their TV over IP offerings.

Deplorable. Dispicable, disrespectful Customer Service. Sit on hold for literal hours. 'Live…read moreChat' is dead chat; nothing but superficial simple responses; not capability to take action; you simply get a response that the Chat will contact a person to assist...then nothing for hours. They shouldn't even be allowed to be in business, as far as I am concerned. D---- with BBB.

Great service. My iPad was repaired and functioning the same day. Will use again. The iPad refused…read moreto charge, brought it into Ipace and they had it repair within a day. Gave me a couple of thing to check to make sure the power socket didn't break again.

guy had to warranty my battery 3 times and replace it and i just ended up saying whatever after its…read morestill a shitty battery 100$ later