I think this place has amazing service swapped my phone battery in under an hr and the price was…read morevery reasonable at 60 dollars for hardware and labor

Today was the second time that I have used Phone Pros (for different problems) and I have been…read morecompletely satisfied both times. Tony and his assistant were great at identifying the problem (damaged charging port) and fixing it in a timely manner. Pricing is reasonable. Interactions were professional and courteous. They even recommended a great nearby restaurant where I could go during the time that were working on my cellphone issue. In addition, after I returned, they checked out the two chargers which I had brought with me and detected a faulty cable on one of them. I was able to replace the cable at cost with no additional service charge. I would highly recommend Phone Pros and the fact that I returned when I encountered another different cellphone-related problem is a testament that I value their services highly.

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Simply the best. Honest, polite, reasonably priced and quick. If you're in the 5 Boros this is the…read moreplace for all your tech needs.

I got my iPhone 12 Pro Max repaired here and they made it look like it was new. The owner…read morerecommended a great case for my phone to prevent future clumsy mistake like this again. Got a screen protector as well, Their price was fair for everything I got. Cant complaint about the service neither, I don't know I just love this place!!!! Highly recommended to other yelpers.

I have to agree with other yelpers, employee is friendly and very helpful. They have a variety of…read morecute phone cases, couldn't resist and bought one. They also do phone repairs which is a plus. Will come back again.

I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

My iPhone 12 mini seemed to need a new charging port, which was still malfunctioning after I used…read morecompressed air, and the battery was discharging. I spotted this business when I was at Newkirk Plaza for something else. Ali said the port probably Just needed cleaning, and for $20, he did it, and the problem disappeared. The battery had to be ordered. When I went back a few days later for it to be installed, he did it while I waited, for only $65. It's not an Apple battery, and I don't care at all. It's wonderful to have a fully functional phone again, that holds a significant charge all day, even when I've been using cellular for maps & Facebook. It was a pleasure doing business with Ali.

From the owner: Tired of waiting days for device repairs? Our expert tech repair specialists offer lightning-fast…read moresolutions for all your electronic devices. Whether you're a student, professional, or tech enthusiast, we provide same-day repairs for phones, tablets, smartwatches, and laptops with absolutely free estimates. Our comprehensive service goes beyond repairs – we also stock a wide range of accessories for both new and vintage devices, ensuring you're always connected. With our quick turnaround, affordable pricing, and professional expertise, we're your one-stop destination for all device repair and accessory needs. Don't let a cracked screen or technical issue slow you down – we'll have you back up and running in no time!

Amazing service explain the issue with the charger breaking into the iPad, fixed it within 20…read moreminutes

STAY AWAY, TERRIBLE. I came in with one cracked lens. The guy fixed it in 10mins, great. I TESTED…read moreout my camera and there's a black smudge. I took pictures all morning and the entire month with the cracked lens and NO smudge on my camera. If there was a smudge, I would've immediately got it taken care of quick. We argued back and forth, basically I paid for the cracked lens and I will have to PAY AGAIN $150 to get the camera part fixed. This SMUDGE was created by their employee when he was working on my lens. I asked if they can just redo it, clean it up or check. NOPE. $150 new camera or zoom in to .9x every time to avoid the smudge (JOKE) or go somewhere else. No accountability and it was either pay to get fix or leave. They blamed ME for having the smudge me. Please check other places first and see their options/process. Also please read negative reviews first as well. SO furious and scam artists. "Bring car in to change the oil and now gotta get a new engine". The manager, dirt bag DGAF. Don't get fooled. 100% scam. Same owners, two stores. I tried to work with them, I just want my camera to be fixed with no smudge, not even 50/50 or showing any decent customer service. The guy who was working on my phone accidentally took a picture of himself with NO smudge and then after there's a smudge.

Very nice team! Michael and John were super helpful! Fast response time, extremely patient.read more

Very dishonest seller bought item on eBay stating new The Bose CineMate Series I speaker system was…read moreused. I sent back to the seller, the seller open a case on me saying I sent back another Bose CineMate Series II SPEAKER SYSTEM WITH A DIFFERENT SERIAL NUMBER. BUYERS DO NOT BUY FROM THEM. THEY'RE NOT TO BE TRUSTED.

I have lived in the area for a while, and I have noticed few diff managements. But I have to say…read morefinally there is someone who's trying to do the right thing I walked in last week the store has way more light than I remembered from last time, and there is this guy who's very attentive and skillful. I needed some help with my phone's Internet service which he helped me at no extra cost. And they have this passport photo service which is terrific quality I got em right away. I would recommend this place very highly.

I decided to give this place a try when I was looking for a new case and a new screen protector for…read moremy iphone 5s. When I walked in the place is really small in terms of space. I asked the worker there to check out the cases. He offered me some cheap ones and an otterbox case for a really expensive price. I could literally buy the same exact case for way less in stores such as Marshalls. I found that to be a rip-off. After picking out the case, I asked for the screen protector. Before selling it to me he said he won't put it on himself. I was frustrated because that was a big reason for me coming to the store, to have them put it on for me professionally. So I took a risk and decided to put it on myself. It was a complete failure.. I also noticed the screen protector he sold me was extremely cheap, something you would find in a 99 cent store. The thing is that they sold them for like 6 dollars. Another rip-off lmfaoo .. I do not recommend buying anything from there unless you want bad service or to get ripped off lmfaooo.

Great Experience!!! A++++ They fixed my Iphone quickly and easily. Great customer service. Thanks…read moreso much, will definitely be a repeat customer.

Went here to fix my iPhone and the customer service was top of the line. The pricing is reasonable…read moreand I would highly recommend checking this place out!