There are countless Podiatrist to choose from in the Temecula/Murrietta area, Dr. Richard B Haas should not be the one you select to visit. Dr. Haas may be ok at his profession, but the professionalism shown by Dr. Haas and his receptionist is sufficient reason enough to steer clear of this business. My wife was a patient of Dr. Haas for several years. We have a PPO with Anthem Blue Cross Blue Shield the 2nd largest healthcare provider in California. On my wives visits to Dr. Haas, the receptionist informed us that our payment would be $75.00 because we had not met our deductible. I confirmed with our insurance company that the service that was required from Dr. Haas was a service that is a co-pay only charge of $20, not the co-insurance charge of $75 that the receptionist insisted that we pay. The receptionist would tap on her clipboard and tell us that our deductible hadn't been met and that our fee for the visit was $75. According to and confirmed by Anthem Blue Cross Blue Shield there is no deductible that needs to be met for this service and we were overcharged $55 for every visit we have made to this office. I contacted Anthem Blue Cross & Blue Shield and we did a 3 way call with the receptionist over 80 days ago. The receptionist finally admitted during this call that she was wrong and in fact we had been overcharged $370.00. She told me that she would need to speak with Dr. Haas about getting us reimbursed. I asked her if she would call me after speaking with Dr. Haas and she told me that I would need to call her back to find out how it would be handled. I called back 3 days later and the receptionist told me that she hadn't had a chance to speak with Dr. Haas and that once again I would need to call her back. I called back 4 days later and was told by the same receptionist that she hadn't had a chance to speak with Dr. Haas and that I should call her back. I called the receptionist again 2 weeks later and I was told that she hadn't had a chance to speak with Dr. Haas. I told her that I couldn't understand why my issue hadn't been addressed with Dr. Hass and I was told that he sees "100's of patients a day" and they weren't able to speak about my concerns. I called back 2 weeks later and I was told that a check had been sent out for the amount that I had been overcharged. Three weeks later I had still not received my check so I called the receptionist once again. I asked to speak with Dr. Haas about this ongoing saga and I was told that in order to speak to Dr. Haas I would need to book an appointment since there nothing else that she could do for me? I told her what a inconvenience and waste of time for me to do this but I reluctantly agreed to set up an appointment so that I could speak to Dr. Hass directly. His first available appointment was 32 days after our conversation. The day of my appointment I arrived on time, signed in and had a seat in the waiting area. The receptionist never called me up to the window, she just called out my name and as I was sitting in the chair was told that if I hadn't received the check she would do some investigating on her end and if it hadn't been cashed at that time they would issue another check and mail it to me. I told her that I wanted to speak with Dr. Haas and was told by her that the only way I could speak with him was to book an appointment and that my appointment wasn't with her, it was with Dr. Haas. She said that this is how they were going to handle it. While still sitting in the reception area I told her how unprofessional this office was and that it started with her. This led her to immediately get up an tell Dr. Haas what I had just said. I could hear this conversation from where I was seated and Dr. Haas said, " Tell him I am not in". I laughed to myself and told the two of them that I could hear the conversation and that I had an appointment with Dr. Haas not the receptionist and would like to speak with Dr. Haas. While still sitting in the reception area, Dr. Haas appeared at the office door and I told him that I wanted to speak to him about being reimbursed for the amount that I was overcharged. Since I hadn't received my money in over 3 months I asked him if his practice was having financial difficulties that I needed to know about and if that was why he hadn't reimbursed me. He then looked at me and said "Do I look like I need your money"? I asked him if he was insinuating that I do? He then told me, while I am still in the reception area, I have never been asked to come back into a private consultation room to discuss this, that I am on "Private Property and that I need to leave now" I told him that I have an appointment with him and that I would like to speak with him and I wasn't going to leave until this issue was resolved. He then said " I will never pay you and that if you want your money you will have to sue me for it" SERIOUSLY?!? SEE PART 2 read more

Dr. Haas used an electronic devise to measure my foot for an insert. I need instep support. D. Haas informed me that the inserts should arrive in 6 weeks. I was very much looking forward to the inserts. My friend lent me her shoes with her inserts. They were a dream!!! Her inserts were worth $480. Press "1" for new patients and "2" for current patients. "Current Patient" was never answered. The first time calling "New Patients", the call was answered. The receptionist said the inserts will arrive in 2 weeks. At about 8 to 9 weeks, I left 3 or 4 messages. NO RESPONSE to the voice mails. The answering machine message states, "...messages will be returned within 48 hours." NOT TRUE and extremely unprofessional. The inserts were returned via FedEx to Dr. Haas with the attached photos. Receptionist just called and said, "No refunds." She wants me to come in for another visit. What in inconvenience. I have lost all confidence in this office and Doctor. In addition, I now live 1.5 hours away - 3 hours round trip and continue to care for my 90-year-old mother. I would never recommend this office. read more

Office manager Monica Cruz abused woman with dementia. Patient was at the office on time for scheduled appointment but was denied service. Was not asked to stay to reschedule appointment. No new lab orders. When asked what happened, patient was told not to come back and health care advocate told not to come back by Monica Cruz AND Dr. Haas. Deplorable patient treatment by Monica Cruz AND Dr. Haas. No one should be seeing this doctor. read more