We called the company because a friend of ours had used them. They came out the same day, the tech…read morewas polite, informative and really took care of us. He found a breaker that was off and after he turned in on, he spent about 30 minutes testing our system. Said everything tested good and that if it happened again within 30 days he would come recheck it at no additional charge. All he charged us was the $59 service fee. We were quite pleased.

From the owner: Repair of residential a/c systems.read more

This was the worst experience I've ever had with a contractor, and that's speaking as someone who's…read morerenovated 3 homes and is a contracting officer for a living. Horrifying is the only word that comes to mind. We had Comfort Air Cooling and Heating LLC come back to checkout an HVAC unit they installed a few years ago because the heat stopped working. The owner of the company (Mitchell M.) showed up to our house (the same person who installed the unit a couple year prior)... First words out of his mouth were that he didn't know how to work on furnaces. Yep, that's right, they apparently installed a system in my house that they didn't know how to work on--scary! He then proceeded to ask to borrow my tools and then began hammering on our natural gas valve (like a frustrated child). And when I expressed safety concerns, he argued with me that natural gas was not poisonous to humans. My entire family was witness to this. Long story short, he left in a temper tantrum when we refused to allow him to continue hammering on our natural gas valve (there are mar marks all over the valve and pipes where he did damage). Thankfully, we found a licensed qualified HVAC shop with great reviews to swing by. They literally identified and fixed the issue in less than 45 minutes. The HVAC shop that had to fix our system could not believe what we went through with Comfort Air Cooling and Heating LLC. I'm absolutely astounded these guys are licensed. Unless you want your house burnt down or your family not waking up in the morning due to a gas leak from incompetent professionals, DO NOT HIRE these guys.

Dean at Comfort Air gives the best and most responsive service I have ever received from an HVAC…read morecompany. I woke up one morning this summer with no AC - not good in Florida. I found the paperwork on the system and noted it was installed by Comfort Air and gave them a call as soon as they opened. I told them the AC was out and the thermostat was reading blank. They immediately sent a service tech over, and he had the problem diagnosed, serviced, and had the system up cooling my house again within 30 minutes. Then Dean gave me some training to ensure I did not have the same issue again, plus some tips on how to get the best results from heating and cooling systems here on the Gulf coast. I can not adequately express the gratitude I have for this company and their customer service. Finally , I have to note that the equipment was still under warranty, but the labor warranty had expired. Regardless of this expiration, the service fee and labor costs were all waived. This is beyond fair, and companies like this are another reason I am happy I returned to NW Florida as my permanent residence.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more This is an outstanding organization with a professional courteous personnel. I highly recommend them for you air conditioning needs. Services: Install heating system, Install thermostat, Install AC, Heating maintenance, Repair AC, AC maintenanc

Initially very good response after my ac unit failed. Diagnosis and replacement were expeditious…read morewhich was commendable given Florida summer temps. What was disappointing was support after the fact. We experienced what was to be a very minor problem one month after installation. This company can offer no telephone technical support and can only schedule a service call which would entail a 2-3 day delay. What's more, Trane customer support is likewise very poor. On a whim I contaced a different Trane dealer (AC DC) who diagnosed the problem immediately and explained the simple procedure to remedy the situation.

Reposting my husband's Google review since he doesn't have a Yelp acct:…read more Ray D.: A/C capacitor went out after hours and called Emerald Air. Brody was at my home asap and quickly fixed the issue. Great customer service and expertise.

We chose Emerald Air to service my HVAC system after researching different companies and reviews…read more Our air conditioner kept coming on and shutting off non-stop around 11pm. Blake called within minutes after our call ended with the answering service to come out for an after-hours service call. He came out a little after 12:30 am to help us for a minimal charge. He didn't have the part we needed, but he was able to keep it going until he could come back later in the day to install the part. Blake was professional, friendly and efficient getting the work done. The price for the part and service was very reasonable. We appreciated his honesty and not trying to upsell us a new unit. We do not regret using Emeral Air and we would recommend you to consider them for your HVAC work. From the first call to the completion of the job, the company and staff were fantastic!

Tech -Kerry Showed…read moreup on time diagnosed my problem and gave me a price up front to fix my issue. Kerry was very Professional and fixed my issue quickly. Thank you for saving the day!

Five years ago I paid One Hour to replace my air & heat system at a cost over $11K. He sold me on…read morethe warranty. I was assured that all I had to do was pay once a year for a maintenance visit I was "good to go" for ten years. (all parts and labor) A total lie. OR IN MY OPINON a total deception by fraudulent means. Ask yourself if you want to spend thousands and be lied to about the so-called parts and labor warranty. He wanted to charge me almost $500 to clean coils which is 90% labor. I asked where are they, and I will clean them..........oh "No Sir, you can't do that, in fact you can't even get to them" BOLD FACE LIE......... NO WARRANTY ON THAT I wish I knew then what I know now if they tell you don't believe it make them put it writing!!!! I do not like to be lied to, I'm a senior citizen on fixed income. IF you do business with them........don't sign until your lawyer reviews it fine print and loopholes.

DANE & JOSH @ SUPERIOR HEATING@AIR are amazing! when they came over to give me a second opinion on…read morehaving the AC Coils cleaned, they checked over my entire system and we agreed on what needed to be done. They are not only obviously knowledgeable, but courteous as well! It is very clear to see that they have integrity in their work! HIGHLY RECOMMEND!

Had an outlet added behind my wall mounted TV. They were quick, clean, responsive and on time!…read more Would enthusiastically recommend them.

I am so thankful and blessed to have been referred to your company. I don't know any other compost…read morethat would have researched more than myself to help safe money and get my AC fixed. This is by far the best customer service and honesty I have ever seen in my life! My son, our dogs and I thank you from the bottom of our hearts. God Bless your business