I would strongly advise everyone to stay away from this company. I signed a contract for funeral…read moreservices but decided to cancel within the 30-day cancellation period. I was instructed to bring in a written cancellation letter with a wet signature, which I personally delivered on May 8th. I met with Bryant, who accepted the letter and assured me that my refund would be returned to the credit card I originally used for payment. I fulfilled everything required on my end. Seven days after submitting the letter, I still had no response -- no emails, no calls, and no refund. I contacted their office multiple times and received no answers. I texted KerryAnn and Sergio,, who were all very responsive when selling me the service, but suddenly disappeared once it came time to process the cancellation. On Monday, May 18th, I finally reached Bryant, who then changed the story and told me I would receive a paper check within two weeks instead of a refund back to my card. Why should I have to chase people just to get my own money back? He also said he would call me back to see if their office could still refund the money directly to my credit card -- of course, he never called back. I called again on May 20th, and once again no one could help me except the receptionist, Daphny, who had no answers. They are playing with people's emotions during an already difficult time. This is not a pair of shoes I purchased -- these are funeral services tied to emotional and financial stress. I truly feel that once I decided to go with another company that was significantly more affordable, they simply stopped caring. Now I've been left with no choice but to contact my bank and attempt a chargeback for the funds withdrawn from my checking account, and I still don't know how long that process will take. This experience has been extremely disappointing and unprofessional. Please be careful before doing business with them.

I Helped my sister arrange her sons funeral. I don't know how people plan a funeral by themselves…read morewhen they're in so much grief. But Forest Lawn Funeral Home made all the arrangements easy. Joanna and Deidre were very helpful and kind. You may have seen their big pyramid from I-595 it's really a beautiful place, elegant and professional . We had one issue that needed to be addressed: I was shocked when I walked into the service, there were tall tables of Sports Displays at both ends of the coffin??? With a stuffed doll, a basketball , trading cards etc?? My friend, the mother said What is all this junk? We were in shock but late at arriving so there was nothing that I could do to have them removed. The sports displays might've been appropriate for a child, even a young teen. But not for a 30yr old. There was another display in the lobby, with basketball keychains- great if it were a 8yr olds birthday. It looked really tacky for a man's funeral. We were never asked if this was something that we needed because the answer would have been NO!! It looked tacky and out of place. The following day The funeral home called to follow up. And I told them my dismay - they apologized. But it's not something that you can undo. I did thank them for all their kindness and making the event easy, when it was such a terrible situation and untimely death.

No one speaks English or speaks it well enough to communicate and we are STRESSED. My wife has been…read moretrying since Monday to get her Uncle, who passed away in his home in Williamsburg VA, and be buried in his pre-paid plot next to his sister in Fort Lauderdale. He passed away Monday and since then its been a nightmare. Even the funeral home here in Williamsburg got no where with them saying they were 100% unprofessional.

unfortunately, we had to bury my dad two weeks ago. It's never a pl or a nice thing to do. death is…read moreso final it is very comforting when you have people like Mercedes and Diane at the Fred Hunter funeral home in Davie, that what is such a painful experience and turn it into something of peace went above and beyond the call of duty to make sure this was a peaceful and less stressful situation I would recommend if you're ever in need although it's really not a pleasant situation to be in but if you need someone to hold your hand dry your tears, comfort you in the time of your loss please go to the hunters and Davie ask for Diane and Mercedes they will be your lights in the time of your darkness From the Engel family

I'm giving it two stars instead of one, because the first time we were here for the funeral of my…read morefamily member all seemed to go very well. However, when returning for the unveiling, it all went downhill. I'm talking about one man in the office and one man of the grounds crew driving the golf cart. When we arrived, it was raining, I went inside to make sure that our previously made arrangements with Courtney were being followed. A tent and chairs were requested. The chairs were there completely filled with water, like tiny swimming pools. The tent was nowhere to be seen. I asked the man in the office if we could please have our tent because it was raining, he replied "there is an overhang, unless the rain is driving sideways you will be fine." I did tell him the name of the person we were here for, and he should have known that there is no overhang where we were sitting. Therefore, we would not be protected. We went outside to make sure that what I had said was true. Lo and behold, there is no overhang. There is one on the side of the mausoleums, not where we were. In any case, a man comes by, a supervisor I assume, driving a golf cart with crew members walking along with him. I went over and said, "excuse me, sir, do you have any towels we might use to wipe off the chairs?" He looked at me blankly and replied "we don't have any towels." He then proceeded to throw a dirty, small yellow rag at me. As you can imagine, at an unveiling, for my family member, I was not in the mood. I walked quietly to the seats to wipe them off, where I discovered the mini swimming pools. There was a kindly looking crewmember near me, I asked him if he had any towels for me. He very nicely took the rag from my hand, produced his own as well, and proceeded to wipe all the chairs off. At least there's one crewmember that looks kindly upon people in their sadness. These may seem to be small or petty indiscretions by the staff. The inconsiderate office manager, the rude crew supervisor, the incompetent person who handled the unveiling reservation. I can assure you if you were burying a family member you would not be in the mood for this nonsense either.

The customer service at Beth David was excellent and the grounds were nicely maintained and…read morespacious. Marilyn met us promptly in her office at the scheduled time and explained everything regarding the cremation in detail. She was extremely patient with us concerning the plaque for the front of the niche where the ashes are laid to final rest. The brief ceremony was flawless and well organized.

The communication we had was very very poor to none. We felt like fish out of water and no…read moreguidance was offered. Maybe it was because our loved one was a "prepaid" service. We're not sure but our funeral director was not helpful at all. We were not offered an opportunity to make an online obituary. I had to call and request one. The family had to ask all the questions, i.e., microphone, lectern, music. Losing a loved one is already so emotionally draining and not knowing what to do added so much stress to the whole family. I don't know if there is such a thing but is there a checklist or questionnaire they could have provided to help the family make decisions on things they didn't know they needed or may have wanted. A help in timeline would have also been great but nothing was provided. All in all, I believe our loved one was laid to rest. The facility was beautiful.

We are deeply grateful to the staff at this funeral home for their compassion, professionalism, and…read morecare during one of the most difficult times in our lives. They treated our family and our loved one with dignity and respect, and guided us through every step with patience and kindness. Their support brought us comfort when we needed it most, and we truly appreciate everything they did. Simone & George Thank you Murlin Brown Family

In April, my husband suddenly died. He worked that day, was hanging out at home with me at night -…read moredidn't complain of any physical discomfort - but just died. The police - who were nothing short of wonderful: empathetic, respectful, caring, considerate and professional - asked if I had a funeral home to call. Are you kidding? Up until a short while ago my furthest thought was, who's our funeral home? We're not old people. Someone mentioned TM Ralph (paramedic? police?) and I recalled that every year we go to a city picnic to benefit the volunteer firefighters. And every year TM Ralph sponsors the event printing, etc. I know them. I like them. Sure, I want to use TM Ralph. And that reflexive decision turned out to be one of the best things ever. Even when the guys took Michael's body, they stopped - both when they arrived and left - to announce their condolances. I was in complete shock but still was touched by the genuineness of how one of the guys said it. He really meant it. He looked me directly in the eye. It would have been easier to get the body and leave but he didn't. I was very impressed. The next day, with Mom in tow, I met with Patty and made arrangements. Michael didn't want a funeral or memorial - he just wanted to be cremated and scattered in the water. Patty and Cathy Ralph are some of the proud children of TM Ralph's founders. They are each special because they deftly touch the most vulnerable. When people feel that the floor beneath them has given way, when walking seems impossible without a platform, the sisters are both caring. I never expected to be a widow. Especially at this age. I didn't know what I was doing and Patty went through a whole packet of info with me (giving it to me to take once my brain kicked back in). Because of her I knew to go to the Social Security Administration to solicit a one time $255 death benefit. Patty even provided suggestions about boat rentals for ash scatterings. Because of Cathy, I was able to lift pain from my heart with her help to sort through it. She kept me abreast of the status of the death certificate. They were wonderful. And so was Sam. He kept me aware of the ash cannister delivery ( I selected one they had to order). I enjoyed our heartfelt discussion about life and death. Within 3 days of Michael's death, one of his brothers was diagnosed with cancer that needed immediate surgery. The entire family was coming to FL. The trip was cancelled until everyone is healthy to unite. So TM Ralph worked with me to send special smaller ash canisters to the family so they could scatter Michael from the Puget to Jersey Shore. (Yes, I actually asked them if they could put Michael in a bucket - like chicken - a leg and wing here, etc. and to my shock they say they do that.) Every living thing dies. It doesn't matter what kills the living things. If one thing doesn't another will. Why Michael's heart gave out now I don't know. His health had been improving for a long time. It was just his time. I keep telling myself. But when people die, especially the most important people in our lives, we need to know where to turn. I can tell you from experience that TM Ralph will help carry the burden and lighten your load.

The outside is nit very inviting, needs pressure cleaning bec when I walked up if feels like theirs…read moreno pride or respect coming up to say goodbye to a family member. Then the inside has a smell theirs airwik or any air freshener you can put around the entire place so it doesn't smell like dead people like my mom said when we went to see it for her. The place needs some up grading just saying.

In a time immense sorrow, Kathy was caring and competent. She helped me through the entire process,…read moreand I am very thankful. No wonder this funeral home is the oldest funeral home in South Florida. They care. They do it right, and also at a reasonable price. They do not try and upsell you.

Extremely weird to take fingerprints of a deceased one without asking permission first.read more

This cremation service is wonderful. Jack is compassionate and very thorough. I have used Brooks…read morein the past and will continue to recommend this wonderful service. Pricing is the best, but more importantly the professionalism and honesty go beyond.

My experience with the the owner of this company, Jack was anything but professional. After…read morespeaking with Jack, he requested that I go to his site and complete the forms. Upon completing the forms, digitally with digital signature , as the forms instructed. Upon emailing the completed forms, Jack called me to tell me "you need to do better" and argued with me on the digital signature provided, again as the form instructed. I was then instructed that the forms needed to be filled out in pen and ink, scanned and emailed. I was also instructed that the Broward Country release form needed to be sent to the address at the bottom of that from. Again, I complied with Jack's request. Jack then called me to yell at me for sending the form to Broward when my father was not yet deceased, which he already knew from our previous conversations. He then proceeded to accuse me of lying that I told him that my father was here and then there, deceased and then not deceased. The best party of my experince with this company and man came when he said they would refuse their serices to me and my family./ Beware as this man and the organization, he gets confused easily and then attempts to berate belittle and blame you when you follow his instructions.

Sunshine Cremation made everything easy when my husband passed away in a tragic accident while in…read moreFlorida for a vacation. Communication was excellent and they handled everything quickly. They allowed me to make arrangements for friends to pick up my husband's remains to bring back to me in Ohio. I highly recommend their services.

I have to say that sunshine did such a great job to help myself and my husband when his mother…read morepassed away at 3:00 am on memorial Day. They took care of everything and was extremely helpful. Nobody ever wants to be in this situation but this business is exactly what you're looking for. I would highly recommend Sunshine cremation if you could make any arrangements in advance or even if you needed last minute like we did.

Affordable until you add services, then it's not. They are a…read morecheap funeral for those who don't want to spend more or can't. Had to pay extra, for hair and makeup for my loved one and I couldn't recognize them. Paid an extra $250, I complained and they didn't offer a refund They said the earrings I gave them were broken they never used them. When I dropped them off they were fine, they said they would look into it. Go anywhere else, this place is a nightmare.

From start to finish Dave and his team made the Very…read moredifficult process of planning a service, a peaceful and smooth process. They demonstrated lots of care, kindness, empathy and patience. They care about you and your family and showed a lot of kindness compared to other places. The timeline they offered for cremation was quick compared to many other places. We are so happy that we chose them for my sweet nephew Nikolas's cremation and memorial service. This is a very professional place with a great set of people there for you during a difficult time. We are forever grateful to Boyd/Panciera Hollywood! God bless!

I was alone and dealing with my uncle's eminent passing when I walked into Falowski Kalis McIntee…read moreFuneral home. Chris greeted me at the door and little did I know he would become the saving grace during a hard and emotional time. Chris helped not only with making the arrangments, and subsequent service, he treated me kindly and professionally. I am sincerely grateful to all at Falowski's for assisting me in saying goodby to my uncle in such a respectful and gentle way.

david and Chris are very awesome people they helped me when I broke down at the location and gave…read moreme and jump and help with gas and lil snacks for my kiddos they are most kind hearted people I ever met deserve 10 starts because that's how awesome they were