This place was awful. I called them based on the below 5-star review by Lian E. We bought a Queen…read moreSerta mattress and boxspring to replace an old set. Our stairwell is tight, but the original boxspring made it up and down by a hair. We weren't so lucky with the new boxspring. We returned it, but found that our vendor only sold the split boxsprings online and it would take up to 4 weeks to deliver. We decided to look elsewhere for our Queen Split Boxspring. Enter Yelp.com and Lian's glowing review. I called the store and spoke with a woman who seemed very nice. She assured me they had the split queens, but they were currently out of stock. This was Saturday during Columbus day weekend. A new delivery would be made on Monday or Tuesday. They were running a sale, so they would be $149.99 and delivery to Brighton would be $20. Sounded like a deal! We called around and that was the best price in the area, so we decided that we could wait a few days for the product. I asked if we could pay for it then, to reserve it, but the woman explained they can't take over-the-phone payments. She said I could come in the next day and pay in person to reserve the set. My boyfriend and I made the trip out to Roxbury the next day. The store was a disgusting mess. There was a woman there, with two kids hanging out in the dirt of the store. There was literally crap everywhere, and nothing seemed organized or orderly. Still, we thought, as long as we get what we need, we don't care what the store looks like. The woman there was thoroughly confused with what we explained. A. She said we couldn't pay in advance and that they don't take reservations. B. She said we could just pay upon delivery (then why were we instructed to drive all the way to Roxbury?). And C. She said delivery was never $20 to Brighton - it would be $35. We said fine, we'd like to pick up the items instead of having it delivered, and were told we would get a call the next day or Tuesday when the delivery arrived. Monday passed with no call, which we sort of expected, since it was a holiday. Then Tuesday evening rolled around and we hadn't heard anything. So we called them. The truck never came and they expected it on Wednesday. Crap. At this point we figured we were in too deep and should just wait the extra day. Wednesday rolled around and no phone call. So again, we call them. Apparently because of the Columbus Day holiday, their vendor was closed all week and they wouldn't get a delivery until Friday. Now they've strung us a long for almost a week, but we are super busy on Wednesday and Thursday and don't have time to look elsewhere. So after some complaining about the run-around we'd received, the woman tells me they'll deliver it for the original delivery fee of $20 and we'll get it on Friday. She takes my address and guarantees we'll get it in two days. Well, a few minutes later she calls me back to tell me my total so I can be prepared to pay the delivery person. And then she drops the bomb - it'll be COD. What? I wanted to pay by credit card, which is why I made the trek to the store on Sunday to pay. Then I was turned away. Now they tell me unless I make an extra trip back to that hellhole they call a store that I'll have to pay by cash. I explain this to her, and she says she'll talk to a manager and get back to me. Lo and Behold, Friday rolls around and no one calls us. I call them just to see if a delivery has finally been made and the person who answers says she doesn't know - she'll check and call me back within a half hour. It's been 3 days and I still haven't received a phone call. We called up the Boston Bed Company Friday night and arranged to pick up a set of Split Queen Boxsprings the next day. They were $50 more, but hey - at least we got them, and the people were nice, and they actually called me back when they said they would. You really can't put a price on customer service.

I bougt a split queen box spring from them and the transaction took all of 10 minutes! Great fast…read moreservice. Flexible business hours ( I picked my box spring up after 7pm on a SUNDAY!) No, not the most fancy store layout, but the sales lady was very helpful on the phone and in the store. She was very accomodating and even strapped the box spring to my car for me! Standard $20 delivery fee if needed and good price @ $149.99+ tax. I have already referred another person to them and will continue too. Store just needs a bit of tidying up!

Great home accessories…read more Terrible unfriendly staff. The dynamic here never changes. "Hello, thanks for coming in - let us know if we can help!" is not a big burden for your staff is it?? Or maybe "did you have any questions?" The 3rd time I loop past you busy ignoring me. Friendly and helpful might get you a sale. Icy and cold lost you one today.

Lekker Home provides an unmatched shopping experience, from friendly employees to a wide variety of…read morebeautifully made furniture. We ordered a Montana shelving unit, and while the lead time was a little long, it was definitely worth the wait. The delivery team did a great job and the shelf looks great in our living room. During my most recent visit to Lekker, I came in to test out some sectionals and Natalie was helpful in providing the fabric samples we were interested in.

We had a really disappointing experience working with Jill and Sam on the interior design or our…read morehouse. The mark up/charge versus cost of furniture was really high. They spent a lot of the budget on fixtures and then all of the furniture/rugs is all bland grey. I would highly suggest looking at other options.

Friendly staff, a nicely curated selection of homegoods and gifts, perfect for a nice hostess or…read morehost gift, birthday or the holidays. Pricey but mostly not out of line with what other vendors are charging. There's a lot to like here in the unique and classic-but-quirky combination of items.

Bought a comfy white 7' by 12' rug here a few days ago and have been enjoying it since! Patrick was…read moreknowledgeable and patient as I decided on a material and size. He gave me a three-day estimate (which was already a rushed job) and ended up having the rug finished the next day. They also custom cut rug pads for extra cushion. Would highly recommend this place for simple, high quality, no-frills shopping and service. NB: this place is in Medford now, not Cambridge. Google for address.

Amazing customer service and selection. The installation was also top notch. We needed to carpet…read morethe staircase to our third floor walk-up in Southie which seemed to be built without a level a with no regard for the laws of physics. Pat helped us pick out the perfect pattern and the (extremely professional) installers worked some kind of magic. Stairs look amazing. Always great to find a locally owned family business you can trust.

My husband and I bought a beautiful furniture many years ago maybe eight years ago I still have the…read morecouch and the two chairs they're beautiful and they are very comfortable, but their products are very high-end and expensive

This store has some really nice, top end furniture but nice furniture doesn't equate to nice staff…read more When you're expecting people to drop a lot of money in your store maybe show some respect. I will try to find the same furniture elsewhere or find different furniture.

They don't sell Acai and are not owned by Ali Landry. So why are they called Landry & Acai? False…read moreadvertising. This is a pretty spectacular carpet store located in Boston, and while it's not cheap, they have some amazing products here. We aren't even in the market for carpets, but because my family is Persian, I'll often will stop in and see what someone has on sale. Barbie is not too familiar with Persian stuff so I wanted to show her some of the more fancy types of things that you can get. She was pretty impressed, but not enough to part with enough of our money to get one (which she pretty much controls and I like it that way, I mean look at her). What's more - these are good people, and all things considered, this is probably where I would buy carpets in Boston if needed.

My stair runner looks beautiful. The edges are perfectly bound with a carpet trim in a perfectly…read morematching color. The staff helped me select this type of runner because of the issue of my dog and I wanted a stripe pattern to coordinate with my wall color. The installers mapped the stairs on site to make sure everything was perfect before slicing the runner at the shop. They came back with all the separate pieces to install exactly in each tread. The quality of my new carpet and the workmanship in installation from Landry & Arcari has added value to my house.

Amir spent countless hours educating my wife and me about fine Persian rugs. He toured our house,…read morelistened to our vision, and asked great questions. He came back with a perfectly curated selection of Persian rug options and provided his overview and assessment of each rug selection and related the rug selection to our house, vision, and needs. His selections fit the discussed budget, timelines, and our needs flawlessly! My wife and I highly recommend Amir!

Dear Amir, Thank you…read moreso much for all the help you and your team gave us in designing the rugs for our new home. It was an exciting process and amazing that we were able to do it all by email. I finished the ordering process with tremendous faith in the designs. When the rugs themselves arrived, they were even more beautiful than I had expected. The quality and workmanship is tremendous and they were faithful to the designs and much more fantastic that I could have hoped. They completely make the house and I am delighted with them. I would highly recommend anyone work with you. You were helpful, very honest and easy to work with and designed me rugs I could never even have dreamed of. Please tell your clients to give you a chance, they will end of with a work of art that they will be so happy with. Yours, LG

This place feels more like a scam operation. We placed an order and paid in full in August. The…read moreowner came back more than 2 months later and said that the manufacturer passed on a 20% price increase that I would have to pay or they would refund my money. The sales people felt badly about the situation, but the owner would not consider absorbing any of the increase as "he was already losing money on it". I contacted the manufacturer who said that was not the case and referred me to another store out of state. That store charged me the same price I had originally paid.

As a former resident of Cambridge, used to l live around the corner from their showroom on Mass Ave…read more(in what we used to call, the furniture ghetto). Although there was stiff competition from many competing retailers: Crate & Barrel (former Design Research space), Heartwood, Bowl and Board, The Home Design Store, Dynasty Furniture, later BoConcept, etc., (no DWR at that time), City Schemes consistently had the most practical, stylish, and accessible selections. Over the years, I had bought a desk, dining table, bed, and night tables, and was always fully satisfied with all aspects of the purchase. I've since moved to Brookline. The Italian Stefano Cavazzana platform bed I bought in 2008, somehow the metal frame warped, due probably to excess or uneven weight/stress. At first I despaired to be able to replace it, since I love the bed, so before doing any kind of internet search I contacted the Sales Dept at City Schemes...long story short about 2 months later and for $250 delivered and tipped, I have an exact replacement frame!! The store keeps immaculate records of all sales, I did have my original receipt as well, but in my mind it was a long shot this was ever going to work out, and that it did so, and so perfectly, is a commendation to this store and the way they stand behind their products. I would have HATED to through the hassle of needing a new bed, or searching for hours and hours to find the correct replacement platform if I even could have?? Thank you Joanne and everyone involved. Happy Xmas!