I have been dealing with a no heat situation for a few months now. Notified them about it several…read moretimes. Even got code enforcement involved , they still haven't fixed the issue. Vendor comes and does nothing but walk around acting like he is really doing something. If that was the case I would have had heat by now. Don't deal with this company . For your own good and sanity . Horrible experience , they don't value their customers at all. They don't respond to calls or txt or emails. Landlord is just as bad as the company. Can't forget this part they actually knew about the problem . Prior to me moving in. I didn't find out until after moving in. They called and asked me was I having problems with the heat. At the time it was just starting to get cold . So I wasn't aware at first . So they knew and didn't fix it before hand and still are dragging it out . While its temps down to the 20s at night and getting colder. I will not be renewing this lease. Big mistake dealing with this company.

These clowns called me from a rental in 2019. It's midway 2024. Claiming I have an over due…read morebalance. Astronomical fees for cleaning. I have the pictures of how I left the house. Yard work, they didn't check the house for weeks. Yea the grass is long but I was gone and done with the property by the time they checked. 48$ for blinds I put in! It's a good thing I still have all the pictures. Complete fabrications to try and rob people. Straight criminals. I just hope it goes to collections and effects my credit score so I can sue for damages. Got pics and witnesses still. (Including the name of the professional cleaning service who also took pictures). DO NOT USE THEM! Run!

I have had to edit my review due to Bickerstaff Parham's unethical issues dealing with my privacy…read more I discovered that my house which I now own had videos of when one of their representatives was attempting to sell the house before me. After purchasing it, the house video detailing my house interior is still up. I reached out to the agent who has ignored me since last year. I have reached out to Bickerstaff Parham who has annotated they have seen my request but have also ignored me.

Literally always have problems at the duplex I stay. I'm always at work I'm hardly home but when…read moreI'm home there's something always going on with this house. All the way from the drainage from the pipes in the sinks in the front yard pipes to electrical issues. More I look around Many things get fixed with duct tape and quick coverups it looks like Had to pay more than 300$ for a water pipe that broke in my front yard out of my own pocket!! It busted When I was gone for leave(vacation).

This is an establishment that is well versed in the field of real estate. They genuinely care about…read moretheir clients. I would definitely recommend them for all you property management needs.

Robert and Radiah Mallard are charlatans! In 2017, they represented my elderly mother and…read moremismanaged our family property in Seale, Alabama. For example, PMI screened one tenant, had that screened tenant sign and enter into a lease, then allowed another tenant to occupy the property. That tenant was never screened or on an official lease. This illegal tenant, who was essentially squatting, paid one month of rent and neglected to pay for another 7 months; she was eventually served an eviction notice. During this stressful process, Robert and Radiah did not answer or return calls to address the matter, nor did they attempt to evict the squatting tenant. We contacted PMI's corporate headquarters and they were also unable to reach the regional office in Columbus. After much frustration, my 70 year old mother terminated the contract, with this sham of a property management company, and resorted to evicting the tenant utilizing her resources. Upon legal retrieval of the house, she soon discovered that the illegal tenant had completely destroyed the property and it took a professional cleaning company to restore the house back into a habitable condition. Said tenant owned five pit bull terriers and allowed them to defecate throughout the house. In addition, the house was infested with fleas. I would never recommend this company under any possible circumstance. It was extremely disheartening to watch my mother suffer through such anxiety. Furthermore, in my opinion, both Robert and Radiah engaged in senior citizen abuse and their property management company rests upon fraudulent business practices. Enter into a contract with them at your own risk.

Here's the proof. I can provide bank statements showing rent was never late, but Yelp limits post…read morelength. Check the other reviews--I'm not the only one who had issues with this slumlord. Tenants and buyers beware. I forgot I also went almost six months without access to the back door due to a rotting deck he inspected and promised to fix, telling me not to use it. He was fully aware of all arrangements, and I worked around his schedule for what was supposed to be a smooth transition--but it wasn't.

Sandi Haskin is the kind of Realtor every lender hopes to work with--knowledgeable, dependable, and…read morealways putting her clients first. Her years of experience show in every transaction. She communicates clearly, acts quickly, and truly cares about the people she serves. If you're buying or selling a home, you'll be in excellent hands with Sandi!

One of the best real estate companies in the nation run by two very smart entrepreneurs using…read morecutting edge real estate tactics to give their customers the best service.

If I could give them less, I would. My husband and I were looking at one of their rental…read moreproperties. We're both well qualified with credit score and income however, they were unwilling to work with us on a time that would be convenient for us to view the property. My husband and I both work outside of Columbus and neither of us are available before 5:30 pm. We asked to meet on a Saturday and were met with complete resistance. We will not even consider any home listed for rent with this company. What a shame.

I want to say thank you to the staff for assisting me and my family. They went above and beyond to…read moreaccomodate us even after hours.

I am a current renter and I highly recommend avoiding this management company!…read more My air conditioner went out on a Friday morning in 90 degree weather. I notified the management company immediately (early morning) and minutes before office closing, I was informed by the cooling company that they cannot come out for repair until Monday due to the management company's refusal to pay for what they consider "emergency repair". Well, I consider going the entire weekend without air an emergency! I contacted the management office and spoke with Claire who lacks any basic customer service skills. She began by telling me this is "standard procedure". Not once did she apologize for the inconvenience or offer any accommodations. After my initial shock of her tone and response, I shared that I expected a higher level of service. She then proceeded to yell and ask what did I mean. When I'm paying nearly 2,000 in rent, I told her at the bare minimum I expected an apology for the inconvenience. She continued with her apathetic response and still never offered an apology. Please see the other reviews and DO NOT DO BUSINESS WITH THIS COMPANY!

I recently used this company to assist in purchase of a home. They were highly motivated,…read moreprofessional, and insured all my needs were met. They went above and beyond.

These people are without a doubt the best in town. I've purchased 4 homes when I lived in…read moreCalifornia and I relocated here to beautiful Columbus GA, I have a VA loan and they were able to close on my home in 4 weeks. Cathy Hodge and her team are very professional, proficient and knowledgeable-especially on the VA loan. I highly recommend them

Highly recommend! Clare sold two houses for us (which both…read moresold in less than two weeks) and found our "dream home." What differentiates Clare from other realtors is that she is a true caring person that will not just sell you a house to sell a house. Clare will take the time to understand what you are looking for and go out of her way to find it. If you are selling a home, Clare will use her experience and help you get your house to where it needs on the market to sell fast. Clare will help you get to your right situation whether it is selling or buying a house!

I have been using Rachel Sheffield for over 3 years now. I make more money paying her than I was…read moredoing it myself. She keeps a constant list of loyal contractors for any occasion. I have few vacancies and when I do she often fills it without any loss of rent. If your not happy with a current manager or looking to sit back and relax give Rachel a call. I wish I would have found her years ago. Wes 706-442-6683

I have been extremely disappointed and frustrated with Sheffield Property Management during my…read moretenancy at 67 McLendon Rd, Unit B in Fort Mitchell, AL. From the very beginning, the house was unsatisfactory when we first showed up, issues with the property's condition made the move-in process stressful and required immediate attention that wasn't properly addressed. This was compounded by an ongoing dispute over unauthorized rent charges. They recently sent a text instructing me to pay the property owner/landlord directly instead of through their normal system. This came after unauthorized charges appeared, which I am now disputing. As an active-duty service member, I'm consulting with JAG at Fort Benning regarding SCRA protections and proper resolution, and I've had to take steps to stop any further improper bank processing. Communication has been inconsistent and unhelpful, leaving me feeling like they're more focused on collecting money than properly managing the property or supporting tenants. This experience has added unnecessary stress to an already busy life with work, family, and studies. I strongly recommend potential tenants do thorough research, inspect properties carefully before signing, and document everything. If you're military, be extra cautious about lease terms, property condition, and payment instructions. -- James Saul