This was the best massage I've had in recent history (I've had a massage every month for the last…read morefew years). Caitlin had great technique. An excellent blend of calming, long strokes, and firm pressure. Her technique was very interconnected and flowed over my skin. I'd highly recommend it! I booked a 90 minute Sports Therapy massage with Caitlin while waiting for a friend that was hiking at Lake Louise. You don't need to be a hotel guest to book the spa.

My son & I chose the Post Hotel & Spa because of the location and reviews I'd read. I loved this…read morehotel because it didn't feel like a hotel, more like a cabin. There were several nice amenities, such as a fresh whole fruit basket in our room upon arrival, tea in the lobby in afternoons (however, we didn't partake), nice breakfast treat left in our room each night, coffee in the room and in the hallway if you preferred fresh coffee and creamer. Our room was a nice size with 2 double beds and 2 comfortable chairs and small table. The location was wonderful as we rented a car & drove all around the area. What a gorgeous area! OMG! I have never seen so much beauty within a short drive. I took so many photos. It snowed the 2nd night we were there and made the mountains extra beautiful. The service at the hotel was great - doorman, registration desk & a staff member even helped us scrape ice off our windshield in the morning when it was 14 degrees (F) out. We're from California, US, so didn't know how to do it! LOL! I have recommended the Post Hotel to several friends and we're considering returning in the Spring. Loved it here!

I haven't changed my review for the Fairmont. But I am writing this update as a warning to anyone…read morewho purchases flavorite latés from here. When I came in the Summer of 2025, I noticed they use the 1883 Lavender syrup from France. Sounds fancy right? But it actually doesn't use any actual lavender syrup; the flavor is all artificial. It also contains Red 40 which has already been known to be a mutagen for 20+ years BEFORE, before RFK. My syrup had developed a microbial (bacterial most likely) biofilm and growths within the syrup. My syrup still has 6 months before the expiration date. If the syrup is being used quickly, then maybe it isn't a problem, but I don't think lavender is a super popular flavor. So if you're at the Fairmont, check the bottles of syrup flavorings before you order, especially if it is the 1883 brand. Also, if you're staying at the Fairmont Hotel...why don't they just make lavender simple syrup in the kitchen? You mean to tell me this fancy hotel can't afford to make simple syrup? It tastes better too.

I came here for their afternoon tea on Christmas Eve. It was amazing! Lake Louise was completely…read morefrozen but no ice skating rink unfortunately. Apparently it's been snowing heavily and due to the heavy snowfall, the hotel could not put up the rink until it would stop snowing. Lots of people were hanging out on the lake. The hotel had ice sculptures and an ice bar. I saw a few horse drawn carriages as well. They had a well lit tunnel. Their lobby was decorated with Christmas trees and garlands. For the afternoon tea, I got the Egyptian chamomile tea. It had sweet elements to it and was considered a flavored tea. I did try it with sugar and milk. Although it didn't taste bad, I prefer to have my tea without anything. The tea itself was good enough for me. In addition to the tea, my meal came with a glass of prosecco. For the food, I got their basic menu which comes with 4 varieties of cake, 2 pastries, 3 sandwiches, a croissant and deviled egg. They offer different foods as well depending on your dietary needs. They have seafood, vegetarian, kids menu and I believe gluten free as well. Wait staff were very friendly and accommodating. My waiter was so kind and helpful. My view from my table was beautiful. I plan on coming back again.

On a bus tour, and stopped in for the restroom and some beverages. Plenty of the typical snacks,…read morebeverages and souvenirs.

The Crossing Resort, or what I believe is more commonly known as the Saskatchewan River Crossing,…read moreis the unofficial/official midway point of glorious Icefields Parkway connecting Banff and Jasper. It's a good area for a rest stop as in-between the drive, there's nothing but the remote great outdoors. At first, I was impressed upon arriving. The resort is not just a lodge, but serves as a gas station, gift shop, dining room and cafeteria. There's even a grocery store as well and a section for camping supplies. All this is offered among a terrific setting surrounded by the snowcapped mountains of the Canadian Rockies. I'm sure everyone's #1 complaint are the prices. I hate for money to be an issue especially when on vacation and enjoying life, but prices for everything was understandably increased. First off...gasoline. I guess if you're not desperate for fuel, definitely wait until arriving in Jasper or Lake Louise. I filled my tank ahead of time in Lake Louise so that was reassuring. The souvenirs at the gift shop were cool. But along the way in Banff and Lake Louise there were frequent chances to stock up on the usual knickknacks, so I resisted the urge to buy souvenirs. At the counter inside the gift shop there was a popcorn machine sending an intoxicating buttery smell throughout the store. I had to buy a bag and when I was told $12, I sort of did a doubletake reaction as if I were at the movies, lol. Beside the gift shop was a coffee, tea and hot chocolate station. The instructions were to purchase a cup from the checkout counter and then you had access to unlimited drinks for your visit. It was comforting having a hot drink for a chilly and overcast day. I indulged on that unlimited policy and gulped down 3 servings of hot chocolate, lol. I took my popcorn and hot chocolate and sat down inside the cafeteria. The cafeteria was deserted. And I didn't even look at what they were serving for lunch. I did notice some people walk through the cafeteria to get to the dining room for what's probably better food options. Unfortunately, there was no cell phone reception. I couldn't access Wi-Fi either and when I asked an employee about a possible Wi-Fi password, they gave me the thumbs down. Also, I considered charging my phone at the cafeteria but couldn't locate any electrical outlets beside the wall. In the end, I stepped outside to admire the views for a few moments before continuing on to Jasper. Overall, it was nice stopping here at The Crossing to take a break from the action and all the driving. I'd just maybe suggest waiting for better purchasing opportunities wherever your travels may take you along Icefields Parkway.

Lianne in customer service was great. I made a mistake when booking my tickets. She took the extra…read moreeffort to work out a solution. I'm really happy with the outcome. Her approach showed that Moraine Lake Bus Company values customer service. Some companies that provide services primarily to tourists can sometimes implement policies to maximize profit at the expense of customer satisfaction. I'm happy that Moraine Lake Bus Company took a more long term, customer relationship oriented approach. My interaction with them was a very positive experience.

We had a great trip to and from Moraine Lake for some amazing hiking! Bus was prompt and clean…read more Music was nice. This review is dedicated to Max! All we can say is Oh Baby and Lets go Lions! Thanks for a safe trip!

Arrived to Calgary around 6pm with plans to rent a car and drive to Banff but plans changed due to…read morethe weather. I do not have experience driving in snow and it was announced the roads were bad. I spotted a booth for Banff airport and was quickly able to book transport from the airport to the hotel in Banff.. Steve was our driver. He was lovely. He provided information regarding sites in the area. The bus/van was clean and comfortable. I definitely recommend.

It was our first time in Banff and we decided not to drive around. Banff Airporter provided a…read morehassle-free, point-to-point transportation from Calgary Airport to our Banff accommodation and back. The instructions were transparent and the drivers were friendly, helpful, and on time. The bus and sprinter shuttles were clean and comfortable. This will be our go-to transportation provider from Calgary to Banff.

I have never been more appalled at the lack of communication. The information that was clearly…read morecommunicated and received from Brad turned out to be incorrect and unreliable, which left me and 10 other girls total stranded. When trying to figure out how to get home, whoever else it was that I spoke to could not have cared less. I would not book with them if you wanted reliable transportation. And if you speak to Brad when you are trying to book, don't count on anything he says.

The worst company ever. Took money from my girlfriend for a prepaid return trip (how convenient)…read moreacting like the friendly old Grandfather. Ned was his name and I hope everyone reads this before using them. She went horseback riding and when finished there was no sign of "4 Aces Taxi". She had to call another company and luckily the girl at the stable was able to open the office to call another company. Karma is a bitch and thank god for internet reviews to expose companies looking to exploit tourist with BS stories. Called them to resolve and they kept hanging up. It's not over. You will be hearing from my attorney.

I was told by the owner Dave it wasn't unprofessional for the dispatch to ignore calls. Apparently…read moreI was just one of 21 missed calls, I understand being busy but the professional thing to do is answer the phone and let your customers know the wait times are extremely long instead of ignoring them or more specifically sending them to voice-mail.

CHRIS!!! CHRIS!! What a great driver. Super nice and so friendly…read more He was my taxi driver and he was so nice. He also had the cleanest van I've ever seen. So glad how fast he was to come get us. I never have a bad experience with three sisters taxi! It's always great!

We were blessed to have Bret M. be our cab driver. Luckily wifey is anal about being on time. She…read morecalled Brett 1 minute after he was late in picking us up. Turns out he had us scheduled for the following day so she said come now! Bc we needed him to take us to the airport & he was our ONLY option bc of our current situation. Brett also is a yoga instructor & vegan. He was a fabulous conversationalist for the entire time he got us to the Calgary airport from Kananaskis hotel which took him an hour & ten minutes. Yes he was on it!!! Thank you Brett! We got back to California safely & appreciate you for picking us up in a split second but actually 42 minutes later. We still had time to spare thankfully since our flight wasn't international until the next day. In fact good thing wifey called him first as he got inundated with many calls after that to get people to the airport! Woohoo we lucked out! Thankful wifey has her female intuitiveness bc we would have been SOL.

Professional and efficient service. Driver was very helpful when we got stranded at Johnston Canyon…read moredue to a mechanical problem with our car.