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    Post Hotel & Spa

    4.2 (50 reviews)
    PriceyHotels

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    Fresh fruit basket
    Rhonda B.

    My son & I chose the Post Hotel & Spa because of the location and reviews I'd read. I loved this hotel because it didn't feel like a hotel, more like a cabin. There were several nice amenities, such as a fresh whole fruit basket in our room upon arrival, tea in the lobby in afternoons (however, we didn't partake), nice breakfast treat left in our room each night, coffee in the room and in the hallway if you preferred fresh coffee and creamer. Our room was a nice size with 2 double beds and 2 comfortable chairs and small table. The location was wonderful as we rented a car & drove all around the area. What a gorgeous area! OMG! I have never seen so much beauty within a short drive. I took so many photos. It snowed the 2nd night we were there and made the mountains extra beautiful. The service at the hotel was great - doorman, registration desk & a staff member even helped us scrape ice off our windshield in the morning when it was 14 degrees (F) out. We're from California, US, so didn't know how to do it! LOL! I have recommended the Post Hotel to several friends and we're considering returning in the Spring. Loved it here!

    Nina P.

    This hotel is super cute! The staff are very attentive. The hotel is close to Lake Louise. The bellman will take you to Lake Louise and pick you up! You just have to coordinate with them. This was a nice perk that we took advantage of. The pool and steam room is open for guests to use freely. This is another nice perk because some other hotels will make you pay a fee to use their spa amenities. The sheets and bedding are comfy. Con: This hotel has a nice cozy cabin feel, but it is very dated. This hotel needs a major renovation. The rooms are old school. The technology in the room is from 1990's, old light switch, old thermostat, old furnitures, still use a regular key to get in and out or rooms. Old school is fine, but there is a differences between old school and good quality/ nice design old school. They just need to revamp it because for the price, I would like to stay at a place that is more updated.

    View of the river from the footbridge
    Bev M.

    Our stay was beyond what we expected. Our room faced the river, and was comfortable with a gluten-free oat bar every day that we loved. But the service overall really elevated our experience. The dining room and pub are both amazing. The dining experience was a real pleasure, even sublime, especially as the staff was very careful about accommodating our dietary restrictions. We loved that we could walk the footbridge into the village without having to walk where there's traffic. Logistics were simplified for us by booking the hotel shuttle to Moraine Lake as well as borrowing bear spray. Sadly, our stay was too short to take advantage of the spa services so I can't speak to that. We'd love to return and have more time to try the spa.

    View from room.
    Eddy L.

    Very comfortable clean room. Nice toiletries and lots of towels . Easy walk to Lake Louise Village and a short drive to the lake. Outdoor parking near the front entrance. The dining room is excellent. Complimentary tea and coffee in the lobby.

    Beef Fondue (oil)
    Gerry F.

    After staying at the Post Hotel 3x...we can honestly say this is our favorite hotel anywhere (including all over the USA & Europe) - it is not surprising it is #17 in the World. We love the rooms (gotta stay in one with a fireplace) && The Stubli Fondue Restaurant (Pierre) , the Outpost Pub (Nick) && the Sir Norman Lounge...the main Dining Room is great for Breakfast, Lunch or Dinner (Jen). The Lounge is romantic & intimate - the Bartender, Cameron was fabulous &&& we enjoyed listening to the wonderful pianist, Michael...perfect combination for a wonderful day in this spectacular hotel.

    Whitehorn Cabin bathroom
    Robin G.

    There's few decent choices in Lake Louise for accommodations, and we decided to splurge on 2 nights at the Post Hotel and Spa at the end of July during our Canadian Rocky vacation. After booking our room well in advance (November 2017 for July 2018 stay), I decided to check back on the cabin situation after reading some reviews about them. There was one cabin left - the Whitehorn Cabin, and we switched. It's the smallest of all the cabins with just 210 sq ft of space, it was perfect for 2 travelers - albeit, our suitcases were a bit cramped but for 2 nights we didn't mind. The big benefit of staying in the cabins is that we sat directly on the Bow River and listened to the rushing water as we drifted to sleep each night. Each cabin comes with their own set of Adirondack chairs which we really enjoyed relaxing in each night with a glass of wine. The room itself has a queen bed and 2 chairs and a tv. The chairs and tv area, in my opinion, is unnecessary - we just used it as a luggage/clothing drop spot. The bed was super comfortable and the sheets were crisp, clean, and super soft! The bathroom, although TINY lacked zero amenities. The jade tiles and glass shower, plus amazing water pressure and fluffy towels, helped wash away all of the days dirt and grime from our hikes. The room even comes with a wood burning fireplace, which is probably amazing during the winter but we didn't find need for in July. The room doesn't have AC (which I think it true for a lot of places in Lake Louise), but the low was around 45-50 degrees Fahrenheit which felt amazing. We checked out the jacuzzi and pool area one afternoon in the spa area. There were towels available for us, and a work out room next door too. The hot tub was super comfortable and we had the whole pool room to ourself for the 45 mins we'd been there. A few of the reviews mentioned lack of privacy in the cabins - at dusk some of the hotel guests would walk along the river and explore the property. Nobody actually looked into our cabin (thank goodness), but still felt a bit close for comfort with our windows open. The Whitehorn cabin is right in front of the hotel on the main path if you're exploring the water, so it's to be expected. Everyday between 3-6 the hotel offers complimentary coffee and tea that you can take while relaxing in their chairs under an umbrella on the lawn. The staff is super friendly and helpful - and their coffee is pretty good, too! The hotel is walking distance to a little 'village' which is more of a strip mall, complete with a grocery store, liquor store, deli spot, souvenir shop, and bus stop. We had a car while we were here, and spent most of the days out exploring trails at Moraine Lake and Lake Louise - but evenings almost everything was super close. The Fairmont was less than a 10 minute drive as well.

    Tea time 2-5pm
    Christine L.

    First of all, these views are AMAZING!! I'm blown away by the first class service and beautiful scenery. I travel often and this is hands downt he best service I've ever received. The staff was just so helpful on all accounts and super friendly. Booking a spa for my mom was a breeze and they were able to make last minute changes as well. This is a 10 minute drive to lake louise and a 15 minute drive to lake moraine. All worth catching. Theres a 'mini' villiage area where you can get food, ice cream, drinks and souvys all walking distance from the hotel. There is also a bus stop outside the village that can take you to Banff, Yoho, etc. If I am ever looking for a retreat, this would be the place. Can't wait to go back.

    View from our table
    John C.

    Food ***** the Best Wine ***** Over the Top Service ***** Couldn't be better Ambiance ***** My picture says it all! The Post Hotel Restaurant most definitely ranks high on my top ten most favorite dining experiences.

    Bow river right behind private villas and rooms
    Jannet L.

    so nice to be far away from the insanity of banff - it was like disneyland there when we stopped by for lunch one afternoon. seriously it was crazy, parking insane and so many people everywhere!! also went to the fairmont, also disneyland-esque. insane numbers of people everywhere. so to get back to our hotel, was so nice. quiet, lovely, right next to the bow river. pay extra to get the "good" side, which has views of the river. would be nice to be able to afford those private villas, look like something out of a fairy tale. but our room had a garden lanai, looked out on the river, quiet. the rooms was big, bathroom good. yes a little older finishings but i think they are going for quaint. location close to freeway, close to samson mall where there is breakfast places and small market. pool, steam room really nice. open til 9pm, enjoy after dinner, looking out at sky, very clean and well kept. front desk staff so friendly and happy and helpful. spa - aestheticians really warm and friendly. the steam room, change room, waiting room lovely. got plenty of tea in french press, fresh fruit, relaxing fire and fountain. the two negatives were some of the staff - and this is unwelcome given the $400 per night price tag. the first were the bell men - handsome, nice to look at, first people you meet when pulling up to the hotel. so they should be trained to open the car doors, unload the luggage, ask if we are checking in, tell us self parking is available etc. not just stand there and watch us get of car looking around in confusion, unload our luggage ourselves and then ask, do we need help? the second staff member that didn't fit was the receptionist at the spa. very surly, unhelpful, when we couldn't find times for our treatments that coincided, seemed irritated and annoyed that we couldn't figure it out. seriously, we are paying $160 per treatment, we expect more. i don't think that they think they are better or too posh as some mentioned in other reviews. i think they are young and poorly trained. so the owners should really think about training these people who are the face of their institution - maybe they should take lessons from the front desk people or from the people who work at the dining room like mario and joshua. these people are the epitome of customer service and helped us to recover the enjoyment of our stay here. if not for those negatives, this woulda been a 5 star review.

    Andrea s.

    This hotel is a 10 star hotel. The rooms, the staff the surroundings are beyond magnificent. A Five minute drive to Lake Louise where you will visit The magnificent lake and château with 15,000 other tourists... although it's beautiful up there I might as well check into Disneyland! The Post Hotel is first class.

    Post Hotel & Spa scenes along with surrounding area.

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    2 months ago

    It claims it's a luxury hotel. Far from it. Accommodations fair. Dining poor. No a/c no tv. At least it was clean.

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    11 months ago

    Historic hotel. Afternoon tea is nice and relaxing. Hotel provided pick up services from lake Louise. We had a wonderful day.

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    5 years ago

    awful place to work, CRAZY managers, slip shifts that ruin the entire day. everyone there is miserable. the trees won't save you.

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    Page 1 of 2

    Review Highlights - Post Hotel & Spa

    The meal I had in the dining room my last night here was one of the top 5 meals I've ever had in my life.

    Mentioned in 10 reviews

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    Fairmont Château Lake Louise - Trout wow the hotel whiskey was the best I ever had made for the hotel. Food is so good

    Fairmont Château Lake Louise

    (326 reviews)

    $$$$

    our stay at fairmont chateau lake louise was nothing short of magical. our suite featured enormous…read morewindows lining the room, giving us a direct view of the breathtaking mountains and lake. waking up to that scenery every morning is a memory i'll never forget. the hotels location is truly unmatched. its only about a 3 minute walk to the lake itself, and there are plenty of comfortable seating areas throughout the hotel and on the outdoor patio to relax and take in the view the service and hospitality were exceptional from beginning to end. our room was spacious, spotless, and we were welcomed with a bottle of wine and snacks as we settled in. our suite vip concierge, alexandra, was incredibly warm, attentive, and professional. she helped us secure an amazing reservation at the lakeview lounge and arranged shuttle tickets to moraine lake we had dinner at the lakeview lounge, seated at the famous window table overlooking the lake. our waiter, will, provided friendly and attentive service, and our 3 course meal was beautifully presented and absolutely delicious. our stay also included breakfast at Louiza, which offered both an a la carte menu and a buffet with fresh fruit, pastries, meats, and other breakfast favorites one of my favorite little touches was the complimentary postcards available in the lobby. the hotel provides the postage stamp and a mailbox to send them from. we wrote messages to our loved ones on beautiful cards featuring lake louise and mailed them right from the hotel. what a thoughtful and cute keepsake to have! every detail of our stay was perfect, from the incredible hospitality to the unforgettable views. its certainly a splurge but delivers an experience that's truly hard to beat

    About 1 month prior to our trip, We made a reservation for 10 and at the time of booking we were…read moretold that we could split up our group so that we can get nice window seating. We got the first service for afternoon tea. At the time of the booking, they said it wasn't an issue. When we arrived, we were placed all the way to the back. When we asked about seating, they told us that they could not accommodate with no explanation as to the difference. Service was a bit slow in the sense we were told hot water would come as soon as we flip the lid but it didn't. The scones tasted stellar. The sandwiches were mid. There were more sweet desserts.

    The Crossing Resort - entrance

    The Crossing Resort

    (23 reviews)

    $$$

    On a bus tour, and stopped in for the restroom and some beverages. Plenty of the typical snacks,…read morebeverages and souvenirs.

    The Crossing Resort, or what I believe is more commonly known as the Saskatchewan River Crossing,…read moreis the unofficial/official midway point of glorious Icefields Parkway connecting Banff and Jasper. It's a good area for a rest stop as in-between the drive, there's nothing but the remote great outdoors. At first, I was impressed upon arriving. The resort is not just a lodge, but serves as a gas station, gift shop, dining room and cafeteria. There's even a grocery store as well and a section for camping supplies. All this is offered among a terrific setting surrounded by the snowcapped mountains of the Canadian Rockies. I'm sure everyone's #1 complaint are the prices. I hate for money to be an issue especially when on vacation and enjoying life, but prices for everything was understandably increased. First off...gasoline. I guess if you're not desperate for fuel, definitely wait until arriving in Jasper or Lake Louise. I filled my tank ahead of time in Lake Louise so that was reassuring. The souvenirs at the gift shop were cool. But along the way in Banff and Lake Louise there were frequent chances to stock up on the usual knickknacks, so I resisted the urge to buy souvenirs. At the counter inside the gift shop there was a popcorn machine sending an intoxicating buttery smell throughout the store. I had to buy a bag and when I was told $12, I sort of did a doubletake reaction as if I were at the movies, lol. Beside the gift shop was a coffee, tea and hot chocolate station. The instructions were to purchase a cup from the checkout counter and then you had access to unlimited drinks for your visit. It was comforting having a hot drink for a chilly and overcast day. I indulged on that unlimited policy and gulped down 3 servings of hot chocolate, lol. I took my popcorn and hot chocolate and sat down inside the cafeteria. The cafeteria was deserted. And I didn't even look at what they were serving for lunch. I did notice some people walk through the cafeteria to get to the dining room for what's probably better food options. Unfortunately, there was no cell phone reception. I couldn't access Wi-Fi either and when I asked an employee about a possible Wi-Fi password, they gave me the thumbs down. Also, I considered charging my phone at the cafeteria but couldn't locate any electrical outlets beside the wall. In the end, I stepped outside to admire the views for a few moments before continuing on to Jasper. Overall, it was nice stopping here at The Crossing to take a break from the action and all the driving. I'd just maybe suggest waiting for better purchasing opportunities wherever your travels may take you along Icefields Parkway.

    Deer Lodge - Delicious drink

    Deer Lodge

    (53 reviews)

    $$$

    This hotel is located next to the Fairmont, a few minutes walk from Lake Louise. We paid $250/night…read moreon Thanksgiving weekend, which was steal for the location! The floors were a bit squeaky, and the lock needed to ne replaced. It took at least a minute of fiddling each time we went back to our room (as if we were trying to break in), which was frustrating. The cleanliness was adequate, but you could see thick layers of dust behind the cabinets and o the edges of the wall. The balance was so old that the lights were out in thr bathroom the whole night because of my use of the hairdryer supplied in the room. Buffet breakfast was also decent for the price, wenliked that the menu changes daily. Service wise, half of the staff seemed to be diligently working- clearing tables and filling up the buffettable, but the other half would chat loudly continuously by the entrance without making eye contact or greet the guests.

    We stayed a week here. Rooms are decent size, clean, and with good bathrooms…read more On the plus side: 1. Nice old school lodge feel. Solid views all around. Quick walking access to Lake Louise. 2. Above average food and bar. Yes, you can do better, but at a higher price point and usually with at least a 45 min drive. 3. Good parking, which is an issue in the area. On the "I can deal side," but maybe a minus depending on what you are looking for: 1. No AC. Usually not an issue, but for our first two days it was high 80's Fahrenheit/low 30's C. Had to keep the windows open. 2. Sound. Rushing water from the nearby stream. We actually liked that. The building is old, so anyone moving, especially in the floors above you makes a creaky sound. 3. Wifi was weak. Cell service was spotty in the area except in town. We were trying to get away, so no big deal for us this time. 4. No tv. Also no big deal this time for us, since we were trying to be offline/low tech. Overall: would def stay here again and interested in checking out the other Canadian Rocky Mountain Resorts.

    Post Hotel & Spa - hotels - Updated September 2026

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