This was the best massage I've had in recent history (I've had a massage every month for the last few years). Caitlin had great technique. An excellent blend of calming, long strokes, and firm pressure. Her technique was very interconnected and flowed over my skin. I'd highly recommend it! I booked a 90 minute Sports Therapy massage with Caitlin while waiting for a friend that was hiking at Lake Louise. You don't need to be a hotel guest to book the spa. read more

Post Hotel & Spa - Hotels Near Me - Lake Louise, Alberta

My son & I chose the Post Hotel & Spa because of the location and reviews I'd read. I loved this hotel because it didn't feel like a hotel, more like a cabin. There were several nice amenities, such as a fresh whole fruit basket in our room upon arrival, tea in the lobby in afternoons (however, we didn't partake), nice breakfast treat left in our room each night, coffee in the room and in the hallway if you preferred fresh coffee and creamer. Our room was a nice size with 2 double beds and 2 comfortable chairs and small table. The location was wonderful as we rented a car & drove all around the area. What a gorgeous area! OMG! I have never seen so much beauty within a short drive. I took so many photos. It snowed the 2nd night we were there and made the mountains extra beautiful. The service at the hotel was great - doorman, registration desk & a staff member even helped us scrape ice off our windshield in the morning when it was 14 degrees (F) out. We're from California, US, so didn't know how to do it! LOL! I have recommended the Post Hotel to several friends and we're considering returning in the Spring. Loved it here! read more

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This hotel is super cute! The staff are very attentive. The hotel is close to Lake Louise. The bellman will take you to Lake Louise and pick you up! You just have to coordinate with them. This was a nice perk that we took advantage of. The pool and steam room is open for guests to use freely. This is another nice perk because some other hotels will make you pay a fee to use their spa amenities. The sheets and bedding are comfy. Con: This hotel has a nice cozy cabin feel, but it is very dated. This hotel needs a major renovation. The rooms are old school. The technology in the room is from 1990's, old light switch, old thermostat, old furnitures, still use a regular key to get in and out or rooms. Old school is fine, but there is a differences between old school and good quality/ nice design old school. They just need to revamp it because for the price, I would like to stay at a place that is more updated. read more

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Our stay was beyond what we expected. Our room faced the river, and was comfortable with a gluten-free oat bar every day that we loved. But the service overall really elevated our experience. The dining room and pub are both amazing. The dining experience was a real pleasure, even sublime, especially as the staff was very careful about accommodating our dietary restrictions. We loved that we could walk the footbridge into the village without having to walk where there's traffic. Logistics were simplified for us by booking the hotel shuttle to Moraine Lake as well as borrowing bear spray. Sadly, our stay was too short to take advantage of the spa services so I can't speak to that. We'd love to return and have more time to try the spa. read more

Post Hotel & Spa - View of the river from the footbridge - Hotels Near Me - Lake Louise, Alberta

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Historic hotel. Afternoon tea is nice and relaxing. Hotel provided pick up services from lake Louise. We had a wonderful day.

Very comfortable clean room. Nice toiletries and lots of towels . Easy walk to Lake Louise Village and a short drive to the lake. Outdoor parking near the front entrance. The dining room is excellent. Complimentary tea and coffee in the lobby. read more

Post Hotel & Spa - View from room. - Hotels Near Me - Lake Louise, Alberta

There is No air conditioning, small windows no air flow, offered us to deliver a swamp cooler, or a fan. Worst of all a Railroad Train is so close our room shook. I thought it was an earthquake. Also the awful sound of the squealing brakes. Asked front office how often it ran by... they said it's random and all night...no guarantees. For the amount of money they are charging it is Definitely Not Worth It. Stay Away... Try the Fairmont Hotel. read more

After a absolute disaster traveling from Florida to emerald lakes lodge, we found out once onsite they were closed due to power issues but was never informed about it until we were onsite.... As a replacement their group put us up in this partner resort which turned out to be a nice little stay (bad honestly better than nothing). Not sure if it was standard but we had a nice cabin room with our own fireplace and balcony. The staff was incredibly nice from the time we walked in and not one person missed greeting us, no matter where we were in the resort. 5 star treatment but it is a fancier cabin inn as the only con for us with little views - unless that is what you are looking for. read more

OK for the most part Post is back, sans George and Andre. Food was actually a little better than I remember. All services remain, except they removed the coffee in the hallways which make for a LONG walk to the front desk for morning coffee. I was lucky but those rooms on the third floor and at the end had a LONG walk. They went cheap! WHY? rates at 600-1200 Canadian, and this? Food at the outpost pub delicious and thanks to Katie for making the experience great. Overall still a great experience, when you're here, you're home! read more

After staying at the Post Hotel 3x...we can honestly say this is our favorite hotel anywhere (including all over the USA & Europe) - it is not surprising it is #17 in the World. We love the rooms (gotta stay in one with a fireplace) && The Stubli Fondue Restaurant (Pierre) , the Outpost Pub (Nick) && the Sir Norman Lounge...the main Dining Room is great for Breakfast, Lunch or Dinner (Jen). The Lounge is romantic & intimate - the Bartender, Cameron was fabulous &&& we enjoyed listening to the wonderful pianist, Michael...perfect combination for a wonderful day in this spectacular hotel. read more

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There's few decent choices in Lake Louise for accommodations, and we decided to splurge on 2 nights at the Post Hotel and Spa at the end of July during our Canadian Rocky vacation. After booking our room well in advance (November 2017 for July 2018 stay), I decided to check back on the cabin situation after reading some reviews about them. There was one cabin left - the Whitehorn Cabin, and we switched. It's the smallest of all the cabins with just 210 sq ft of space, it was perfect for 2 travelers - albeit, our suitcases were a bit cramped but for 2 nights we didn't mind. The big benefit of staying in the cabins is that we sat directly on the Bow River and listened to the rushing water as we drifted to sleep each night. Each cabin comes with their own set of Adirondack chairs which we really enjoyed relaxing in each night with a glass of wine. The room itself has a queen bed and 2 chairs and a tv. The chairs and tv area, in my opinion, is unnecessary - we just used it as a luggage/clothing drop spot. The bed was super comfortable and the sheets were crisp, clean, and super soft! The bathroom, although TINY lacked zero amenities. The jade tiles and glass shower, plus amazing water pressure and fluffy towels, helped wash away all of the days dirt and grime from our hikes. The room even comes with a wood burning fireplace, which is probably amazing during the winter but we didn't find need for in July. The room doesn't have AC (which I think it true for a lot of places in Lake Louise), but the low was around 45-50 degrees Fahrenheit which felt amazing. We checked out the jacuzzi and pool area one afternoon in the spa area. There were towels available for us, and a work out room next door too. The hot tub was super comfortable and we had the whole pool room to ourself for the 45 mins we'd been there. A few of the reviews mentioned lack of privacy in the cabins - at dusk some of the hotel guests would walk along the river and explore the property. Nobody actually looked into our cabin (thank goodness), but still felt a bit close for comfort with our windows open. The Whitehorn cabin is right in front of the hotel on the main path if you're exploring the water, so it's to be expected. Everyday between 3-6 the hotel offers complimentary coffee and tea that you can take while relaxing in their chairs under an umbrella on the lawn. The staff is super friendly and helpful - and their coffee is pretty good, too! The hotel is walking distance to a little 'village' which is more of a strip mall, complete with a grocery store, liquor store, deli spot, souvenir shop, and bus stop. We had a car while we were here, and spent most of the days out exploring trails at Moraine Lake and Lake Louise - but evenings almost everything was super close. The Fairmont was less than a 10 minute drive as well. read more

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My husband and I spent a couple days at the post hotel in Canada. It is an unusual property with lots of history. They have some nice features but I loved the service aspect the most. The location is excellent and our room faced the river which was wonderful white noise for sleeping. Next time I want to rent a cabin. The dining room was great for dinner and our favorite server was Manny. They made accommodations for my dietary needs (no dairy no gluten) and the food was wonderful. Breakfast was not as great for the options but food was still good. Their jam was amazing. Spa was small but good and I loved being able to use the gym and pool. Would go back! read more

First of all, these views are AMAZING!! I'm blown away by the first class service and beautiful scenery. I travel often and this is hands downt he best service I've ever received. The staff was just so helpful on all accounts and super friendly. Booking a spa for my mom was a breeze and they were able to make last minute changes as well. This is a 10 minute drive to lake louise and a 15 minute drive to lake moraine. All worth catching. Theres a 'mini' villiage area where you can get food, ice cream, drinks and souvys all walking distance from the hotel. There is also a bus stop outside the village that can take you to Banff, Yoho, etc. If I am ever looking for a retreat, this would be the place. Can't wait to go back. read more

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Food ***** the Best Wine ***** Over the Top Service ***** Couldn't be better Ambiance ***** My picture says it all! The Post Hotel Restaurant most definitely ranks high on my top ten most favorite dining experiences. read more

Post Hotel & Spa - View from our table - Hotels Near Me - Lake Louise, Alberta

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so nice to be far away from the insanity of banff - it was like disneyland there when we stopped by for lunch one afternoon. seriously it was crazy, parking insane and so many people everywhere!! also went to the fairmont, also disneyland-esque. insane numbers of people everywhere. so to get back to our hotel, was so nice. quiet, lovely, right next to the bow river. pay extra to get the "good" side, which has views of the river. would be nice to be able to afford those private villas, look like something out of a fairy tale. but our room had a garden lanai, looked out on the river, quiet. the rooms was big, bathroom good. yes a little older finishings but i think they are going for quaint. location close to freeway, close to samson mall where there is breakfast places and small market. pool, steam room really nice. open til 9pm, enjoy after dinner, looking out at sky, very clean and well kept. front desk staff so friendly and happy and helpful. spa - aestheticians really warm and friendly. the steam room, change room, waiting room lovely. got plenty of tea in french press, fresh fruit, relaxing fire and fountain. the two negatives were some of the staff - and this is unwelcome given the $400 per night price tag. the first were the bell men - handsome, nice to look at, first people you meet when pulling up to the hotel. so they should be trained to open the car doors, unload the luggage, ask if we are checking in, tell us self parking is available etc. not just stand there and watch us get of car looking around in confusion, unload our luggage ourselves and then ask, do we need help? the second staff member that didn't fit was the receptionist at the spa. very surly, unhelpful, when we couldn't find times for our treatments that coincided, seemed irritated and annoyed that we couldn't figure it out. seriously, we are paying $160 per treatment, we expect more. i don't think that they think they are better or too posh as some mentioned in other reviews. i think they are young and poorly trained. so the owners should really think about training these people who are the face of their institution - maybe they should take lessons from the front desk people or from the people who work at the dining room like mario and joshua. these people are the epitome of customer service and helped us to recover the enjoyment of our stay here. if not for those negatives, this woulda been a 5 star review. read more

Post Hotel & Spa - Bow river right behind private villas and rooms - Hotels Near Me - Lake Louise, Alberta

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I attended a conference session in the post Hotel. So lovely compared to the Lake Louise Inn. You can definitely tell the difference in price and stars of this hotel as a highly rated and reputable. The meeting halls were spacious (for a group of 30) and well lit. The staff was very accomodating to provide an extension cord for my laptop fairly quickly and even duct taped the wire onto the floor so nobody would trip on it. I sampled the catering during lunch time-a great variety of salads including potatoe and carrot, with a choice of seafood or chicken breast in a cream sauce on a bed of pasta, with roasted vegetables. I can't forget the cream of pumpkin soup topped with coconut milk and pumpkin seeds. I also had the chance to mingle with colleagues at the Post library which is more of a reception Hall gathering for drinks with a small bar yet very spacious. I felt like I was a character in the clue game as for the set. I hope to visit the spa during my next visit but it is only open to guests of the hotel. read more

This hotel is a 10 star hotel. The rooms, the staff the surroundings are beyond magnificent. A Five minute drive to Lake Louise where you will visit The magnificent lake and château with 15,000 other tourists... although it's beautiful up there I might as well check into Disneyland! The Post Hotel is first class. read more

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The Post Hotel was fantastic!! The staff was incredible and the amenities are excellent! They have thought of everything you need for a perfect vacation. There is a shuttle for the ski resort that makes transportation easy. The restaurant onsite served great food and the pub was a comfy place to hang out. We will be back again! read more

We got the Gourmet Package for two nights and our experience helped make our honeymoon absolutely delightful and enjoyable! The staff was friendly, the complimentary afternoon tea was wonderful, the room with a fireplace and King bed was comfortable and romantic, and the spa treatments were heavenly! We got the 90 min couples massage and it was probably the best massage I've ever received. I would definitely recommend this place to all my friends and hope to come back here on our anniversary in the future. The six course meal was a fun experience and very delicious with wine pairings. It is a bit pricey but worth every penny. read more

My wife and I came here for a "significant" birthday week without ever having been here before. Just on line searches and reviews. We have had the opportunity to travel to many wonderful places, and The Post Hotel & Spa has taken over our #1 spot worldwide. From accommodations to ambience to each and every staff member, this is hands down the best destination we have found. And the food! And a 29,000 bottle wine cellar! The relaxed atmosphere in the Outpost Pub is terrific as well. A bucket list destination! read more

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This hotel is a case of the "Emperor's New Clothes" - reading the reviews online, you'd expect to arrive at a world-class establishment of the type you might see in Conde Nast's Traveler, or on the Discovery Travel Channel. However, it's not. It's a fancified (I know that may not be a real word, but it fits) Motor Inn-style hotel. It's also extraordinarily expensive for what you get. The rooms still bear the signs of their original design, not that different from a Hotel 8. They've been dressed up, but it borders on the garish, "trying too hard" look. One of the biggest claims to fame you'll read about is that it has an amazing wine cellar. But seriously, unless you are a millionaire, this has little relevance - many of their amazing bottles are in the near-$1,000 range. Why this would affect their hotel rating, I'm not sure. Spa was good, clean and charming. Service is also very good - but you can only put so much "lipstick on the pig" (i.e. this beat-up, overwrought motel building structure). To be very clear, you cannot see Lake Louise from here. Most of the rooms basically overlook the hotel parking lot. So, for the price and the unrealistic expectations they create, it gets 3 stars. Spent over $1,200 for two nights here. Not worth it - there are better alternatives available for the price. If it was half the price would make more sense. read more

Hotels are Banff are expensive. One night here cost me well over $300. The rooms are pretty standard. They have really firm mattresses, which I actually like...but for those of you who prefer marshmallow beds, this place may not be for you. In any case, rooms are decent sized but old feeling. You get your own little patio, which is nice but you should request an upper level room so people can't just walk into your room from the outside. And if you come in the summer, you may need to open the doors because there is no air conditioning. The reason for the 4 stars. They have two restaurants on site, which are likely the best places to eat in the area. The pool, hot tub, and steam room are large and awesome. They even have one of those quick spin drying machines so your swimming stuff can dry before you have to pack them in your suitcase. Unfortunately it closes early at 9pm. Service is also great. They give you free Lindt truffles. They know how to bribe me. Lobby is beautiful. read more

The Post Hotel strives to offer a high-class ski lodge experience, and for the most part it succeeds. However, if you want to spend a lot of money and spend the night in a fairly comfortable and decent-sized second-floor room overlooking the rooftop of the nice cabins next to the Pipestone River (with said rooftop also obscuring your potential mountain view), then this is the place to do so. For a few dollars less, you can get a room overlooking the parking lot, but with a definite mountain view. I'm not sure the third floor would get you any better of a view, but I am sure that given plenty of advanced planning, you can splurge for one of the cabins or the Watson House and truly experience your money's worth. The Post Hotel is right off of the freeway and across the street from a gas station. For all its elegance, we didn't feel like we were in the right place (like in the mountains in a ski lodge). It was a convenient place to tour around and visit many sites, though. The amenities were also excellent. read more

This is probably one of my favorites places to stay. Every year my family spends New Year's at The Post and we have yet to be disappointed. It has a quaint country lodge feel and I love that the owners (two swiss brothers) really try to get to know all the patrons. Every year my parents receive a bottle of champagne and hand written card thanking them for staying from the owners. I am huge on the little things as with giant chain hotels you never get that. From the time you arrive you are taken care of, and I always find it very relaxing here as it isn't huge so you don't have the hustle and bustle of some hotels. Their Spa is amazing I must say and their pool is definitely one of the cleanest and nicest for a mountain hotel. It is always sparkling and inviting you for a dip! The rooms vary in spaciousness depending your budget and each room has and LCD TV with a built in DVD Player which is nice as you have options if the TV selection is not too good. You can go to the front desk and rent movies free of charge and I was very impressed with the selection as they have a huge variety from old to new all catalogued in an organized booklet. One of my highlight of spending New Year's here is always their annual New Years Eve gala. Everyone is all dolled up from tuxes to gowns and you enjoy an amazing 7 course meal starting with appetizers in the kitchen, yes you get to tour the kitchen while the chefs work, and ended with an amazing desert. They always have a great live band and each table has it's own server so whenever your wine runs our they will make sure to bring you more :) read more

I wasn't a guest at the hotel, but my company and I hosted a dinner at the restaurant there. They have one of the best wine lists I have seen and a very knowledgeable sommelier. The food was perfect and enjoyed the cozy feeling of being in a cabin next to the mountains. Can't wait to dine here again! read more

I had a great 3 day spa weekend with a girlfriend here. The staff was top notch. The spa was relaxing. The bottle and snack service to the lawn in the evening was a perfect way to start the night/end your day. When it got chilly, the staff would bring us blankets so we could finish our entire bottle of Rosè...who wouldn't love that? We had a very comfortable suite with a luxurious bathroom. The room even included a wood burning fireplace well prepared to light right up. The balcony we had was large and the outdoor furniture was comfortable for short retreats. Overall, I would highly recommend The Post. read more

Post Hotel & Spa - Rosè on the lawn - Hotels Near Me - Lake Louise, Alberta

We decided to book two nights here since I am the definition of a true millennial and was terrified at the idea of not having television or wi-fi access. The hotel itself is nice with beautiful scenery, attentive service and complimentary tea time every day. The only issue we had was the train noise all night. It was so loud that I kept thinking a freight truck was parked stalling outside our window. I would only recommend staying here if you splurge (even more) and pay for a room facing the lake. read more

My husband and I recently spent a night at the Post to celebrate his birthday. We loved the hotel. We enjoyed sitting in the lounge at night listening to the pianist. Had a great meal in the restaurant. A beautiful cozy hotel. We both had a massage at the spa and we were both disappointed . For a 5 star hotel this spa is maybe a 3 star and that is being generous. I would not recommend the spa. read more

My wife and I have been going to the Post since the Mid 80's. This is truly a magical place to stay. We just celebrated our 50th Anniversary at the Post Hotel. From our arrival to our departure we had 8 magical days with the staff. Seeing Andre, George and now Michael and Carol was fantastic. The accommodations were superb. The Meals excellent and the staff is simply wonderful. We always look forward to spending time at the Post and everyone treats us like royalty. This is such a wonderful setting and the facilities are a 10 +. Meals, breakfast, lunch and dinner are excellent. Don't miss the afternoon tea. WE can't wait to go back and relax and spend time with our friends at the Post. Jim read more

awful place to work, CRAZY managers, slip shifts that ruin the entire day. everyone there is miserable. the trees won't save you.

Love this hotel, has an amazing views, room which was massive, including a massive lounge area, fireplace and bathroom and bedroom which was extremely clean and very attentive service . Would highly recommend over any other hotel here and very close to walk or drive to the Downtown, Lake Louise and the Icefields Pathway . read more

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Post Hotel is a must whether you're visiting the Banff area or a local looking for a special getaway. Lodging and dining are certainly a splurge here, but definitely worth it. Post is not quite on Lake Louise, it's abut five minutes away, so it's kind of the perfect location. In terms of lodging- the hotel maintains an old European feel (more like Swiss). It is in the Relais & Châteaux family of hotels, so while the furnishings might seem dated to some, the post operates at a top quality level. Couple of things to keep in mind when booking a room. The train runs through the area and can disturb your sleep, so ask about room location when booking! The dining room at the Post is a destination on its own. The award winning wine cellar houses something like 30,000 bottles of wine. Wine lovers undoubtedly go there just for the expertly curated wine list. The dining menu is very Swiss-French inspired but manages to offer global flavors and plenty of variety. Guests can enjoy a more relaxed experience at the other eatery on the property, which features traditional Swiss style fondue. I have yet to try this one! The Post is an enchanting place and worth a visit for a hotel stay, a meal in the dining room or to simply stop in for enjoy a glass of wine next to the fireplace. read more

A true five star hotel. The service is superb. The location is wonderful. A short drive to Lake Louise or a wonderful hike. Buy and bring bear mace just in case. The main dining room for dinner is not to be missed. If you can afford it, stay on the side facing the river. read more

Charming lodge feel. Clean and quaint with world class service and amenities. If Lake Louise didn't have so much to offer, I'd be happy lounging here all day. Despite being nearby a railroad, I slept quite well. read more

This review is just for the spa as we didn't stay at the hotel. After a week of hiking and camping, my husband and I came here for a 90-minute couples' massage. It was by far the best massage I've had. Renee was very kind and attentive and addressed all the aches I had and some I didn't know I had. The entire spa experience was also supremely relaxing -- it's a tiny place and each changing room has 1-2 showers. I was alone in the ladies' locker room for the entire hour before the massage, free to enjoy the hot tub and steam room, and for most of the hour after it as well. The amenities there are so well-tailored to a relaxing and restorative experience. read more

We were disappointed the Post Hotel supports animal cruelty by offering several veal and foie gras dishes in their dining room and pub. Otherwise we enjoyed our stay very much from 9/29 to 10/1. Room was very comfortable with a working fireplace. Lounge was great; enjoyed grabbing drinks here before dinner. Tasteful decorations throughout property. read more

Location is decent. A ten-minute drive to the world-famous Lake Louise, which actually is a good thing in my opinion as you are away from the tourist buses and the crowd. The hotel staff and the restaurant staff are excellent, professional and courteous. Restaurant's menu is somewhat limited but food quality is superb. The hotel room, however, is where it falls short. It is a bit small and dated for the price. The towels and amenities are first class but the pillows are horrible. They are old and uncomfortable. Feels a bit like a cheap motel. Lastly, no coffee makers in the room. read more

Elegant small hotel located on a beautiful stream. We chose this instead of the Fairmont on Lake Louise to avoid the crazy crowds there. It was a smart decision. Also the dining room at the Post is five stars plus! read more

Yes, there is a train issue, yes, some of the rooms have less than ideal views....but none of that matters! The rooms are comfortable and roomy, and the service is what you expect when staying at a relais-chataux. There is no reason to eat at any other restaurant in Lake Louise, the Post's dining room is second to none. (Try the Bison carpaccio and the caribou!!) The Spa! Where to start? Jennifer is a doll! The services are first rate and really added to the entire Post experience. While we were in the spa, we ran in to several people who came from the iconic fairmont to enjoy services at the post spa--that says a lot! read more

This hotel exceeded expectations. The lobby is warm, cozy, and welcoming. Check in was easy and our room was beautiful. King bed, living area with fireplace and large patio with a beautiful view of Mountains. The restaurants in the hotel are all outstanding. Easy walk through to the only shopping strip in the area. Outdoor lounge chairs to enjoy the scenery with a Cocktail and good book. We even ordered some food out there. A cozy room with a lit fireplace, bar, and piano. Everything about this hotel was relaxing. We did use the jacuzzi but not the spa but heard guests who hAd and only had great things to say about it. We were trying to decide between this hotel and the other big high end hotel in the area. We are so glad we chose The Post. No big tour buses pulling in and tons of people milling around. Much quieter and warmer feel. Definitely recommend. read more