We've been bringing our dogs here for years, great staff and great owner we have some rescue dogs that have PTSD from what they went through and we have no problems at all, I would highly recommend them to anyone. read more

I wholly regret bringing my sweet boy here this past weekend. I got there two minutes prior to my 8am appointment, and when I got to the door an employee quickly locked the door. I thought that was very rude, and I just took my dog and walked him to the tree in front of the place. A male employee came out and apologized and he let me in. My dog was gone for 2 hours which was very decent time and I was happy with that. But after he came back, he has not been the same. He is a very hyper, playful, and friendly dog. The day he got back he slept the entire day. He did not eat and barely drank water. When he went to poop, he had a little bit of blood on his anus. They had cut him there while they were trimming him On Sunday he started itching, I flipped him over and saw his belly had a bunch of clipper burns. I will attach a picture. It it now Wednesday, and they are scabbed over. Monday morning he was in terrible shape. He would not get out of bed. He is the type of dog that jumps out of bed and runs up to anyone that walks into the house. He stayed in the same spot for 6 hours. He would not even eat his treats. He didn't want to play with anyone on Monday. He just kept going to be alone in his crate. Tuesday morning, I took him out to so his business and he had an insane amount of diarrhea and kept vomiting. It finally resided and he drank water, but still wouldn't eat his treats. I came home from work yesterday, to find that he had explosive diarrhea in his crate and had vomited in there as well. The diarrhea was truly explosive. It had sprayed on the wall behind the crate. I don't know what they did to my dog at this place, but I am appalled and now have to take him to the vet to see what is happening to his health. He had diarrhea again today, but he is slowly starting to be himself again. read more

Tender Touch Grooming - Clipper burns on his belly - Pet Groomers Near Me - Granada Hills, California

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I've been here twice so far. Staff is really nice, pricing is super fair, they do a good job with grooming, and always answer the phone. Pretty happy with how my dog comes out looking after each appointment. They also gave her a cute complementary bandana. Plan to bring my dog here regularly. read more

Tender Touch Grooming - Pet Groomers Near Me - Granada Hills, California

Very sweet people work here and fast service. They look like they love what they do and love our furry children! Superb service! And very reasonable! read more

They do a very good job with my Cairn Terrier and she doesn't mind going in. I feel it has gotten to be very expensive to groom your dog but that's how it is. $90 plus tip came to $108. Definitely a reliable grooming service. read more

I could of give 0 They don't have costumer relationship After 20 of going there just because I was late three minutes didn't take my dog for grooming Never going this place again forget it read more

Glad that my sister recommended this place & the groomer Blanca; there are several groomers close to our area, but we definitely love the cut & how our pup, Daisy smells after her grooming. They managed to squeeze her in when I call at the very last minute for appt. read more

Tender Touch Grooming - Daisy - Pet Groomers Near Me - Granada Hills, California

They are always nice and do a good job on our dog. He is a little anxious and doesn't love getting groomed, but they are very professional.

The staff are very friendly and knowledgeable. Prices are great. My dog is not an easy customer, but they work well with him.

Used to take my shih tzu mix here when I lived in the area. I liked taking her here because it's nice and clean, and they always do a great job with her haircut. My dog has has a lot of fur between her paws and is very fussy with getting them cut, and they're the only ones so far who have been able to trim them neatly. read more

I absolutely love Tender Touch and the entire team! My pup does not like getting her nails trimmed, and the groomers know how to ensure she's taken care of and happy during the process. My dog always looks her best, and she's pleased! I'd give extra stars if I could. read more

What a difference a cut makes, my fiancé dropped our maltipoo Gilly off, we let his hair grow for the winter but had to cut it because he gets matted, and a matted dog is a very unhappy dog... he loves his cut and hopefully I can load a video of just how much he does. My fiancé said the lady who cut his hair was really amazing so it looks like we're making the switch. I guess from not on this will be gilly's new haircut home. read more

Tender Touch Grooming - After shot of one very happy and surprisingly skinny dog! HE's fricken adorable!!! - Pet Groomers Near Me - Granada Hills, California

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Have taken my dog a few times. Passive aggressive tones from the groomers don't help with the experience.

Been coming here for years! And will continue to bring my dogs here as long as they are in business. They take great care of both our dogs & are very accommodating with schedule. They have policies, as most places do, and as long as you know and follow the policy you'll have no problems. They take care of all their pet clients (& their human parents) If you're looking for a spot to groom your pets, look no further!! read more

They did a great job on my little Foxy! Friendly staff, reasonably priced, and best of all they were able to squeeze an appointment in for Foxy on her birthday! I was very pleased with Foxy's new haircut, it was cut exactly as I requested and my Pomeranian looks like a little Teddy Bear now:)!! read more

Tender Touch Grooming - Pet Groomers Near Me - Granada Hills, California

Snooty and always have a major attitude. Will turn your business away if you aren't a female or they don't like the look of your pet.

It was my first time taking my dog here on Saturday since I've moved to the valley. I saw the great reviews on yelp and decided to give them a chance. My Kupcake was smelly and a bit matted up, so I wanted to give her a short hair cut and to get her ready for the hot weather. They said she would be ready in 2-3 hours. When I went and picked her up, she looked so adorable and happy with her lil scarf and 2 pink bows. They did a fantastic job Here hair wasn't too short, which I liked. Her nails were cut, ears trimmed, and anal hairs trimmed. And the two gals were very very nice I would def recommend this place to pet owners read more

Tender Touch Grooming - before & after of Kupcake - Pet Groomers Near Me - Granada Hills, California

They were very friendly happy here which is great but I wasn't happy with the haircut for my pup. He had a few (4) nicks where they had cut too short to his skin. I had to find creme for the cuts because they were sore to the touch. I really wanted to like this place because of the friendly staff. read more

Took my lil Chihuahua, Terrier mix to get shaved. He is wiry haired like a Terrier and his fur sheds everywhere! Not to mention it's so hot outside now. I was a lil skeptical to leave him because he is a rescue and has been though a lot, including some abuse. But I read all the great Yelp reviews and decided to give them a try. I was scared to leave him but when I picked him up, he was sooooo cute!!! And so happy! He looks amazing! Better than I even expected! The employees working there are friendly too. Parking can be a lil challenging because it's on the street, storefront. I don't know if there is parking available in the back. Unless I buy a pair of clippers, I will bring my Lil Scrappy back. read more

Tender Touch Grooming - Lil Scrappy is so cute & happy - Pet Groomers Near Me - Granada Hills, California

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First of all the good reviews are under technicians that are not in tender touch anymore,every time you will see new technician. I asked the lady who was in the front (by the way she was very very rude with me unfortunately didn't catch her name) she said do you want the haircut same as last time I said no I want just one inch off from the whole body and the face I want same as last time which was pretty short. And answer was we will try because sometimes we cannot do the way that our customer wants !!!!! Excuse me are you kidding me?!?! I am paying you to do whatever I asked.And when I saw my candy, she was exactly opposite from what I told them to do.The face was very long and her whole body was very short,when I asked the technician she told me that Candy was not OK today she moved a lot .It's so funny because last time the technician told me she is very calm.Nail trimming wasn't OK to me. And the whole hair cut was on even. So unsatisfied don't recommend this place at all. read more

Tender Touch Grooming - Bumpy haircut - Pet Groomers Near Me - Granada Hills, California

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NOT GOOD FOR CATS!!! They don't listen to simple instructions!! We called a week ahead to make an appointment for our cat to get a lion cut. When I dropped my cat off, they pulled her card and said, "oh, an all over cut." I said, "no, a lion cut." She allegedly wrote it down. Then I asked if the lion cut leaves the end of the tail with hair. She said yes, which I was happy about. I also instructed them not to cut her eye or nose/face whiskers. Again, allegedly wrote it down. We picked up our cat and it was an ALL OVER CUT, NOT A LION CUT!!!! They said they will call us back after they speak to the stylist. I highly doubt a return call. This is the last time we will be going there. read more

I absolutely adore this grooming shop and its staff! They are the best in the valley, if not all of Southern California. I have a rescue dog (male Maltese) with serious trust issues...he reacts aggressively out of fear and is difficult to groom. He tolerates baths at home (after A LOT of practice) but won't stand for drawn out brushing, which results in a lot of matting after a summer spent swimming, running around, and having fun. So, it was really important to me to find a groomer I can trust and have confidence in. I made several phone calls to groomers and was disheartened by how uninterested the people answering the phone seemed when it came to discussing some of my initial worries. One groomer even told me "I don't answer ANY questions till I see your dog..." Umm, okay, no thank you. Others were just plain rude and abrupt. From the moment I found Tender Touch, I was thrilled. I've been taking my dog there for 2 years now ( a total of 6 or 7 visits), and the staff is always friendly on the phone, helps to schedule a convenient appointment, and then greets you warmly when you drop off your pets. They generally have two appointment times, morning drop off around 8 or 9 am, or the afternoon spot of 11 or 12. Book early, because this place is in high demand! I've waited a solid 2 or 3 weeks for a Saturday appointment in the past, especially around the holidays when everyone wants their pets looking their best. The regular and reliable staff here has never made me feel uncomfortable or silly for sharing my concerns with the person who will be grooming my dog. They listen carefully and do exactly what you ask for. Their prices are great...I generally pay $35 for a bath, puppy cut (clippered short), nails trimmed, etc., which I think is great for the quality of the work. I tend to overtip the person who groomed my dog, but I feel it's more than worth it for the hassle I know he must cause at some point during the process. My dog usually takes about 2 hours and 30 minutes to be groomed, and they call promptly when they're finished. They communicate well when you pick the dog up regarding how the dog behaved, any issues, etc. My dog always comes home calm, never burned by clippers or with any nicks, and recovers quickly from the day. His haircut is always impeccable, and I've had no issues with water in his ears, irritation, fleas, etc. The fact is, the groomers at TT are doing their job, but it seems to be that they actually enjoy their work and LOVE animals. One of their groomers even let me know she saw some skin irritation and recommend olive oil to help with the coat. They truly care here; and most importantly, I have total confidence when I leave that they love the animals entrusted to them, and even with a challenging dog like mine, will do their best to use that tender touch! Note: We recently added a new puppy to our family, and she had her first "puppy grooming" last week with Tender Touch. She too came home happy as a clam, looking absolutely adorable with a sparkly bandana and hair ties! Of course, I expected nothing less. :) read more

Tender Touch Grooming - Pet Groomers Near Me - Granada Hills, California

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Great service, reasonable prices, friendly and knowledgeable staff. I will be coming back! Also they only take card if your charge is over a specific amount (I think $25??). Just a heads up! read more

Best place ever!!! I love this place and de cut of my dog is perfect. I recommend this place because until now we have not found any where they really cut our dog like they do here! read more

Such a great grooming place in the SFV! I've tried other shops and NOPE! This one beats them all. All the groomers take their time with each pet and they have very reasonable prices for all their services. I've been coming here since my dog was a puppy and he's 11 now. I have a Yorkshire Terrier and always love his teddy bear locks when he's done at Tender Touch Grooming. Thank you guys for such a great job always! read more

When we made the appointment no one told us that if we are late that we will not be seen. We tried to bring in 3 dogs and around appointment was for 8AM. Unfortunately that is what appeared to be the peak drop off time for the high school in that area. We got stuck in stand still traffic for a few mins and since it was our first time there we really weren't sure where the location was. By the time we parked and took 3 dogs out of the car... we'll we were 15 mins late and we only found out today that they have a 5 mins grace late period. The owner turned us away. She saw we were holding 3 dogs... and yes turned us away. I guess they wouldn't bother to work an extra 15 mins for $300. Excellent way to run a business read more

Always have come here and so have my mother and grandmother. They do the best job and charge great prices, especially for huskys :) read more

Tender Touch Grooming - Generations of my family have brought their dogs here and they always do such an incredible job. Be sure to come here! Price is great - Pet Groomers Near Me - Granada Hills, California

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Tender Touch is amazing. The staff is so friendly and they groom my dog, Royce, very well. He sheds quite a bit, but because they comb his hair so thoroughly, the first two weeks leaves minimal shedding in our home (which is a blessing for real). He gets his oatmeal or regular shampoo, teeth brushed, nails clipped, ears cleaned...the whole shabang Shameless add-on: After grooming we constantly sniff him when we hug him, he smells too good! read more

I was referred here for my snappy Jackapoo. And I have to say they have been so patient and caring with my little feisty guy. I also bring my Maltepoo but she's easy going. Every time I picked them up my fur babies are happy, which makes me happy. Unfortunately, I moved further away from them and miss them. I have to make an appointment soon even if it means taking time off of work. Thank you Hazel and the rest of your Tender Touch Team for loving up on my two four legged babies. You are appreciated. read more

Super friendly, gentle, caring staff and groomers! Loves how they were able to fit in our 2 goldendoodles! They were both handled with care. Looked and smelled amazing! We will be back for sure! read more

Tender Touch Grooming - Pet Groomers Near Me - Granada Hills, California

Tender Touch says it all in the name. Look no further, this is the place to get your feline on fleek. My cat schmitty came out with the "standard" cat cut all I can say is, "WOW". Look for yourself. read more

Tender Touch Grooming - Pet Groomers Near Me - Granada Hills, California

Would like to say thank you to them for taking care of Skye my 6 month old Husky, they did an amazing job with her as Wild as she is. I will be returning again to them for my grooming needs. Very nice staff and accommodating. read more

To start off parking was hard to find, then when we went inside early in the morning there were dogs everywhere. My dog just need his nails trimmed. So I figured an early walk in won't be horrible, as I asked the lady in the front. She gave me an additude for no appointment. W.e I'll go else where then...but then the groomers said it wasn't that busy. Okay, so I stayed and they took him in right away. So I stood up as i just watched him. ( there is no waiting, seating area ) What was the final straw was that I saw the groomers yell to a barking dog as it was getting his fur trimmed and pulled it down by the ear. That hurt me, and never again did I go back. I took my dog right out of there. They were not so tender! read more

I've been coming here since my dog's first haircut and I always recommend them to all my friends. We had a minor incident a few years back where they drastically shaved my dogs bum and when I called to speak with the owner, she said that razor line was "natural." After that, I never saw my dog with that irritated line again so I know it wasn't natural as she claimed. I was a new dog mom so I didn't know any better. Other than that, I've had pleasant experiences. My dog is clean and bright after his $46 dollar haircut and smells really nice. I occasionally get his teeth cleaned which is an extra $10 bucks. Their prices have remained almost the same over the past few years. I honestly wouldn't trust another grooming place except for Tender Touch. They have implemented late/no show policies recently which is respectful given the fact that the groomers reserve time for each dog. read more

Tender Touch Grooming - 02/05 - Pet Groomers Near Me - Granada Hills, California

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Came for a nail trim for my small dog who doesn't like her nails touched. Tender touch was quick to respond to my voicemail and accommodated me the next morning. She was sure to inform me of their Covid procedures which I was happy to comply with. When I arrived, someone was quick to assist me and did a great job trimming my dog's nails immediately. So much better than Petco. We'll be back! read more

I have been on the search for a groomer since I moved up from San Diego, but have been so hesitant because my dog (Shih Tzu) is so familiar with our SD groomer (whom I love). Before him, I've had two terrible experiences, so I decided to check Yelp... I called for an appointment this morning and they were able to fit my in for an afternoon appointment. From the minute I walked in the door, I knew they would be great. My dog wasn't even nervous! They ask you how you want your dog groomed and do exactly what you tell them. I told them what I wanted, but told them to do what they thought looked best since they are the professionals. :) Sooo, when I picked her up, I just couldn't believe how cute she looked! So clean and just the perfect haircut. They were so busy, but you would never know...they treat every dog as if they only have one in the shop. I am SO relieved that I found my new groomer!! Thanks so much to the staff....everyone is wonderful. And PS, they only take cash or credit cards. If you pay by credit card, make sure you have some cash to tip your groomer. :) read more

I have taken my puppy there twice and they have been great to him. I own a shih tzu and they gave him the exact haircut I wanted without making him bark. The staff is very friendly! I did an in and out service and was able to see how the other pups were treated and it was great! I also have a neighbor who has been going there for 24 years and she highly recommends this place as well as I do. read more

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This place is amazing and they do such a great job. All my pups have been going here for the past few years along with my sister's dogs (they live all the way in Rancho Cucamonga!) because they are just that great and prices are reasonable! They always have your dogs ready in a few hours compared to other places who have your dogs in a crate ALL day. Not only do they make sure to communicate what it is that you want, but you can tell they really have love/passion for our pups. And you can even pick out which cute little handkerchiefs you want :) 5 stars all the way! read more

My Veterinarian recommended Tender Touch when I adopted Sophie, a five year old abused dog right out of the Lancaster Shelter. Sophie was in horrifying condition. The back half of her long haired body was one solid mat and was filled with urine, ticks, fleas, and fox tails. The front wasn't much better. Sophie also was despondent and while clearly very gentle, was terrified of people and gave even us almost no eye contact. Even five years later, while she has mostly recovered from her history, she is very shy. Back to the story... I didn't know TT from a hole in the ground as I had just moved to the area. I came in with this awful looking and even worse smelling dog who also was not sociable. I quickly told them that I had just gotten her and gave them the background. They were very gentle as Sophie became hysterical as I handed her over. Five hours of straight grooming with six people rotating on and off of her, Sophie was a completely different dog! I had told them to just strip her, anything else would be inhumane given her condition, but I had not realized that there were over 100 ticks in her and 70 fox tails embedded into her skin. They had given her the cutest lion cut and even included three bows! And they only charged me their regular grooming rate, given the situation. Let it be said that I tipped well over $100 and would have left more had I had the cash on me. I also brought everyone boxes of Sees Candy the next day. Of course, that did not stop them from advising me to take Sophie immediately back to the vet to have her skin looked at, (We went right from the pound to the vet to the groomer.) In the end, Sophie was delighted to be cleaned up, we were thrilled, and all three dogs got a new "magic shop!" I should mention that 100% of the dogs in our home hate being groomed. But what do they know? Our Black Lab hates water, too. The bottom line is that every time we take the girls in for attention, they come home in great shape, beautifully coiffed, and they even smell good... For at least five minutes until they find something horrible to roll in. Tender touch, we LOVE you!!!!! read more

I came in here yesterday after a horrible experience at another groomer down the street... Tender Touch was absolutely amazing! They were super busy and still able to take my dogs as walk ins... when done, my dogs were well taken care of and looked amazing!! i must say that i didn't specify how short to cut my dogs hair so it was a little longer then normal but they were more then happy to go over it again for me. i appreciate everything that they did and I WILL DEFINITELY BE COMING BACK!!!! read more