Knowledgeable and helpful staff; very good mechanics; well stocked; beer ! What else do you need ?…read moreOh, and Tim Patterson is back, so things just keep getting better !

We love having such a great store just right here in Maryville. Knowledgeable staff who are always…read moreso helpful. Our go to bike shop.

Chris is a great bike tech!…read more He knows bikes and how to fix them. Great service. A great place for a bike tune-up.

Chris put both of our recumbent trikes together and even fixed my wife's trike after she wrecked it…read moreand installed shifters that were easier for her to shift and did maintenance on mine as well. He's very knowledgeable, fast and reasonable. I would highly recommend him and this shop. Friendly and very professional!

We would like to give a big thank you to Ryan Alban service mgr for getting our 2025 street glide…read moreultra back on the road after we hit a pothole on the blue ridge Pkwy in Cherokee, NC and destroyed our front wheel We were towed into there shop at 10am and they had us back on the road by 3pm. We are from ohio and we're able to continue our trip. Knoxville Harley Davidson is 5 star in my book. I would also like to thank Ernie Bolger sales manager. We were at the dealership before opening and he invited us in and made us feel at home while we waited on the repair.

I've been a long-time customer of Knoxville Harley-Davidson, and every visit reminds me why I keep…read morecoming back. I recently purchased a 2025 Harley Road Glide, and the entire experience was exceptional from start to finish. Tony Robinson (Sales Manager) and Chris Bradley worked hard to get me the best possible deal on my new bike and my trade. Tony found incentives I didn't even know existed, and he made a new Harley only slightly more expensive than a used one. No pressure, no haggling--just honest, friendly help. What really impressed me was how I was never rushed or pushed. I was encouraged to sit on and ride any bike I wanted, and Tony personally approved a longer test ride so my wife and I could be absolutely sure the Road Glide was the right fit. On a later visit, George helped me compare seats and answered more questions, and Matt was friendly and helpful as well. It's great to see the excellent service continue after the sale. In the parts department, Todd and Brian were extremely helpful and treated my wife and me with kindness and respect. Joe Ferguson in finance made the paperwork simple and explained warranty and maintenance options clearly. In apparel, Cora, Andi, and Jessie are always warm, patient, and welcoming. They make you feel like family the moment you walk in. And P-Nut, the detailing specialist, deserves special recognition--his work on cleaning, waxing, and ceramic coating is top-tier and shows real pride and craftsmanship. Knoxville Harley-Davidson is truly a family-oriented dealership where every department treats you right. I highly recommend them to anyone looking for a great Harley experience. Be sure to check out Volunteer Audio in Oliver Springs for exhaust, sound systems, and more. https://volunteeraudio.com. Check out this facebook link on the Krome Werks slip-on install https://www.facebook.com/reel/1141610157953757

Called and went to several dealers in the area. Tommy's was the only place that had parts we needed…read moreand very nice to interact with.

Great dealership!…read more What I liked: Everything about this place. We went to the Knoxville Boat Show to buy two PWC's. After looking at everything available we decided on Wave Runners. The guys at Tommy's booth were very knowledgeable and helpful. After signing the contract Tommy's continued being just as helpful and were great at communication. Tommy's doesn't do a hard sell or try and sell you things you won't need and happily answers any and all questions. When the impeller pulled something in, Tommy's was quick to set up a time to get service. They don't make promises they can't keep and certainly go beyond expectations. This is the kind of business and people we like to do business with and feel lucky we bought from them. Sara and Richard are great people. I can't remember the two or three other gentlemen we met but they deserve a thanks too. Tommy and Barbara delivered the Wave Runners and gave us a quick rundown about them. It's obvious that this business is about people as much as Motor Sports. What I didn't like: Absolutely nothing to add here. Great business, great service and great people.

My favorite second hand store! Always good service when I request it, but they don't "hover" while…read moreyou shop. I've never been there when they haven't had a variety of merchandise available. The lowest, most reasonable prices!

The folks at this store always provide great customer service, but a young lady named Amy just hit…read moreit out of the park. I buy a couple pairs of M1540NV2 every year and finally noticed after a couple of heavy days of walking and jogging to keep up with my young son that one of the shoes had a defect near the ankle that caused me a good bit of pain in my Achilles' tendon. I brought them in and showed them to Amy and she immediately felt the defect. I was only hoping to maybe get the shoe repaired, as I bought it months ago, but she replaced the pair immediately. I didn't expect to walk out with a new pair of shoes, but I did, and service like this is why I only shop for my walking/running shoes at New Balance.

I'm giving this place 5 stars because there is no other fly fishing shop in Knoxville they are…read morequite friendly and when you go in the store very knowledgeable. They have a fair amount of fly tying material and supplies but if your looking to get vises bobbins and tying accessories they do not vary those. They do not have a large selection of fly rods or reels but again you can order through them and they can get it for you. They do put line on reels and have some options for backing. This is more of a boutique fly shop in comparison to the fly shop in Townsend. They also do not sell fishing licenses here. They do have good selection of packs waders and nets and nice amount of flies for the clinch, smokies and little river.

I'll begin by saying I've been in this fly shop two different times, same experience with different…read moreworkers. I'm a somewhat new fly fisherman, so I get what I'm doing but still have questions and want recommendations from experienced anglers. When I asked questions about items I wanted to buy I got the vibe that I was annoying them and should just leave so they didn't have to answer questions or do work. If you are a privately owned fly shop your #1 priority should be customer service. You don't have the luxury of online sales and multiple nation wide stores for the company to succeed. So, two days later I drove all the way to Orvis in Sevierville, TN. The worker there spent 45mins with me answering questions and BSing. I ended up buying a rod, reel, a few shirts and stickers from them and will be a returning customer to Orvis for sure.

I'll share a negative ending to my experience but overall we were taken care of. Came here for…read more"spikes," which we had never bought before. The gal who helped us was friendly and we got what we needed. The male employee, however, kept interrupting us and for what appeared to be to find out how a breakfast burrito needed to be heated up in the back room. Lastly, when we arrived home with our new shoes we found out that we were missing items we had talked about. Called the store and they shared that they would have provided the items I thought had been provided at my request at the register. I would have been happy to purchase the extra spikes but I was new to this (and they knew it) and they had previously said there were extra spikes with the shoes (which there weren't). Customer service and expectations didn't match on this interaction.

Driving through Knox., and needed some trail beta. Tyler and crew hooked it up!!! Y'all rule. Go…read morebuy stuff

Terrible service, inept employees and high prices. Selection is small and prices are exorbitant.read more

I attended an Intro to Archery workshop put on by TNWF and hosted by Jeff and his team here at the…read moreshop. I did archery as a kid (many moons ago) so felt a bit like starting over. The workshop was great, and all the guys were very patient and kind with all of us (mostly women). I went out a couple weeks later to try out a couple bows and Brent was very helpful and patient despite the fact I am so new to archery. He explained things to me as we went that helped me understand more about the sport and made me even more excited about it, and he didn't balk at my many questions. I'm looking forward to getting back out there to make my purchase and then making good use of their ranges and improving my skills!