Very accommodating for last minute Americans needing a massage. Wonderful massages, wonderful…read morehost, one of the most beautiful facilities I've ever seen. I greatly appreciate all the help and felt so wonderful after the massage!

Two weeks of traveling and my body was so fatigued, I was in dire need of a massage. I found this…read moreplace after several attempts (they are a bit hidden), made a reservation with a deposit. The day of my massage, I got lost trying to get to them in the pouring rain. I arrived to my appointment 1 hour late and soaked to the bone from the rain. They were amazing! Not only did they welcome me with open arms, they took me in right away kept my appointment. Luna was my massage therapist and she was amazing. She did a fantastic job and even made some suggestions on some problem areas that were holding tension. If you are looking for a spa and need a massage, be sure to stop into this place, it's worth every effort to find them, they CARE about the people who find them. Luna is amazing but they are all kind and gentle with their guests.

Ah le terme, where else can you feel like a slice of human spaghetti and pay for the privilege?…read moreWell Iceland but anyway, that's another yelp review. I visited San Giovanni this past weekend as part of a blog tour and it was filled to the brim with every man, woman and child in the Rapolano Terme area, all with some strange sand on their face until I realized that it was actually on the floor of the pools. A little weird, only because we had all been stepping on it, so putting it on my face didn't seem all that appealing but that being said, the pools were nice. The best part about this terme is the variety in pools and the gorgeous sunset views overlooking the valley. They also have a sweet dinner 'dinner and a dip' deal that didn't seem too expensive. Keep in mind that on the weekends, the terme has extended opening hours and you can dance in the pools till 1am. I definitely will be back, a little too crowded for my tastes which is why it won't get a five star review, but for thermal spas, it certainly is a great choice!

Divine spot. Completely lovely with restorative mineral waters. We felt completely transported…read morewalking into this lovely spa, focused only on waters and healing.

Il Borro is now one of my favorite hotels and I couldn't recommend it more!…read more My husband and I stayed here on our honeymoon and everything was just perfect. The staff was extremely friendly and helpful, the food was incredible (I had one of the best meals of my life at their main restaurant, the Osteria), and there were plenty of activities to keep anyone happy. We thoroughly enjoyed massages at the spa, horseback riding, tennis and the wine tasting/wine cellar tour. The food had to have been my highlight of our stay. They are an almost fully sustainable hotel so majority of the food/drink comes from the Il Borro/hotel property. Like I said earlier, I think I had the best meal of the life at the Il Borro Osteria! I am gluten free and dairy free, but I ate my fair share of gluten and dairy during my stay and had none of the symptoms that I normally would if I consumed these items in the states. Whether you are single, a couple, a family, or a group of friends, you cannot go wrong by staying at Il Borro. I hope to make it back someday, but until then, I'll continue dreaming of our time at Il Borro!

My husband and I wanted to do Tuscany for 10 days. We were looking for a luxury hotel that had…read moreeither separate villas/apartments, but also have the facilities and amenities of a hotel which had restaurant, bar, spa and activities. We also needed a place that was dog friendly, but didn't have a high daily pet fee since we were staying for 10 days. When you put all of those requirements together there aren't that many places to choose from, but we were lucky to find Il Borro checked off all of our needs...and the property is owned by the Ferragamo family so you know it's going to be top notch. Location: Very central overall in Tuscany with Florence (50 mins away) and Siena (30 - 40 mins away). Arrival: To go to the main reception you drive up to these very grand gates. You drive along a tree lined dirt road with horse stables on both sides. You pass the stables, the winery and then you come to the main reception on the right. Bellman: The bellman greets you upon arrival. After check in he takes you to your room. Parking: We had parking for free in front of our farmhouse (Casa di Piano). Reception/Front Desk: Very friendly and thoughtful. They walked through everything we needed to know about the property and farmhouse. Lobby: The main reception lobby is small with the reception desk and three couches. This is not a lobby where you would sit and chill. Room/Apartment: We stayed in the farmhouse Casa Di Piano in the Alloro apartment. In the Casa di Piano farmhouse there are four apartments (two on the ground level and two on the 1st level). It had two bedrooms, two bathrooms, living room and a kitchen. Outside space: There was a large garden, covered parking for 3 cars and other uncovered space for 2 others. There's also a play set with a slide and two swings. There was another building on the property next to the pool which had a large long communal table, kitchen and bathroom to entertain. There was a nice size swimming pool with chairs to sunbathe. Bedroom: Two good size bedrooms: one bedroom with a king bed and one bedroom with two twin beds. The beds were comfortable. There were also A/C units in the bedrooms. Bathroom: Two bathrooms: one with a bathtub and one with a stand up shower. Both had sinks, small mirrors and were a bit outdated. Hairdryers are located in the closet of the bedrooms. Products: All Ferragamo Tuscan Soul products - shampoo, conditioner, body lotion and shower gel are provided. Kitchen: The kitchen had all of the basic essentials such as plates, cups, silverware, small pots, one grill pan, cutting board, and cutting knives. There's a table in the middle of the kitchen to eat with four chairs. In the kitchen there was also a microwave, toaster, dishwasher, refrigerator, freezer, and washing machine. All functional, but a bit outdated. There is also a closet in the kitchen which has an iron, ironing board and drying rack for your clothes. Coffee Maker: Old school coffee maker that you brew on the stove. You need to buy coffee grounds. Minibar: You need to bring or buy all of your food and drinks to put into your refrigerator. Living room: There was a two person couch, two separate chairs, coffee table and TV. Housekeeping: Hit or miss. Sometimes the housekeeping would do a full clean and sometimes not. Wifi: Spotty out in the farmhouse. Dining: There are three dining spots on property: 1) Bistro: Yum! The bistro is traditional Italian food promoting local Tuscan products and ingredients, good and friendly service and overall great meals. It's also where the breakfast buffet was located. 2) Osteria (fine dining): Delicious! For the price and the quality of dishes you get is very reasonable. The service is top notch and very friendly. 3) Vin Cafe: It's a nice quiet spot to have a quick lunch or a glass of wine to watch the sunset. Spa: Good. We both got treatments and enjoyed the facility. Gym: Good for a hotel gym. They had everything you need and all high quality machines and gear. Pool: Since we had our own pool at the farmhouse we didn't use the main pool on property. The pool at the spa area was very nice. Concierge: Very helpful with all of our requests. Style: Classic Italian Service: Overall the service was fantastic from the front desk/concierge, Luca our chef who did our cooking class, to everyone in all of the eating outlets, to the spa. Other: I know the hotel can do nothing about this because it's due to the area, but the mosquitos are nasty and aggressive here. If you know mosquitoes like you then bring repellent and cream with you. Note: We stayed in August (summertime). Cooking class: Excellent! Wine Tour: Good! Dog Friendly? YES - Dogs are free and can go anywhere on property! They provided a bed and a bowl in the room. Would I go back? ABSOLUTELY even with the mosquitos. Next time we would like to experience being in one of the hotel rooms in the village.

What can I say that hasn't already been said? Nothing really. IYKYK. It's an experience that,…read morehaving traveled all over the world, I have never seen matched. We chose the 5 hour session and time flew by. If still wasn't enough to come close to trying everything. The included RITUALS are un-freaking-believable! They happen every 1/2 hour. I had the essential oils hot herb sauna, the body scrub wet hammam sauna, and the facial zen sauna. Each included a presentation of Italian "throw the pizza dough" style towel show that was both impressive and felt absolutely amazing as the hot air would punch you in the face. It was glorious and not to be missed! I would typically include photos, but phones aren't allowed. You'll just have to experience it yourself.

It is an excellent place and has a great atmosphere with a lot of choices. The only downside is the…read morelocation and distance to the city, and transport system, but it's an excellent place for relaxing.

I was sort of surprised based on the good reviews. I expected more from the restaurant and bar,…read moreexpect to pay astronomical prices for mediocre taste and experience. 18-22 euro a drink? Give me a break. Want anything in the room? 20+ euro for 1/3 bottle of wine. ALWAYS go off the resort for dinner and drinks, it's worth the walk. Over priced and under whelming. Staff was not nearly as helpful as all the other hotels we have had. They booked us a taxi to a train station that the taxi driver said has been inoperable for FIVE YEARS. I totally understand missing construction when it is new, but 5 years? Thankfully the taxi driver redirected us to a train station 20 minutes away. I probably wouldn't recommend this place. Worth visiting the Grotta, not worth the price of the hotel or the unhelpful staff

LOVED OUR STAY. The property is beautiful. The staff is very helpful. The beds were beyond…read morecomfortable. We literally couldn't get out of them. The restaurant is also very, very good! The food was delicious and service impeccable. Its only an hour drive to Florence and about an hour to Chianti. Honestly, you need to make this a priority on your next trip to Italy because you will NOT be disappointed. Also omg the Olive Oil they grow and produce is WOWZA!

I came to Castello de Velona in September 2024 for a wedding. I can't tell you what a lovely place…read morethis is. The service is impeccable, the rooms cozy and the grounds and the view are amazing! I ended up renting a car and driving in from Firenze, which was not only a great option but an easy drive through the many vineyards in Tuscany. Upon arrival I was greeted by valets ready to help you with your car and help you unload your luggage. Upon entering, you're greeted by a beautiful restored castle with many pathways, that are intriguing. My room was nice, we had a small living room with a great view of the rolling knolls. I felt warped back in time. The upgrades give this place a nice touch of elegance and charm that made me feel right at home. The thermal waters that flow through their pools are both healing and relaxing. The staff is readily available to take ANY request. I honestly felt like royalty here. We ate breakfast, lunch and dinner here. My only gripe is with myself, I wish I was more adventurous with their food. I have to admit, as an American, I'm used to large portions and feeling stuffed afterwards. I did not feel that here, in fact, the food was just enough and their wine and cocktails options were on par with my expectations. Come here to relax, come here to indulge in great service and delicious food. Come here because you need to get away from the city. You will not be disappointed.

This location is absolutely fabulous. Our rooms were great, views were fantastic, staff was very…read moreaccommodating, spa services were so relaxing and we took a private cooking class from Dominnico which was such an amazing experience - absolutely loved him and will be definitely trying to recreate what we learned hands on in his kitchen.