The staff in this office is very helpful and prompt in immediately answering email and in explaining homeowner's and auto policies and options. Bundled premiums were also lower than similar coverage from my previous insurance company. read more

State Farm was not there for me. Terry Starry and team were always friendly, but I was left out in the cold when dealing with an insurance claim. State Farm ignored calls and emails and my claim took over three months to process. I was left without a vehicle (total loss) after a collision for which we weren't at fault. It's a shame that long time customers who pay thousands for coverage can't get customer service when needed. "Like a good neighbor..."? Yeah, not so much. read more

Teri Starry has been our insurance agent for many years. Fortunately for us, we rarely have had any claims. However, when we need her....she is there to help. Whether it is homeowner insurance, auto, or rental insurance she adds clarity to the repair/claim process. She explains how the process is going to work. If i have any issues, I contact Teri, and she goes to work. She works through the maze of adjusters and service providers. At the end of last year, we sat down a did an entire review of our policies. I price shopped each policy. I could not justify changing agents or companies. I am very satisfied overall and has my highest recommendation. read more

Teri Starry from the Arvada, CO State Farm Office has to be the best agent you could ask for.  She not only  knows what she is doing but if anything out of the ordinary comes up she can always find the answer for your questions in a timely manner.  She will fight for you and make sure you are well taken care of.  She is more like a best friend that is there for you, whenever! Debbie T. read more

Always super helpful & friendly. Quick to answer my questions, help me figure out how to save on my insurance, and so much more. I've had State Farm since I was 17, I'm 43 now. This local office is just the kind of friendly atmosphere I've been used to no matter where I've lived in the country. They really are the best insurance company in my opinion. read more

I have a special circumstance and my insurance was a part of a court order. My family has been with State Farm for over 45 years and maybe since even 71'. Bob had the agency before, so I have been a loyal customer. With that being said I spoke with Teri on March 1st. We had the conversation and ensured me my insurance would not cancel. I told her to not cancel until she heard from me and I gave that directive. So believe when I say that I get my mail yesterday 3/12 and I received a letter from Teri's office dated 3/8 stating my insurance was canceled on 3/6. I called customer service they even said she noted my account to Not cancel. So why is my insurance canceled and why was I not notified sooner? This is how loyal customers and their families are treated? If the other party was no longer going to pay or didn't pay pick up the phone and call me and I will pay. I am a law abiding citizen and do not appreciate to be driving around uninsured due to the lack of professionalism and follow through from my agents office. I have an agent so I don't have fall through the crack stuff and I have an agent so I can have peace of mind. So when I say my peace was interrupted by this and my patience was definitely cracked, I switched agents and after so many years this is the bad taste that is left in my mouth. See one great experience often gets unrecognized, but one bad experience will blow up and be shouted from roof tops. I am now at peace with my decision and I see that the loyalty only comes to one side of the fence, which was not mine. read more

I've been with Teri Starry since we moved to CO almost 4 years ago. Her and her agents are amazing! Thorough, patient, and always available to get me whatever I need. I highly recommend them! read more

Teri takes ever claim very personally. My apartment flooded not once but twice in a month. She was on top of it within hours of it happing ensuring I got to put up in temporary housing that was convenient for me. She had the billing set up so I had no out of pocket expenses. When I was having a hard time working with my corporate claims person she worked to get me a new person that could work better with. Due to work and illness, it took me over a year to complete the information the claims person needed. I sat down with Teri in her office and together we called corporate and went through all the items line by line. I had a check a few weeks later. She was awesome! I use her office for all my insurance needs. I would highly recommend Teri Starry to anyone. read more

Ms Starry is professional, smart and very knowledgable about insurance and financial services. She can help with car and home insurance and she and her team can also try and save you money on your car loan or help you prepare for retirement. Her team is kind and very helpful and responds quickly to requests for information. State Farm has a cool pocket agent app too! read more

When I first met Teri I was completely blown away. She is extremely professional and very knowledgeable in all things insurance. Teri and her team have wonderful personalities and make you feel like you are part of their family. I will and do recommend Teri to anyone who has questions about insurance, financial services and any good restaurants in the area. She and her team are AWESOME! read more

If you like ACTUAL service you need to read this review.... I have been with State Farm Insurance for about 25 years. I had started with another agent and Teri Starry bought that business from my former agent. Teri has been our agent for about 17 years now, and we hold everything from life, auto, home, umbrella, and personal articles policies. We even had a rental property insured with her for a while. We have moved pretty far away from Teri but chose to stay with her for one reason: SERVICE. Teri is so responsive to our questions and needs, and has always taken time to talk with us whenever we have questions. We aren't treated like "just another customer" at her agency. Whenever we call we are greeted like old friends, and Teri and her staff take care of us. We meet from time to time just to go over our policies to see if we can save any money and tweak our insurance coverage's to meet our life needs at that time. One glaring example of Teri's service came recently when I called her agency at about 4:45 p.m. on a Friday. I have a vehicle which I only drive in the summer months. I take liability coverage off in the winter because it is stored, and I add the coverage back on when the weather gets nice (advice given to me by Teri to save money). This particular Friday afternoon, I saw that the weather would be exceptional that weekend, and decided it was time to go ahead and add the full coverage insurance back on the vehicle. When I called at 4:45 p.m. nobody answered and I got the company voicemail. I did not leave a message. I figured it was just "par for the course" being a Friday at closing time, and that I would just call another day. I was just starting to sink into being disappointed that I wouldn't be able to take my car out for a drive on the nice weekend, when my phone rang. It was Teri Starry calling me back! She said she'd seen my number on the caller ID and wanted to see what I needed. This is remarkable in my opinion. These days we are hard pressed to find people like this who care enough to make the effort. Teri quickly added my full coverage back on my car, and told me to enjoy the nice weekend. I later texted Teri a sincere thank you for her actions, when another fact donned on me.... I was texting my insurance agent... on her personal cell phone. At some point we'd exchanged numbers, I didn't initially remember why, and then I recalled that there was a situation a while ago where I needed something insurance related, but Teri told me she would be working from home, so she gave me her cell phone number so I could get a hold of her. I remember talking to her while she was doing laundry!. This is yet another example of the personal relationships Teri has with her customers, and her willingness to help even when it overlaps her personal life. I'm sure that Teri has to be one of the best State Farm agents in the company. I'd urge anyone considering this agent to join and help her grow her business. You won't be disappointed. It was my pleasure to write this review for her. Thank you for reading, The Svela Family read more

Teri and her team have always been so responsive to any questions or concerns. We were recently out of state and had some issues on a Sunday. First thing Monday morning Terry called me to follow up and make sure that we got everything taken care of. They are the best! read more

Hands down the best insurance agent I have worked with. Teri's office always takes care of my needs beyond expectation. I have found that they place customers before themselves, which to me speaks volumes. I would highly recommend! read more

I have been a State Farm customer in Ohio/Indiana for over 30 years and when we bought our condo in Westminster back in 2001, we immediately looked for a State Farm Representative to help us out. While we did not immediately work with Teri, through some internal changes we did start working with her. It has all positive every sense. Teri had worked through a couple of obstacles over the past few years and has gone the extra mile to call and spend several hours on the phone with our Indiana agents to work out the best coverage at the most reasonable cost for us. I appreciate all her efforts! Thank You !! read more

My phone call wasn't ever returned! Won't be referring any of my family or friends to this office!

This might be nothing against Teri herself, and more with her staff... But after making a request for a time sensitive certificate of insurance first via email, waiting 4 days making a phone call, put on hold, told that it would be handled and sent out the next morning, not getting anything the next day, calling again, was told the person I wanted was on the phone and that I would be called back once she was off the phone... That day came and went no phone call, I finally called back on day 6 and talked with someone who was finally able to help me, however it still took many emails back and forth to get a useable pdf to send out. Just hate to see lazy employees ruin a person and business' reputation. read more