Sarah Lucero was extremely professional, polite, friendly answering all of my questions and…read moreproviding me with policies that met my insurance needs. I would highly recommend her.

Thank you Lisa Johnson for all your help it's much apprecaited. You made the process easy and…read moreprompt!

This office is fantastic. You don't get any better service than Diana, Katelyn, and Kim. They are…read moreall very knowledgeable and give you coverage options to protect you and your family.

Kim Wood is an incredibly kind, caring and thorough agent and person! She is very accommodating and…read moretruly cares about you and your family. Kim has an incredibly kind heart and works hard for each person that comes into her office! Kim puts you first and I certainly cannot recommend her enough! Her staff is incredibly friendly and personable. Thank you Kim for all you do! -Dr. Ashley Saylor

I have been working with them for 5 years now for auto insurance and they have always been so…read morehelpful to find perfect auto insurance for me and my family. This time David helped me find a great deal! David is very nice, supportive, and expert agent! Highly recommended.

We live out in Elbert county and David has helped us with both personal and commercial insurance…read more He has taken the time to make sure we are covered well, but also has been able to find insurance for significantly less than other quotes that we have gotten. He responds quickly and is great to work with- highly recommend.

Todd has been my agent for 20+ years. He and his staff have always been for us and are always…read morehighly responsive. Todd is always looking to optimize my costs while reducing my risk. Thanks Todd.

Todd Baker has been with Farmers Insurance for about 20 years and seems to really understand the…read moreneeds of his clients.

So friendly and easy to work with-the best!!! Customer service is A++++!read more

Been with this company for 18 years. Apparently bought out and service is terrible!! Say they will…read morecall you back. Pass you around with no results after a week. Avoid at all costs. Currently looking for a new broker.

After a job change, Brian helped me define my retirement goals and found a great IRA to move my…read more403b funds into. I didn't know what questions to ask or where to start- Brian took his time, helped me understand my options, and made me feel in control of my financial future for the first time ever. He even reached out to me after I received my first annual summary to ask if I had questions about my returns and discuss if changes were necessary! Very impressive service- would recommend him to anyone.

I've been working with Brian for 3 years and from the beginning he's been great. He's quick to…read moreanswer my questions with detailed explanations, and does so in a way I can easily understand. Because of his extensive knowledge, I trust Brian to help me make the best decisions for my retirement planning.

I've been a long term customer of American Family (both auto and homeowner's). I had an accident 2…read more1/2 years ago - slid on ice, no other autos or property damaged. After my deductible, they paid approx. $1500 for repairs. Immediately my rates were raised, as expected. I just received another notice of a rate increase, basing the increase on the accident from over 2 years ago. This was my first claim, no other violations or claims, and they are after more money. Pure Greed. The agent would not reply to questions as to why the rates were increasing. Obviously I am not a valuable customer even after years of being claim-free. I have moved on to a better company.

I was an American Family auto policy holder for years until a few months ago. Tim was my agent. He…read morebefriended me at the gym and eventually convinced me to buy auto insurance from him. In June of 2012 I was hit by a red light runner in downtown Denver and I was injured. I am still trying to get American Family to pay me the benefits I'm owed. They haven't given me one red cent from the UIM policy I paid for for years. I've turned to Tim repeatedly for help. Tim has been completely unable to help me as a claimant in any way. He has been very slow to respond at times. Tim, in my opinion, isn't very interested in helping the people that pay his salary AND bonuses. Unless he is helping them buy more American Family products. While the American Family claims adjusters have continued to consistently undervalue my claim, Tim has been trying to get me to buy life insurance for 4 people. If I can't get a claim paid while I'm alive how would I ever get one paid if I died. For me, American Family Insurance was a bad investment. In my opinion, Timothy Bernitt Agency is not a wise choice either.