Lily answered the phone promptly; verified the information and was most pleasant throughout. I wish…read moreall business dealings were that easy!! Thank you for your great service. Melanie

I've been in Colorado for 30 years and I've had Susan Ball as my insurance agent…read more She has always gone above and beyond sending me copies of requested items, prompt at returning phone calls, and explaining anything I needed clarification on. She's a great agent along with her associates, I can confidently and highly recommend Susan Ball!

He keeps increasing the price of my insurance on my car. The car I have in Florida hasn't been…read moreincreased in a long time!

I had Shawn issue a policy for a new car I just bought, and got speedy and accurate service from…read moreAnna Thomas. Happily I was able to do everything through e-mail and did not have to go in.

Highly recommend Jim and his team. I have worked with Jim as both a customer and a vendor. Jim,…read moreTodd, and Vicki are a stand-up team that are very knowledgeable, personable, and real. I've seen first hand how well they take care of their customers and always do right by people. Even to the point of personally showing up and helping customers in times of need. Very low pressure and always seek to find you the right solution for whatever your needs are. I have recommended them to customers, personal friends, and family members and will continue to do so. Among the best!

State Farm helped us through a rental car damage claim resulting from a big Hurricane in Savannah,…read moreGA. We got great service and only had to pay the minimum when all said and done. Thank you so much Jim Plane and Devon for your expertise and fantastic customer service!

The staff in this office is very helpful and prompt in immediately answering email and in…read moreexplaining homeowner's and auto policies and options. Bundled premiums were also lower than similar coverage from my previous insurance company.

State Farm was not there for me. Terry Starry and team were always friendly, but I was left out in…read morethe cold when dealing with an insurance claim. State Farm ignored calls and emails and my claim took over three months to process. I was left without a vehicle (total loss) after a collision for which we weren't at fault. It's a shame that long time customers who pay thousands for coverage can't get customer service when needed. "Like a good neighbor..."? Yeah, not so much.

Working with Josh Olson at Mark Peters' State Farm office was such a great experience... and…read morehonestly, who ever says that about shopping for car insurance?! Josh was super patient with me and took the time to break down every part of my quote so I actually understood what I was getting. On top of that, he found me a policy that's almost half the cost of my previous auto insurance. And I absolutely love how transparent he is- I never felt like there a hidden fee or surprise add on lurking around. If you're looking for an office that's easy to work with, friendly, and actually wants to save you money, I can't recommend Josh and Mark Peters' team enough.

Very prompt and thorough responses to claims and questions. Personalized and insightful customer…read moreservice.

I am very grateful for the quick and professional reply from Paul when I initially reached out to…read morehim. I have spoken with both staff members in the office and I am extremely impressed and grateful.

This agency has been great - they are much less expensive than USAA so we switched, and they also…read moreensure my mountain log home - which USAA wouldn't touch!

Chris is an amazing individual and agent. He treats his clients like family by providing a white…read moreglove service. Chris goes above and beyond when explaining the ins and outs of insurance policies. I'm thankful to have him as our family insurance agent.

Excellent insurance agency. Insurance claims happen when life goes wrong, so it's nice to know that…read morethe process of making things right again will be stressless. The Chris Cruz agency delivers there. Today I returned to my car at a trailhead to find the rear window smashed. I was a bit concerned, because we have travel planned in a few days. Within one hour of reporting the damage, Chris's office had scheduled repairs for tomorrow morning. There might be less expensive insurers out there, but I'd bet they don't provide service like State Farm!

Working with Mari was great! She went above and beyond to make sure she had all the information…read moreneeded to find me the best deal all while informing me of the complicated insurance nuances. When talking to Mari , I didn't feel like I was being tricked into paying for unnecessary coverage and felt comfortable asking any questions I had!

Called to get a quote last week. Although they were not cheaper than what I am currently paying at…read morethe moment, I will still transfer my polices from my insurance company. I'm not looking for price, I'm looking for value. Someone that will help me through the process and make it as painless as possible and someone I trust. I was explained the coverages, and she didn't try to over sell me. I called a few times to ask a couple of questions before we made the move and each time I was provided with exceptional customer service. I really appreciate the help Judy provided me. I will be sure to refer this office to everyone I know.