They don't check stock on all the items. Been stopping by for two weeks straight now looking for a…read moresingle gang low-voltage mud ring. Empty every time I walk in... Somebody check the damn shelves!

I went to the True Value located on 24444 N. Wickham Rd, Melbourne Fl, & it was not pleasant…read more Employees standing around with nothing to do & when I entered the store, one person was slightly hesitant, then asked if he could help me. I bumped a plastic bottle & apologized. He did not respond to what happened & picked it up & walked away. The cashier did not believe in customer service. He was very grouchy & one of their small flyers went on the conveyer belt. He took it & asked "What's this for?" He barely spoke & could care less about me or even thanked me. There was a little more but this gives you an idea about what happened. For the discount-oriented, absolutely no discounts of any kind (military, senior citizen, first responders, etc), except for rewards members. Sorry for rambling on...

They always have what i need and helpful sales people avaliable maybe prices a bit higher than the…read morebig stores but I don't have to walk the entire building for what I need

I went in to get a key cut. They were so clueless. It took four of them to even cut half of the key…read moreand they told me that they cannot cut the other half of the key. Very untrained and rude. I went to the Ace Hardware on Babcock and they did it without any issue I was in and out within two minutes. I would never go back to the Ace Hardware on New Haven 192.

CLEAN, ORGANIZED, FRIENDLY, & HELPFUL... Always available to…read morehelp someone, especially an old retired couple! Thank you for your kindness EACH time we go there! The employees are not overpowering, trying to get us out of the store real quick, but helpful and allowing us to browse & buy more than what we came in for! Someone is always available to help us & answer our questions. If they don't know that department, they get someone for us. We prefer to drive up from Palm Bay to visit this awesome store! Thank You! Oh, and just to say, my husband is legally blind & always needs extra help, and an employee is Always available to him when needed! Thank You!!!!

What could improve?? Everything! Services, amount of staffs on the floor, price, etc. what's the…read morepoint of having online store when they can't provide support in store when needed?! They could only say, "go ahead and return it, then re-order, you only have to wait 4 more weeks for the product to arrive"...

I go into Lowe's to buy a few things, when I get to the checkout, which is self checkout ... I scan…read moremy items and try to ask for the military discount. The lady told me I had to put my number in... I did and it didn't give it to me. She called a manager, and they said they can't give it to me until I register online. I had my ID in my hand, but that's not good enough. You have to get verified online otherwise they won't give you the discount. So disappointing and frustrating. I did not buy the items I came for. The crazy part is I was going to write up a positive review because I saw so many things that support the military... hence the photos I first took. But this is terrible service. "You have to pay for your things now without your discount but you can go online and register for it for further purchases". I used to be able to just show my ID card for the discount. Why would I want to return after this inconvenience and terrible customer service? I believe in technology and the world moving forward with progress, but sometimes common sense has to play into things and there should still be a way to show my military ID card and get my discount. What about the elderly vets who don't understand how to do things online? I guess they just don't ever get their discount. Why not set up a computer in store that people can register in person by showing their actual ID? Instead you tell them they can't get it for this purchase because they have no way to help you. Makes you wonder if they don't do this to prevent some of us from receiving it... makes more money for them. Seems awful convenient they have made it difficult for us to get it the discount.

June 5, 2026: Pro desk to order 2x4s and plywood. Waited for associate to make plans for her…read moremother's birthday party (wish I remembered her name), then ordered ~$350 worth of materials, plywood was to be cut into 2x8 pieces, associate said she entered cutting info into delivery comments section. June 6: Materials were delivered by 8:30. Plywood UNCUT. Spoke in person to a lumber associate that afternoon, he told me no such notes were written. My wife verified that she said they were. Lumber associate said he would have the plywood picked up, cut and redelivered on Monday, June 8. Plywood was picked up at 8:30ish on Monday. On Tuesday morning, I called Lowes 12, yes, 12 times to get a return status. 5 times, no answer, 2 times, transferred to the wrong department, 4 times Randy? couldn't hear me and hung up. 1 time I got a person who took my number and said a lumber associate would call me back. 9:30 a lumber person called and said they considered my order too small to be handled right away and asked if Thursday was OK. I had no choice and accepted. Next time, Home Depot will get my business.

Seems like thier are always solicitors at the front door harranging us to buy something on the way…read morein, and then again on the way out. Cashier always asks for a phone number, and then when we decline they try to get us to enroll on some TS account. I realize they probably have to ask this, but it just gets annoying. I'm just trying to buy dog food! Switch to Chewy....

I love going to Tractor Supply. I purchase food for my pet pig but I always find many interesting…read morethings to purchase there!

Scott, Marty, and Mike were AWESOME! I stopped in to buy a freight bag for my towing basket, and…read morethey tried find a bargain for me since they felt that it was a little pricey for what it was (I don't mind & bought it anyway). Totally friendly, resourceful, and Scott & Marty even helped me to load it for my road trip. This is a five star spot, and I would definitely come here again for anything hardware related. Five stars for three great guys!

Here's a suggested corporate communication to the employees of Northern Tool …read more.. Dear Employees, while we depend on our valued customers to shop with us throughout the year, they depend on us to provide an even greater level of service when disaster is imminent. Hurricane season presents an opportunity to demonstrate how much we appreciate the loyalty of our customers to purchase our products. When these loyal customers are seeking service and/or parts to storm related recovery equipment such as generators and water pumps we need to be ready to respond without delay. Online orders will be processed with a simple additional question; "is this a time critical parts order?" If so, we will schedule our distribution centers with sufficient staff to process, package and ship all in stock orders within 24 hours of order placement. It's the least we can do to help our customers when the need is critical. Thank you for caring. To Northern Tool management; pull the audio from the two "recorded" conversations I had with your CSRs just days before Hurricane Dorian threatened the Florida east coast. Paid for next day FEDEX shipping and have still not even been able to determine if order has been processed.

Here's a periodic review because I got awesome customer service I was helped by Sarah S with Some…read moreflush LED lights I needed to replace in my kitchen as a unit and not as a bulb and I had some other projects to do around the house so I got the help of Zach at the cash register self checkout. Once again, the customer service was above and beyond the folks making me feel like I was welcome in prioritized instead of just some sort of inconvenience the troubles in with questions. This place is batting 1000 when it comes to genuine concern and investment in resolving issues finding answers going as far as googling information on a third device to make sure I get the right product that suited for my knee instead of some lazy upsell to whatever the most expensive item is that means a lot. That's why I'm providing this follow up review because no one wants to be taken advantage of even if it's for like $100 so I'm glad to keep coming back here to continue getting quality customer service care Very well done Lowes very well done

While in Cocoa Beach, we went with friends to this Lowe's to help check out some light fixtures…read more The selection was very good and impressive. The price points were all over the place, so you can easily pick something modest and budget friendly or something extravagant and expensive. Since we were just looking at options, we did not request the help of any associate, but the store was very well laid out and nicely organized.

Not sure about the other review but the owner doesn't even work in this store. I suspect the review…read morewas someone from Ace that just wanted to hurt the business. The store is a beautiful store and the employees were very helpful when I was there. I'm sure they don't know everything but they honestly seemed to want to help and were very friendly. Don't listen to my review or the other doofus, go see for yourself.

No one who works here seems to know anything. Stopped in since it is close to my house, looking…read morefor manure for my garden. No one, even the owner even knew what manure was! Another time I stopped again, ( I was in a rush and needed it asap) looking for a drill to 1/4" socket adapter. They said they don't have one, but as I looked around, there it was. I showed it to the guy who helped me and he admitted he didn't know what it was, so it was easier for him to just say they didn't have it.... Thanks, but I'll stick with Ace Hardware if I need something....

Had a super difficult time finding what I was looking for. With Covid protocols in place and no one…read morewearing masks (a few employees and me). I ended up getting something else and told I could return it if it was the wrong item. Well, it was the wrong item so I didn't even remove it from the bag, I just headed back to return my $10 item (to the same person who sold me the item). To my surprise, he said "no receipt, no return". I explained that I was just there and that I hadn't even taken the item out of the bag but, nope! He wouldn't even let me exchange it. Needless to say, I won't be back.

Associated don't understand their own policies. They advertise items in stock that they don't have…read morein stock. When challenged on why they advertise items in stock that they don't have, the lady quipped that is why they always tell people to call first? Good job at being rude and offering excuses. Okay, so you have a website that you have spent big money on, but yet don't trust as a company and evidently that means you as a customer shouldn't trust it either? Was totally blown off, customer service went from 0 to 0, transplanted Yankees. Don't waste your time with this store location.