Wonderful experience with Dan L. He listened to my needs & made suggestions right in line with…read morewhat I was looking for (coverage, budget, etc). Saving money is great, but having faith in your agent is paramount. Dan's knowledge and professionalism helped to set him & his company apart.

When I got married and relocated to Dallas from California, I made a lot of calls and conducted a…read moregreat deal of research into the insurance I would need for my family in Texas, namely home, car, life, and a liability umbrella. And when I was ready to buy, calling Chuck Harrison was one of the smartest decisions I ever made--Chuck's a great guy who knows his business and product lines, and is constantly looking to save me money. His agency only sells the good stuff, e.g., Chubb, Safeco, and Progressive, so you know you're not getting stuck with a second rate product. But the real difference is the customer service. Chuck and Angelina (his friendly office manager) have patiently walked me through every proposed policy (as a lawyer, I have a tendency to ask a lot of questions). They're also always looking out for me. As just an example, earlier this year, Chuck found me a homeowners policy at a price I thought was great for the level of coverage, and I agreed to it. Done deal, happy customer, and a nice sale for Harrison Insurance. A couple weeks later, just before our home was scheduled to close, Chuck called and told me that he had done more research, and he was able to save me $300 on an even broader policy. Honestly, who has ever heard of an insurance agent who (1) spends time doing additional research AFTER a sale and then (2) tells a customer about a cheaper option that presumably means LESS money into his own pocket? That right there is an example of honesty and dedication to the customer that you just don't see much these days--I can't imagine a better insurance agency than Harrison.

Duane is a fantastic agent. I trust him completely. In fact we are considering buying a new home…read moreand he is a very trusted advisor that we have consulted during this process. I have been with Duane for 10 + years and will stay with him for 50 more! Highest recommendation possible.

Duane Schultz is an excellent insurance agent. My parents have used Duane with Farmers insurance…read moresince 2000 and he always tries to get them the best rate. We are very pleased with his professionalism and kindness and would highly recommend Farmers Insurance if he can be your agent.

This is the best auto insurance company in my experience! They are always ready to help in any…read moreevent, and answer questions I may have in regards to my policy. Their rates are better than most other companies and very reliable. I highly recommend!

Everyone in Ann's office has been wonderful to work with. They were all attentive to my concerns…read moreand reassured me that all would be taken care of. I highly recommend Ann Anderson.

I had homeowners and car insurance with Sean as my agent for a year, but then work forced me to…read moremove from Texas to Washington. Sean showed his true colors then. He dropped me like a rock, was no help at all in helping me transfer, it was brutal. I had to figure it all out by myself, new home insurance, new car insurance (as it was a different state), even something as simple as finding and new agent. This person is an awful ambassador for All State, he clearly does not give one care or thought to his customers.

As others pointed out, Sean Howey seems to have anger management issues. He threatened to sue me…read morefor slander if I left a review online. Basically, my auto insurance went up by $300 for no reason. I sent him an e-mail not to automatically renew to allow me to compare rates and he responded to my e-mail me that my insurance has been cancelled. I thought that was drastic but it turned out it wasn't cancelled but pending cancellation. I called his office a few weeks later to look into renewal options and the person I spoke to (Blaine) told me it may be too late to renew even though my insurance was still active. He told me he would get back to me but I never heard back. I called their office a week later but no one would pick up. I hide my caller ID and called back but someone would pick up and then hand up once they recognized my voice multiple times. I called all state to report the issue and they switched me to a different agent. I sent Sean Howey an e-mail to let him know that I am taking my business elsewhere and will share my experience with others and he went ballistic and threatened to sue me. Sean, if you can read this I am waiting for that law suit.

Josiah is such a good agent. He was very patient and answered all of my questions. He helped my…read morefamily during the ice storm for several weeks and was very hands on with everything. He called us several times to make sure we were doing well. I can tell he really cares about his clients and he's very passionate about this industry. I've had pretty terrible agents in the past, so I'm glad I finally found a good agent.

I shopped around and I learned that AAA doesn't offer full replacement and they didn't save me any…read moremoney. The agent was honest and told me to call his Liberty Mutual agent in Arlington. I switched to Liberty Mutual on the home and saved $4000+

This place is great. The staff was super friendly and when I came in looking for help they stopped…read morewhat they were doing and helped me out. I was lost and turned around and needed a map. Not only did they give me a map but they

I have just started using Dennis Baker and State Farm and they are amazing. I had to change some…read morethings on my policy and I was REALLY pushing a deadline. This was my fault, but Vicky went above and beyond to help me in any way she could even though it was difficult for her. She even made a phone call I could have made myself just to I was more comfortable and didn't have to. I feel so taken care of and amazed. I am a new adult and everyone has been so patient and kind with all of my questions. So amazing. 10 stars! Vicky is incredible.

Customer service is sub-par. When choosing a brokerage you want a team that will explain to you the…read moreentire process, but go to bat for you as well. This office does not do either. Search for a broker that earns the 20% commission he gets from your policies.