Charlie Longstreth is a fine craftsman. He has decades of experience and will always give you a…read morevery honest opinion about what is worth fixing or not. He charges a bit more than other luthiers but with that in mind, you get what you pay for and Charlie's skills are worth every penny. He re-fretted, fixed and adjusted my almost unplayable 1917 Gibson mandolin. Now it plays like a dream.

Traveling from San Antonio for a few days and found this little music store and had the best…read moreexperience here. We came to find a guitar strap, and left with a guitar strap and a beautiful Taylor guitar. Chris more than helped us find more than we expected- Extraordinarily knowledgeable, kind and patient. Highly recommend. All the love and thank yous, Chris (and Art!)

This is our second time visiting this store. Gabe always makes us feel welcome, he goes way above…read moreour expectations. We had a request that was unusual and Gabe spent as much time as needed to help us. While we were in the store people came in and Gabe greeted each one as he greeted us. His store is very well organized, clean and welcoming. My wife and I are very happy to have found this store. We highly recommend this store to anyone who needs help with anything music.

Really piss poor service, felt rushed to leave the store, and here I thought Guitar Center sucked…read moreass.

I've been consistently impressed at the selection of instruments they've got here. Particularly…read moreunique guitars, banjos, and mandolins - great place to check if you're looking for something other than the standard mass produced fare. I appreciate that the staff is not pushy in the slightest, and they seem to respect the relationship between a musician and and their need to fit the instrument that suites them best, which sometimes takes time and trying many different instruments side by side. Also feel that they've been quite fair and reasonable with making deals on trade-ins. Much more so than a corporate music store like Guitar Center. Grateful to have a quality local owned music shop!

incredibly rude and belittled me for simply not knowing the hours of operation for the store…read more demanded I tell him who told me he opens at 8 am. so rude and unpleasant. thanks for helping me start my day good. pretentious asshole.

dropped my acoustic guitar off to be restrung. picked it up. clean, perfectly restrung, tuned it up…read moreand am very pleased. I asked for advice for pickup and Race found just the right one. professional and friendly and on time. thanks.

We went in to buy a djembe. The clerk was friendly and helpful. When we checked out, she said we…read morehad a two year warranty; we thought that was great until we reviewed the receipt and saw we were charged $28.99 for the warranty. It seemed a little sleazy, but we do love the djembe.

carl did a great job on my olds super cornet. thanks so much for your help!…read more jd

Nothing but raves, Charlie Klassen saved my bacon. My flute was damaged the night before my band's…read moredebut show, and I was freaked. Took a chance and caught Charlie just as he was opening, explained the situation, but he was already fixing my flute by the time I finished my tale of woe. Not only did he fix the problem, he went the extra mile and fine- tuned my flute, it has never played better. Huge thanks and respect for the shop and Charlie, who also happens to be one of the hippest musicians I've chatted with in a long time. Highly recommended!

I brought in a flugelhorn which had a broken attachment and Ohj fixed it within 45 minutes and it…read morewas better than new. I've seen a bunch of brass labs all over and he's got a great setup. Super professional.

Repair wise, this place may be fine for brass, or for beginner horns, but for woodwinds and more…read moreprecise work, you're best advised to look elsewhere. This opinion is based on many years of experience working with highly respected technicians in major (and smaller) cities. Oh, and the hourly rate is rather high.

As I write I am sitting outside the windowed door of my 9 year old sons' guitar lesson. I can see…read morein so I'm comforted with not having to be inside and hover during his lesson...huge safety relief. We did shop around before selecting where we wanted to go-but came back here because foremost this is where he felt most comfortable and I liked the additional perks that came along with being a member...windowed rooms (as mentioned) free group lesson times for other instruments, monthly jam sessions etc...and a HUGE bonus for me, a busy mom was the flexible schedules. We picked a time right after school, and of course for the first time (but certainly won't be the last) I forgot his guitar! No problem!!! Students are allowed to pick any guitar they want from the Guitar Center and use it! Such a convenience and relief for this scattered mother! Not to mention, the kid thinks that's pretty sweet!

The employees were very friendly and I was able to find an acoustic bass. However, I went there to…read moreget my acoustic bass fixed for free as their courtesy for shopping at their store. The employees didn't really fix the problem which was a buzzing noise on the first fret. Horribly unprofessional, an employee said "Sorry, I'll be right with you!" and went outside to smoke a joint right at the entrance. He should be fired because it's rude to smoke especially that close to where people are going in and out.

Don't do business here. They will nickel and dime you to death and then pretend that it was your…read morefault. This business needs to take responsibilities for how their employees conduct themselves, especially the manager. Not only did this place sell me a broken watch, but when I was told to come in for a refund, - "I'm so sorry it was just put on the floor today we didn't know it was broken. Come on in and we can process that" - both the employee on shift and the manager seemed more interested in telling me that I was wrong than resolve the issue. Won't be back and I'll try to make sure others don't get scammed too! P.s. If I wasn't told false information by the employee or treated poorly by the manager then this would not have been an issue at all, I'm a pretty reasonable guy. But when you treat people like this you get bad reviews. Just look at your yelp reviews.

Went in there once and had a really good experience with a lady; she was very patient and all…read morearound very kind and welcoming. I left having a good feeling about this place until I returned this time, that original lady wasn't there, and it was an older fellow instead. I assumed all workers there were gonna be just as kind, but when I spoke to him, he kept cutting me off and rushing me. He was just outright rude to me in a very condescending way compared to my first experience. I was very surprised by how polar opposite my experiences were here very disappointed

Best in Oregon! Save your time and start here! This is a dying art form of master tube amp repair.read more

An easy 5/5. When Mike fully retires we are in trouble. Friendly, expert, reasonable. A good man…read more One time years ago I brought an amp in and the founder of Musician's Friend had just left. He flew up from Medford in his own plane to have Mike repair his amp.