My experience at Terrapin has been excellent. The staff is consistently helpful and friendly; the therapists exceptionally knowledgeable and instructive. During the last decade I've had three surgeries I had to rehab from. Terrapin has been timely, efficient, and productive each time. They deserve my highest rating. read more

I was being seen here after femur fracture. After 90 visits I was not showing any improvement. My therapist basically told me I was wasting my time and discharged me. I was devastated. read more

I have been receiving PT for Balance; Gait; Strength training for a year on. Was first referred there as part of recovery from a knee replacement surgery. I begin to receive therapy their unique underwater treadmill. It's delightful and very helpful process. I find the kind, knowledgeable and attentive in customizing trainings, especially for what my recovery goals are. I'd highly recommend caring and effective the owner, Dr. Tony P. Set a high is It's reflected in all interactions with the staff. Highly recommend place.! read more

This place is amazing and I can't recommend Terrapin highly enough. From the moment I walked in I was greeted with respect and thoughtfulness. Tony did a thorough evaluation and we established goals and a plan for the healing of my painful back. It's a bonus that they have a therapy swim pool that worked wonders. The front office staff, the aides, and all therapists, Tony, Aaron and Andrew, are knowledgeable, friendly, kind, and committed to your healing. read more

Terrapin was amazing during my recovery from hip replacement surgery. The entire staff is so friendly, kind and caring--it really made a difference. I especially want to give a shout out to Aaron and Tony--my therapists. They were patient, attentive and compassionate. Thanks to them I am feeling stronger and well on my way to a full recovery. I highly recommend Terrapin for quality care and a welcoming environment. read more

Pool and land exercises. My therapist was very good and gave me things to do that worked for me. However their office policies changed for the new year. There was a 25. missed appointment but has now changed to a 100. I was very offended they wanted so much more money. You either sign the contract or you are told you are being taken off of their appointments. Money means more than helping people is what I felt like. I never missed an appointment. I am sorry they have dismissed me. I give it 3 stars as patients don't come first before money read more

Everyone at Terrapin is wonderful, friendly, and professional, but I'm convinced Tony is a magician. I came to Terrapin because I had minor but nagging running injuries that had gotten worse: plantar fasciitis on one side, high hamstring and gastroc strains on the other. I had gone from running about 25 miles/week to being unable to run a mile. Tony worked with me to improve my gait, warmup, and stretching routine. He also helped me build self-confidence that I could run without pain. I was back to my usual mileage in less than a month of working with Tony. Now that I've finished my physical therapy, my pace is continuing to improve. The only downside is that I miss getting to see all of the Terrapin folks twice a week! read more

These folks helped me through a knee problem, snd I recommend them highly! The pool is helpful.

I wanted to do pool therapy after my hip replacement so my orthopedic surgeon send me to Terrapin and I'm very glad that he did. I really enjoyed my time there and thought that they did a great job. One of the things that I really liked was that I always worked with the same therapist, Tri. Tri was great and asked me lots of questions about what my desires were for post-operative life, and came up with a treatment plan designed specifically for me. He always listened to what I had to say and then would modify a day's treatment to address any problems I may have had since my last visit. The treatments never felt rushed and I really felt I got the most out of the regime. They also seemed to have a strict COVID protocol which they followed closely, so I was never concerned with catching the virus during a visit. I would highly recommend Terrapin to anyone who needs PT on the Monterey Peninsula. read more

You will be in excellent hands at this facility. Friendly and talented staff from PT aides to PTs.I have had a great experience and a have made great progress. Water therapy pool is a great feature which I highly recommend. Thanks to Tony, Heidi, Michael, Lawrence and the team for your excellent customer service and professional and knowledgeable care. Don't hesitate to chose Terrapin for a caring, healing experience!! read more

I'm working on a hip injury and have had such a good experience at Terrapin. Michael is my pt. He listens and honestly cares about improving my hip strength and mobility. He's calm, professional, patient and very respectful. He works carefully to understand my threshold and customizes my stretches and exercises to strengthen my hip while avoiding pain. There are many students/interns bringing energy and enthusiasm to the environment. The front staff is delightful, efficient and extremely helpful. The pool is fantastic...I often exercise in a pool, so it was wonderful to explore water exercises. The parking is close and plentiful. I highly recommend Terrapin Physical Therapy! read more

Where to begin? My husband was involved in a motorcycle accident due to some idiot running a stop sign, which resulted in a bad wrist break. After having successful surgery with Dr. James Lin with Monterey Spine & Joint, Dr. Lin referred him to Certified Hand Therapist Lisa Livian with Terrapin Physical Therapy, also at Ryan Ranch. Lisa had a great relationship with Dr. Lin and could email or call him directly if anything came up, which was great and showed a team approach in my husband's healing. Lisa would tell him how he was progressing and Dr. Lin would confirm it. Lisa was so AWESOME and explained every step of therapy and the function of each exercise and would address any questions or concerns my husband had. She showed me how to massage the scar tissue in my husband's hand between PT sessions and I was grateful for being welcomed into the sessions to be a part of his healing process, versus asked to take a seat in the waiting room. She and the staff were great, always smiling and warm and tolerant of our sense of humor. Fast forward 6 months and am grateful to say my husband is healed. Choosing Dr. Lin and working with Lisa Livian were the BEST decisions we could have made throughout my husband's road to recovery. Lisa, you were so essential to B's healing and we are thankful beyond words for everything you did for us. We may have started as patients but left as friends. B & P read more

I can not say enough great things about Terrapin! Andrew was my Physical Therapist and was helping me with ankle, knee and lower back issues. I was in great pain and distress and not an easy client to deal with. If this sounds remotely like you this is the place to go. At Terrapin you will find a level of care, compassion, expertise and professionalism that is difficult to come by. It is a team effort that begins when you check in with their most helpful and pleasant staff at the front desk. From there you are escorted by their stellar Aids that help you warm up and make sure all is well. Your physical Therapist will put together a comprehensive treatment plan for you based on your evaluation and will work with you to achieve your goals. In all sincerity I can say Team Terrapin helped me to regain my independence and quality of life. I will always be eternally grateful. read more

Tony & Heidi run not one but two excellent physical therapy locations! Excellence is the standard of care you receive. Tri is fantastic and the latest addition to their group Sam is phenomenal! If you want to get better and get your life back see these amazing people. read more

My mom is actually the patient, she just doesn't have a yelp account. Just here to share how great she's doing while being treated by Mike at Terrapin Physical Therapy. My mom has struggled with pain off and on for a long time and in the past it's even seemed worse after physical therapy. After treatment here she's feeling amazing and experiencing great relief. The office is clean, well run, and everyone is very kind & friendly as well. Thank you! read more

I called Terrapin about 6 months ago to schedule some physical therapy. I was told they weren't accepting any new patients. No apology, no referral to somebody else, nothing. Just recently I called them again to schedule physical therapy. Once again they are not accepting new patients. Wtf. :( It would be extremely helpful if they would put this information on their website so potential patients don't go through the hassle of making sure their insurance is accepted both ways for no reason. Apparently this is a common occurrence so don't bother factoring in Terrapin when researching physical therapy places because it's probably a waste of time. Both times I called they weren't accepting new patients for many weeks. read more

I have nothing but respect and gratitude for all the physical therapists and staff at Terrapin! They truly are the best. They have a professional and friendly atmosphere that motives you to do your best and carry out a healthy lifestyle outside of therapy. Playing sports all my life and college volleyball has taken a toll on my body but Tony taught me the correct body mechanics to decrease my pain and increase my back and hip strength. I've never felt better since coming to Terrapin. Facility is very clean and constantly getting better. Check out their water therapy, its awesome! Thanks for everything Terrapin family read more

Terrapin has been a godsend for me. After recently getting two new hip replacements, along with three hip dislocations, my body still wasn't moving comfortably and I was still feeling scared to move... I'm delighted to find that my experience working out in the therapy pool has been fantastic. Tony (owner) has been so understanding, kind, and compassionate, and moving around in the pool has given me a new sense of movement and confidence about my past injuries. Terrapin is a great environment, has a terrific staff, loads of equipment, and the therapy pool is a real treat! I highly recommend this establishment. read more

I recently suffered an injury that requires physical therapy. I was set up with Terrapin and didn't quite know what to expect. My first appointment was outstanding. I met with Heidi upon arriving and she quickly got me squared away with the paperwork. When I finished, I was quickly seen by my therapist. Tony explained what we would be doing and answered all my questions. He was extremely knowledgeable and built my confidence in the healing process. This injury has come with feeling a little depressed with not being able to live a normal life like before my injury. Tony, my therapist, listened to my concerns and set a plan to help me "get back on my feet." I mentioned that I would like to come back for a second appointment the following day. They didn't have any times available, so Tony agreed to come in at 7:40am to see me. This was not his usual work time but he went out of his way to accommodate me. I was super impressed with his willingness to help me out. I really want to heal and conveyed this to Tony a few times. I am a motivated customer and he was willing to go overboard to help me achieve my goals. The pool therapy is unique in California. I understand that there are only 5 locations that have pool based therapy in CA and Terrapin is one of those locations. I enjoyed my pool therapy and responded well to the process. I am excited about my future sessions with Terrapin and getting back to my normal daily life without this injury! read more

Great technical abilities and a sincere interest in reaching the therapy goals. Their interest in educating as well as healing was outstanding. I highly recommend Terrapin. read more

I am a second time patient to Terrapin as I was so pleased with the recovery after my first injury. I was initially referred to Terrapin last year for a broken ankle. Having a treadmill in the pool got me back to normal very quickly and I was skating again in less than two months. I have unfortunately found myself needing PT again, this time for a broken leg (both tibia and fibula). The healing of my bone has taken a long time, but doing PT the entire time helped me keep muscle, gain back range of motion, and has made the transition to walking much smoother. It has only been a week since I have been allowed to walk on my leg, and I am almost ready to be crutch-free. Yay! I have worked with three different therapists, Tony, Steve, and Tri, and they have all been really great and invested in my recovery. In fact, the entire staff is very friendly which helps relieve any anxiety you may have about going to physical therapy. I can't say enough how much I recommend Terrapin! read more

Having recently experienced some severe neck stiffnes for several weeks, I made an appointment to visit Terrapin Physical Therapy to have it diagnosed and treated. This had to be the best decision I've made in years; the experience was fantastic. The entire staff is professional and friendly, and most importantly, the level of expertise and care was above and beyond my highest expectations. Thorough evaluation and treatment, with very clear explanation during each step of the process. These people are truly at the top of their field, and treat their patients like family. read more

Terrapin Physical Therapy has the best staff! The friendly and supportive staff go above and beyond, I felt comfortable automatically. I was able to do 5K after a short time with them and feel motivated to do more. Thank you so much Tri, Steve and team for making me whole again! read more

How I love Ripple/Terrapin Therapy. The place is beautiful with gorgeous art work so when you walk in the whole atmosphere is tasteful, clean and serene. I lucked out and got Nathan and highly recommend him. He assessed my hip and knee problems and then got to work with exercises and a program to get me up and going again. He is so nice and knowledgable and fun he made exercising enjoyable. He is very engaging and kept it interesting, never boring. I did a variety of floor exercises and stairs and different machines plus the wonderful hydrotherapy pool. I did my exercises on the off days and after a few weeks I could feel and see the difference. I am thrilled I can walk and go upstairs with no pain. The entire staff is friendly and supportive. Definitely 5 stars. read more

I worked with Tri and Steve while at Terrapin. They were both very knowledgeable and attentive. I had not been able to run for two years due to a hip/back injury secondary to pregnancy and labor. Running was my passion and they brought me back to it. I will forever by thankful to the therapist and staff. Tri used an iPad to complete a running gate analysis which allowed him to pinpoint the issue with my stride/gait in a precise manner. The therapists initially had me in the pool (which has a treadmill under water!) for a controlled, pain free environment, then they brought me to land therapy once I was strong enough. They also utilized myofascial release with cupping which was very helpful. I would definitely recommend Terrapin. read more

I have issues with an IT band and injury for 5 years. I went to another facility when the problem first occurred with some relief from the pain. I slipped and fell at work over a year ago and the pain in my leg was getting worse by the day. The therapists and their assistants did an excellent job of relieving my pain and working with me to develop a home stretching and exercise program . I have nothing bad to say about this place and can only give them accolades for their knowledge and patience. read more

Lisa and the rest of the staff at Terrapin were great. I took my therapy seriously and the plan Lisa laid out for me we well thought out. I "graduated" early from therapy due to hard work and being lucky enough to have a great therapist for my wrist issue. read more

Unfortunately, I'm a veteran of knee surgeries...more than I'd like to count. At last, I had a total knee replacement (by Dr. Meckel...love him). This place is as good as it gets. The entire staff is really friendly. I was a little PTSD about physical therapy, because my hospital experience with PT within hours of my surgery was very painful. I was scared to death to let anyone touch my knee. Jennifer and Steve were very compassionate and patient with me. I finally stopped being afraid of pain, and they found a way to work on regaining my range of motion, without forcing me into something I couldn't handle. I love the pool, of course. The water treadmill is a blessing. I was scared to try land work, but Steve earned my trust and I have to admit that I really began to make progress here. This is a team of true professionals, and I doubt I'd be where I am had I not gone here. I highly recommend this establishment. It's clean, has state-of-the-art equipment and top notch PT's. I'm a fan. read more

My orthodpaedist, Dr. Satow, sent me there, and since he is the best bones doctor around, I trust his judgement. Terrapiin has a super staff--it is obvious they enjoy what they do, and they are all incredibly knowledgable about human anatomy. The hydrotherapy is a great plus! read more

Everything was going great after a near fatal accident over a year ago. Still going thru legal proceedings to pay of all my medical bills. So many people are waiting and continue to care for me, but Terrapin Physical Therapy Management decided that they wanted some money RIGHT NOW before they would continue to help me finish my few sessions I had to complete my therapy. out of GOOD FAITH I did pay them as much as I possibly could on the bill and they thanked me only to tell me on my next visit that I have to pay Every Visit a Co Pay that has never been required by any caregiver thus far because of my situation of not being able to leave my house in a year making it IMPOSSIBLE to get my life back together needless to say any money for ANY payments. I was So Disappointed that they could not just wait like everyone else to collect their monies for services. As I told them I had EVERY intention to pay them. Afterall they were helping me walk again. I thought. My injury has taken it's toll. I am so devastated. I was all about YELP 5 stars for Terrapin!! But that was quickly dismissed abruptly. TERRAPIN PHYSICAL THERAPY MANAGEMENT HAS FORGOTTEN WHAT COMPASSIONATE CARE GIVING IS, LIKE MOST OTHER MEDICAL ENTITIES...THE MIGHTY DOLLAR RULES!!! i hope they make it real big some day.... read more

I was referred to Terrapin by my doctor after severely spraining my ankle. The facilities are great and they even have a pool with a treadmill in it. However, it is really the staff that make the place. I have worked with several therapists here and they have all been excellent. Highly recommended! read more

Terrapin Physical Therapy gets my vote after going to three other physical therapy offices on the Monterey peninsula! Terrapin helped me with my herniated disc issue. I felt they really care about the patient and get right down to the problem where the other places seemed to all do the same procedures. I was very impressed and highly recommend Terrapin for all your physical therapy needs. Thank you Tony! read more

I have been to a few physical therapy businesses in the area for various issues over the years. I used to dread going to physical therapy and couldn't wait till it was over. Mainly due to feeling comfortable and listened too. You won't feel that way at Terrapin. They are very professional and will take the time to answer your questions so you can understand why you are doing the exercises and how to do them correctly. I have never felt embarrassed or intimated by being a large woman. They genuinely care about your overall health and well being. That goes for all the staff team members. It's clean, well kept and maintained. Oh, and they have an underwater treadmill that is absolutely fantastic. That alone is worth checking into. read more

I would like to give Terrapin Physical Therapy Clinic a 5 star. In 2009, I got injured at work and after I had surgery. Dr. Satow from Ryan Ranch had suggest to get my therapy from Terrapin. First of all Terrapin, has the state of art facility to make sure their patients gets the best treatment and care.The Physical Therapy Staff is the Best from my opinion they are very patient and more than willing to work with to make sure you have a full recovery from your injury. read more

Knowledgeable, nice, and professional staff, state of the art facilities. Highly recommended!

Nice atmosphere, great knowledgable personnel and top of the line Machinery and equipment specially the pool room state of the art.

I have come here for PT for a couple of different issues and the staff has helped me tremendously. The staff is highly qualified, knowledgeable, and friendly. I especially like PT in the therapy pool. I highly recommend them. read more

I was referred to Tony Pazzaglia and his business (Terrapin PT) by 2 of my doctors (one goes there and says PT in the therapy pool is absolutely the single most important component of their health program!) My initial problem was a torn meniscus which was COMPLETELY Healed/ resolved through his PT and assigned exercises (DO THEM if you want to succeed!!!) at home! I avoided surgery and predictions of never right again! My long term life challenge though is severe pain in my back when standing/walking and more recent problems with pains in my legs and leg and buttocks cramping. I wanted to AT LAST and AT LEAST find out if it could be improved or if this is a permanent condition I had best adjust to and "live with it". I had become almost disabled in that I couldn't walk at all without pain. Maybe 50% confined to bed or chair. To my delight my work with Tony, especially on the treadmill in the therapy pool, has made a HUGE difference in my day to day quality of life. I can reasonably do short grocery shops, visit with friend, and household tasks (used to take an hour to clean the kitchen and a 5 minute site for every 5 minutes standing... now maybe one sit on a bad day!). At this point I am still a work in progress but I can walk a bit (like to the beach from the car) and not regret the decision or be in bed for a day. My goal is the be able to walk comfortably for an hour. A goal I will achieve by continued therapy and a lot of practice in day to day life. While the moments of severe pain still come they are reduced in HUGELY in both magnitude and frequency. AMAZING and I'm thrilled...as is my husband who was considering whether it was wheel chair time! (He isn't any more). To be clear, PT is a joint project. They do NOT "fix" you but work on you and with you. They show and teach and work with you BUT you have to do the homework, in my case on an ongoing basis, to reach and maintain your goals. Ideally you become independent and continue with your life and incorporate what you learn into your life to stay healthy. The staff is competent, professional and friendly. The place is CLEAN (I've noticed Tony makes sure it is a continual process). The gym is first rate but the therapy pool with a treadmill in it is a MIRACLE. And did you know you work 1.5 times as HARD at the same pace and distance than if you were on dry land? I give Terrapin huge respect and thanks for enabling me get my life back and teaching me how to maintain it on my own. At times it isn't easy but I have no regrets and appreciate the gift of enjoying life more than I have in years. And I'm 74 so DON'T GIVE UP or let some doc or well-meaning friend tell you it's just your age... virtually all of us (and yes I know life ends for all of us) can be healthier and happier than we are... especially when our bodies have seemed to have gotten cranky/betrayed us. So I recommend you consider experiencing this and you couldn't be in better hands than doing it with Terrapin! I'm glad to answer any questions. If you can't get to me through YELP I've told Tony (and his partner and wife Heidi) they can give you my contact information. I'm glad to pay it forward as my doctor did for me. read more

I am so glad that I was referred to Terrapin! I love the environment and the people- always so positive and friendly. I had nerve and joint issues and I dealt with headaches on a daily basis. Working with Paul and Steve, they were so patient and encouraging in treating my symptoms. They not only treated the immediate need, but also incorporated strength training and a home program for long-term support. I love the little nuggets of wisdom they shared to help give me perspective and understanding. They are such experts in their fields and operate with great wisdom and insight. Bottom line, I received great care, excellent support, and much needed encouragement to work through my challenges. It was my first experience with physical therapy, and I am so grateful it worked out as it did. I'm ready for the upcoming hula season! Many, many thanks! read more

Melissa fixed my pain in just a few sessions. This is a very professional organization, and the custom online home exercises are particularly helpful. read more