Great service and efficient in and out. Helpful and quick. Love the home town vibe. Sisters is…read moretouristy, but great people. Folks are friendly.

I ordered a lawnmower on Ace.com (don't). The mulch plug wasn't free to ship so I had it sent to…read moreSister's Ace for pick-up. I decided I didn't need it, and forgot about it. When they asked me to come get it, I said could they return it. The woman said they would have to pay taxes and fees to return it. I offered to pay the fees and she said they couldn't collect the fees. So I drove to Sister's, picked up the GD thing to return it myself and save them $12.30. I look at how to return it "We recommend you return it to a retail store, where they will issue a refund minus fees". UGH! Never again any ACE. LOWE's is my suggestion.

I know the family that has owned this business for many moons lol. They are honest and hard-working…read morefolks.

Best ever!! They are old school, help you out, show up when they say they will outfit! They have…read morebeen and seem to be forever honest and reliable.

Over a decade, pulling an Airstream travel trailer around the Western United States 4 to 5 months a…read moreyear, we visit cities and towns that have an Ace Hardware. When you're camping a lot you often need things a lot! Get it! Today I popped into camp Abbott Ace Hardware. Compared to other Ace's this one is 5 Aces. Well organized. Lots of service with a smile. Everything a hardware store should have plus a card shop and clothing. Everything everything everything tools, paint, hardware, electrical, plumbing, more, lawn, garden and more and more and more. Ace is the place. This is certainly the place that is extremely well organized. Big shout out to Doug who helped me shop around the store and had a lot of knowledge of the things I needed.

This is a great Ace Hardware, locally owned and operated and located just outside of the Sunriver…read moreVillage. Clean, well-lit, fully stocked. Impressive selection of just about everything. Recent shopping included light bulbs (okay, that's an easy one), coffee maker, ash can and foosballs. They never seem to disappoint. Full selection of your "traditional" hardware like items, plus so much more including extensive selection of housewares and decor, gifts, clothing (tons of Carhartt), sporting goods, cleaning supplies, outdoor furniture and garden, etc. Knowledgable and very helpful staff. There is also a Hallmark store inside which seems a little odd, but nonetheless, fully stocked with everything you might expect a Hallmark store to have. We keep buying Dots pretzels which are conveniently located by the register, it's an impulse buy, but a good one. This is a store that is worth checking out when you are in the area.

great place tim is so helpful and the only one i ask for ,if i come in and tim is not there i come…read morein when he is working

Good friendly staff, and the guy in the hardware section really knows his stuff!…read more He always helps us to find the right nut/bolt/nail, and that's not an easy task with over 300,000,000 widgets this store has! Thanks to the Prineville crew.

I can always count on on Phils for all my needs, outstanding customer support and fair prices, 5…read morestar, 100% positive feedback and a very friendly and knowledgeable staff.

I really want to buy local, especially during this covid time where things are tough for small…read morebusinesses - I went in to grab a few things, staff wasn't wearing masks. Most of the customers were. I'd been in months ago, staff wasn't wearing masks, but I figured now that everything is really spiking, they'd break down and wear masks. I get it, they're making a choice not to wear masks and I'm sure they have their reasons, I'm making the choice to protect myself and will buy online.

It is nice to have a fully stocked hardware store within Sunriver. Complete with lumber as well as…read moregardening and farming supplies. It be nice if they actually had some Bradz self supporting Knee Pads in stock. Nonetheless I appreciate the location and product selection.

After waiting 20 minutes on the phone and being transferred 3 times I was disconnected…read more Definitely short handed on competent people! Use to be a great place!

Thank you to Melissa in appliances who approached me, as I was likely looking lost, to ask me if…read moreshe could help. I gave her incorrect information and she was still able to help me find what I needed. She then finalized the purchase and helped me arrange for will call. The whole process maybe took 3 minutes. She was incredibly pleasant and helpful.

The team at Ace Hardware Newport is knowledgeable, friendly and super helpful…read more My wife recently made an online purchase that wasn't exactly what she expected. Eddie and Ron were helpful every step of the way. The customer service at Ace Newport is awesome. Highly recommend!

The worst store in Bend!!!! Horrible customer service and inflated prices. I would rather drive to…read moreHome Depot then to solicit this "locally owned store"!!!!!! What a joke!

Lousy customer service. Maybe it's just a La Pine thing to be gruff, rude and openly disrespectful…read moreto customers. Management probably can't do much better if they're forced to hire locally as there appears to be a lot of people walking around 97739 whose family trees appear not have branched. Do not bother shopping here. There's another Ace Hardware just 15 mins north off the Century Blvd exit with staff that are much more helpful and courteous.

Help is always available and they always have what I need!! More importantly, the variety and…read morequality of all their products are excellent.