Always friendly staff. Knowledgeable and they will spend time with you discussing your pets…read morespecific needs in order to make suggestions. They can special order things if they don't carry it. I'm so happy to have them in Redmond.

What a fun place right here in Redmond with a great selection. The customer service was phenomenal…read more Probably the best service I've had in any retail store ever. Very knowledgeable and friendly people with a lot of fun treats for your dog or cat. I'll be back soon.

three seperate trips, couldnt find what I was looking for and it was simple things like dog…read morede-wormer, the store layout seems poor and messy as if they are always meaning to stock the shelves but haven't gotten to it yet. All 3 times I could t find someone to help, i ended up asking another customer. Two of those 3 trips I left without anything and no help from an employees . I normally don't leave negative reviews at all but this was not a one off.

Wife went in for some aquarium stuff and said the MANAGER was being very rude and left her to help…read moresomeone else. I've also had experiences with the staff and needless to say we won't be going bs

I discovered Majesty's Animal Products several years ago, but didnt really have a need for what…read morethey make at the time. However that has changed with addition of older pets (dog and horse). Love this product and their all natural ingredients!

From the owner: Majesty's Animal Products Manufactures animal supplements and treats.read more

We would like to say that Wilco is a top notch store that believes in wonderful customer service…read more We had a problem with a item that had to be exchanged three times and it was of no fault of Wilco it was the manufacturer of the item. The company made changes and now it seems like they did a great job with it. Amanda the store manager is very easy to talk to and understanding. We will be Wilco Customers always!!!!

We brought our 5 month old Akita puppy for his first grooming appointment and it went so well. Eden…read morewas very sweet and checked us in, let me ask all the questions I needed and answered them. Shelby was our groomer and she was incredibly fast but thorough. My guy came out looking incredible and handsome as ever.

Hands down the cleanest, most knowledgeable, and friendly reptile shop/owners I've ever met! We…read morewere visiting from out of town and would totally make the trip again just to get our reptile needs from these lovely people!

Very happy with their flexibility with my needs. Their prices are perfect and they're local! They…read morehave the knowledge and answered my questions, all 200 of them. LoL great store, I highly recommend. Very tiny location though, difficult to get to because of one way streets and almost no parking but I didn't let it stop me. Much love and thank you for working with me.

Hair of the Dog gave Ozzy the best haircut he's gotten in the valley. The owner/groomer was kind,…read moreand fair-priced, and the overall experience was well worth the convenience of getting it done right outside my front door. When it comes to my dog, I will pay for the quality of service he receives, and I will for sure be a returning customer to this business. Thank you!

Kaci and her team at Hair of The Dog simply put are the best in the business. We remember when she…read moreopened her doors for the first time and we were so satisfied with Rooney and the way he looked and was treated. We now have 2 babies going there, Leona & Eddie. Kaci is proven kind with the dogs in her care and I recommend her and her business to any and all who want a great job at a fair price by professionals. THANK YOU KACI!!!

This is my favorite aquarium shop in Bend. Not only do they have plenty of beautiful healthy fish…read morebut they are also knowledgeable about them. They also have a good selection of live plants. I only go for my freshwater tank, but they also have a great saltwater selection.

Great service in-store I have been on a call list twice now no return calls , went in store and…read morethey had the fish I was looking for . I appreciate the fact they even have a call back list but dammit call me . With that said, best in town .

I am a Concierge for Seniors here in Bend, Oregon. My job is to take care of any and all…read morenon-medical needs a Senior may have to assist in living their Best Life. Recently I had a client who needed help making sure the needs of her adored pet were taken care of. I contacted Bend Pet Express and was connected with a very helpful and capable young lady named Liss and her staff Oliver, Kas, and Kiyta who went completely above and beyond when I needed urgent help supporting my client with health issues. Her dog is truly the love of her life, but managing food orders and deliveries to her independent living facility had become a major source of stress and anxiety for her. ​The team at Bend Pet Express stepped in with incredible empathy, coordination, and grace. They set up a customized, special delivery arrangement tailored specifically to her needs and schedule, completely erasing her worries. Seeing her face light up knowing her companion would always be taken care of--without her having to lift a finger--was priceless. ​It's rare to find a business that combines top-tier pet supplies with this level of genuine, compassionate community care. They didn't just fulfill an order; they brought total peace of mind to someone who needed it most. I cannot recommend Bend Pet Express highly enough! Peer English At Your Becon Call LLC.

I came here to do a self service dog wash. I called to make sure I can do a walk in and was told…read moreyes. I came at 1130 just to get turned down. Gal told me they have no spot for walk in as it's filled up.. they told me to come back at 130 appt. I came back at 130- the gal set up the wash station. Water was luke warm, they handed me a 1- small hand towel to dry my 19 lb dog. That only covers the face. The vacuum set up was very hard so didn't use it as my dog was freezing cold. When I'm paying, gal Told me to tap and saw they're asking for tip. I did the work so no tip. Anyway, i would not come back.