Spanish speaking staff. Easy walk from parking platform to the front door of office. Look for…read moresigned that say Plaza 2 Floor 1 I was on time, the offices are a part of the hospital wing. Don't let the 80's vibe put you off. Front desk was super kind and very efficient. Did not wait long to see my patient room, X-rays just down the hall almost immediately. I met with Michael Garland PA first. Very kind, easy to talk to. Reviewed my X-rays, gave me my options, very easy to talk to. Yeah, I'll be back. Great experience.

I went here to see about an injection for me knee. The doctor was great and said I had a choice of…read more3 injections: cortisone, hyerlonoc, and one other. I then had to wait to schedule this until the injection was approved by Moda. Moda approved Efflexa, a certain brand, but this place doesn't have it. So I had to do the work to call Moda, and even the pharmacy where the injection comes from called me, before I got an approval letter for it. ROC said that they don't carry what was approved. What??????!!! Even Moda was confused. I'm just going to go to another orthopedic. I can't even call to talk to someone. Whoever replies to the texts lacks customer service. It has been about two weeks since I was there!! So Moda said to try someone else. Funny, they mentioned to me that ROC advertised Euflexxa. Tell your employees then. I was so incredibly disappointed.

The surgery I had here in 2018 somehow fell apart, so I needed it done again. If I had any…read morealternatives, I would be crazy to go back to this clinic - but since I don't, I went to them again. I already knew before I even got started that I needed surgery, but I still had to go through FIVE appointments just to get the surgery scheduled. This stretched out for well over a month, with me being in pain the whole time. Every time I needed an appointment, I had to call them, talk my way past a useless robot, and then get put on hold for an obscenely long time. Then at the office, they kept me waiting 30-60 minutes past my scheduled appointment time every time. Maybe your office wouldn't be so hopelessly swamped if you didn't force people to go through a ridiculous number of unnecessary appointments. When I finally got the surgery scheduled, I had to go to a hospital very far away in Oregon City, even though there are plenty of closer options, and communication on the day before the surgery was not as clear as it should have been. On the day of the procedure, I was forced to wait outside in the cold and then walk a long distance around the outside of the hospital, while starving, all because of blatantly wrong signage on the hospital. After the surgery, they referred me to physical therapy, who refused to take my insurance even though it is a division of the same company, forcing me to enter another round of phone tag and ultimately figure PT out on my own. They gave me a brace with pads that fall off way too easily, and told me that I was required to wear it everywhere at all times. Well surprise surprise, some of the pads got lost. When I called them to ask for help replacing the pads, they were unable to help, leaving metal digging directly into my skin. I ultimately had to remake the pads myself using supplies from a crafts store. They also failed to provide me with the crutches I needed, and I had to supply my own. I needed multiple doctor's notes for my work and for the Employment Office. Are you sitting down? ROC charges you $30 every time you need a note. My insurance already paid them over $60,000, but why miss yet another opportunity to nickel-and-dime patients and kick us when we are down? I think this is disgusting and greedy (although it is not illegal). ROC subjected me to every hassle they possibly can. This experience was extremely stressful, and the whole process could have been completed in just the time it took for the surgery to be scheduled.

Im a 66 yr old woman who broke her left wrist TWICE in 5 mos. The staff at ROC are friendly,…read moreprofessional, knowledgeable and I've never had a problem getting in. If you have a sports injury (like me!), go see them. 10/10 highly recommend

Lynne is an incredibly knowledgeable and highly skilled PT. If nothing has worked for you (or…read moreyou're looking for an awesome PT), give Lynne a call! I appreciate Lynne's extensive experience in the field and her commitment to seeking out ongoing education to ensure she is utilizing the most effective and up to date treatments. After being in pain for a couple of years and feeling extremely discouraged that none of the medical professionals I had seen were able to help, my massage therapist suggested I see Lynne. I was hesitant and frustrated, but decided to contact her. I wish I would have called Lynne first. I went from experiencing pain after walking a mile and am now training for a triathlon. Lynne is incredible at what she does.

From the owner: Active Recovery & Manual PT has a mission to help you return to your passion. Our physical therapy…read moreclinic in Oregon City, OR is effective, efficient, and affordable patient care in the field of Physical Therapy. We maximize mobility, stability, function, and strength through various techniques and manual physical therapy

A rating of one star is too generous of a rating. It's a good thing he retired because he was a…read morehorrible surgeon. He did a total knee replacement on my husband and he did an absolutely horrible job. My husband had to go to another surgeon to find out why his knee was worse after the replacement. The new surgeon told my husband after his procedure that there was so much bone fragment in the knee area that he could have made him a new knee. Dr Black's work was negligent and spotty. Dr Black at the time was on staff at ROC in Oregon City at Providence Willamette Falls. You've been warned. ​

1 star is too much for this office. I could not choose zero stars. Do not trust any of them! They…read moreonly care about the bottom line and not the patients. I tried to make a appointment and since I had seen a previous doctor that retired they would not see me. I tried to explain this to the office manager and she did not care and was no help. DO NOT TRUST THIS OFFICE AND IF YOU HAVE A OPTION, GO SOMEWHERE ELSE!

As a physical therapist who works with athletes finding Dr. Doug has been priceless. My athletes…read morefeel comfortable right away with his athletic experience, and time and time again he has shown excellence in his diagnostic ability for even the toughest cases that I refer to him. Personally he helped my elderly mother who broke her leg while visiting, and after his assessment, facilitated an emergent referral to a wonderful ortho making a horrible situation significantly less stressful. Last but not least, Bonnie at the front will take great care of you, she truly cares and is wonderful to all my patients that I send over.

I have been a patient of Dr Douglas for over the last 10 years. His world class care, coupled with…read morehis amazing staff (Bonnie) made my life livable. His professional treatment has kept me walking miles, while avoiding surgical procedures, for now. I cannot thank them enough. They are more than professional, and caring.... They make you feel like family. Thank You !!

Have been going there for several years for injections in my knees. Sheri Cameron is wonderful…read more professional and caring. Everyone one from the receptionists to the assistants are very helpful.

One of the aspects I look for of any business where you need to make an appointment is how easy is…read moreit to make that appointment. I was dreading making an appointment with a specialist before calling sports medicine Oregon. To my surprise making the appointment online was incredibly easy and I was able to complete everything without any need to call and speak to anybody. That was awesome! I don't have a lot of time in my day to call and go through the endless back-and-forth of trying to find a date which works. Of course with any medical provider the equality of service is the most important piece. I felt as if the doctor took the time to understand my problem and to learn what activities I wanted to get back to that I wasn't able to. He suggested physical therapy exercises that I may not have tried before and quickly made a referral to get an MRI after I told him all of the different things I had tried before coming to see them. While no one wants to go see a doctor, if you do need to see a sports medicine doctor, this is the place to go.

I have been seeing Cindy Brehl for quite some time and highly recommend her if you have any pain. I…read moream a hairdresser and work with my arms, hands and neck all day long. She keeps me in check and in good health. Thank you Cindy!

As a contractor who works in the field, behind a desk and sit in a driver seat for many miles per…read moreweek I end up with a lot of pain and stiffness. In addition to heavy lifting one day and sitting for long periods of time the next, I spend a lot of time running. Jorge has been treating my stiff muscles for several years now and everytime he pin points my problem areas and treats them accordingly. He knows how to find why and where my pain comes from with his techniques and relieves the pain. So whether it's sports related, sitting for long periods of time or manual labor, each time I walk out of my appointment I am wishing I had gone in sooner. I highly recommend going to Cascade Orthopedic.

Expert care for my 99 year old mom recovering from a stroke. Combined strength and balance…read moreexercises as well as throwing in some speech exercises. She has made great progress in six weeks Nancy Erbin

I had a hip replacement at the end of September 2024 and although the surgeon no longer recommends…read morephysical therapy, I requested some PT appointments because I thought it might help. It had been years since that leg and hip had worked well so the muscles were weak and I was in quite a bit of pain. The hip replacement - hardware, etc. - were doing well but the muscles, not so much. I am so glad I found Benchmark in West Linn! Ryan is very knowledgeable and knew exactly what this older woman needed to get back to walking pain-free. In addition, under his direction, I've gained flexibility, strength and more endurance through his exercises. I'm simply amazed at how quickly my body has responded with his expertise and encouragement. Jenna at the front desk is charming and helpful; when I changed insurance companies and couldn't figure out the website to see if Benchmark was covered by the new insurance, she stepped right in and figured it out. Grateful for her cheerful smile every time I - or anyone else - show up for an appointment. Right now, there are a couple of students doing their hands-on training, overseen by Ryan, and theyll do great with Ryan as a mentor/trainer. Thank you for helping me get my muscles back in order... you guys at Benchmark in West Linn are the best!