Sucks. Was there this AM, used pre soak first it was out of pre soak cleaner it was water, then…read morerinsed, my car was more dirtier than when I came. High pressure? no way, city water pressure. 8 dollars down the drain.

It's an automatic car wash, it did a nice job on my truck , the place and surrounding property was…read moreclean and seemed new

I have had a car detailed here 8-10 times since they opened and they do a phenomenal job. It is…read morevery reasonably priced for a high-quality cleaning. The young man who has been working there for a few years is top-notch and takes real pride in the work. I cannot recommend them enough.

Fantastic. The website made it real easy to schedule two details. Email and text reminders of my…read moreappointments. Great job inside and out. Reasonably priced.

So so car wash. Bought the basic wash. Soap didn't rinse from the side view mirrors, and not enough…read morerinse water sprays back in the direction toward the mirrors. Lots and lots of water spots all over. Drying step could be improved.

Spent $5. Nothing worked but the water. Attempted to contact business before complaining openly to…read morerequest money back. NO RESPONSE. We live in a wonderful community with amazing businesses in our area. This one should be shut down so unknowing customers don't continue to get ripped off. It's one thing for the service to be out of one thing....it's another to be out of everything!

They say they're brushless but there are brushes and flappers. I saw it when it was too late to…read moreback out. The car got clean but I don't want that stuff battering my vehicle.

This place only offers one type of car wash, at a price of $12. It should only be $10, honestly…read more Also, I wish when and whom to pay was made more clear. I was confused upon pulling up on how to pay and the staff even started hosing my car down before I asked about payment. Also, make sure to pull your side mirrors in as they will definitely get whacked if you don't. I am giving this car wash 4 stars, however, because I could tell how hard the staff were working and the wash did manage to get most of the bird poop off my car.

While traveling through Mentor during a road trip, we wanted to give our car a quick wash to remove…read moresome of the dearly departed insects on our front bumper. A local suggested that we stop by Zappy's for a $3 car wash. They had several options ranging from the Basic for $3 on up to the $17 Platinum wash, which is what we opted for. Unfortunately, even with the power wash spray before entering the automatic wash tunnel, some of our splattered hitchhikers still remained. We drove back around to ask if they had a guarantee that would allow us another trip through, but they did not. One of the employees did offer to manually scrub them off for us. He grabbed a cloth and some cleaner and removed the insects on the bumper and took time to address a few spots on the windshield as well. The service was fast, thorough and efficient. If ever in the area, we would definitely stop by again.

I brought my vehicle in for detailing. They broke the sun visor which I discovered several days…read morelater. I contacted them and was asked to file an incident report on their website. After almost a month of no one getting back to me I called and they responded to contact their lawyer who was handling the incident report. This place is an utter sham. Stay away!!!

This is my go-too. The Zoom Car Wash is so convenient to use. I keep the Black Knight washed. The…read morereason I'm not rating them higher is that its express service is okay. I wanna say better, but it's what it is. However, on this nice and cool, very sunny day today, when drying my car, I noticed these marks on the rear passenger quarter panel. They are marks taking only the surface paint off the vehicle. So I believe, 'these are coming from the car wash'. So I summoned the manager, and he denies they're from the car wash. I said to him, "You're going to say that." He alleged they were impact marks, but there were no dents or gashes. After he felt them, I then took him to the front of the vehicle, showing him impact marks from highway driving. You can clearly distinguish the difference between the two. So I'll doctor those marks with this paint I have already purchased from the dealership to address those chip marks on the front of the vehicle. I just thought that needed to be shared for others to know that may have similar concerns. Fyi, he said to me, "Then why haven't others complained about it?" And I told him because they don't realize it yet. I understand why some people don't use this type of car wash. It's those pros and cons. Someone previously said to me these types of car washes will scratch your car up. I should've known because my car was scratched after my very first wash going through one of their car washes.

I requested a regular wash and underbody. The two attendants were very nice and helpful. My wash…read morewas thorough and worth it. I will go back.

I give it a solid 4 stars. Some days they dry your car off great leaving no streaks. Other times…read moreit's done half fast. If you are going to take it to an automatic car wash, this is probably the best in the area. I never had an issue with any of the staff as far as being rude or unprofessional. All have been real pleasant. As far as value, again I think it's probably one of the best automatic car washes you can take it to in this area. If you wanted it better than what they do, take it to an actual auto detailer!

Delta Sonic Erie, PA detail shop have damaged and broken our Porsche Cayenne rearview mirror on…read moremultiple occasions. Then they concealed and lied about the issues. And they failed to reimburse us?

Amazing service every time I come, there was a polite gentleman to come and greet us towards the…read moreentrance & amazing service to wipe us down in the end .

I have been coming here for years and have never been disappointed. The staff here are nice. They…read morehave vacuums if you want to clean out the inside of your car. There are a few different types of washes as well as additional services like a tire shine and towel dry to name a few. There is a monthly club that you can join as well that is a good value. I would highly recommend Finish Line for your car wash needs.