I have had a car detailed here 8-10 times since they opened and they do a phenomenal job. It is…read morevery reasonably priced for a high-quality cleaning. The young man who has been working there for a few years is top-notch and takes real pride in the work. I cannot recommend them enough.

Fantastic. The website made it real easy to schedule two details. Email and text reminders of my…read moreappointments. Great job inside and out. Reasonably priced.

So so car wash. Bought the basic wash. Soap didn't rinse from the side view mirrors, and not enough…read morerinse water sprays back in the direction toward the mirrors. Lots and lots of water spots all over. Drying step could be improved.

Spent $5. Nothing worked but the water. Attempted to contact business before complaining openly to…read morerequest money back. NO RESPONSE. We live in a wonderful community with amazing businesses in our area. This one should be shut down so unknowing customers don't continue to get ripped off. It's one thing for the service to be out of one thing....it's another to be out of everything!

They say they're brushless but there are brushes and flappers. I saw it when it was too late to…read moreback out. The car got clean but I don't want that stuff battering my vehicle.

This place only offers one type of car wash, at a price of $12. It should only be $10, honestly…read more Also, I wish when and whom to pay was made more clear. I was confused upon pulling up on how to pay and the staff even started hosing my car down before I asked about payment. Also, make sure to pull your side mirrors in as they will definitely get whacked if you don't. I am giving this car wash 4 stars, however, because I could tell how hard the staff were working and the wash did manage to get most of the bird poop off my car.

While traveling through Mentor during a road trip, we wanted to give our car a quick wash to remove…read moresome of the dearly departed insects on our front bumper. A local suggested that we stop by Zappy's for a $3 car wash. They had several options ranging from the Basic for $3 on up to the $17 Platinum wash, which is what we opted for. Unfortunately, even with the power wash spray before entering the automatic wash tunnel, some of our splattered hitchhikers still remained. We drove back around to ask if they had a guarantee that would allow us another trip through, but they did not. One of the employees did offer to manually scrub them off for us. He grabbed a cloth and some cleaner and removed the insects on the bumper and took time to address a few spots on the windshield as well. The service was fast, thorough and efficient. If ever in the area, we would definitely stop by again.

I cancelled my membership in April due to damage to my car, which they do not cover. I have been…read morebilled to my checking account every month since then. I have to call my bank and they do a reversal of charges. Once you sign up for a membership, they will keep taking out the money, even after you cancel.

I requested a regular wash and underbody. The two attendants were very nice and helpful. My wash…read morewas thorough and worth it. I will go back.

This is my go-too. The Zoom Car Wash is so convenient to use. I keep the Black Knight washed. The…read morereason I'm not rating them higher is that its express service is okay. I wanna say better, but it's what it is. However, on this nice and cool, very sunny day today, when drying my car, I noticed these marks on the rear passenger quarter panel. They are marks taking only the surface paint off the vehicle. So I believe, 'these are coming from the car wash'. So I summoned the manager, and he denies they're from the car wash. I said to him, "You're going to say that." He alleged they were impact marks, but there were no dents or gashes. After he felt them, I then took him to the front of the vehicle, showing him impact marks from highway driving. You can clearly distinguish the difference between the two. So I'll doctor those marks with this paint I have already purchased from the dealership to address those chip marks on the front of the vehicle. I just thought that needed to be shared for others to know that may have similar concerns. Fyi, he said to me, "Then why haven't others complained about it?" And I told him because they don't realize it yet. I understand why some people don't use this type of car wash. It's those pros and cons. Someone previously said to me these types of car washes will scratch your car up. I should've known because my car was scratched after my very first wash going through one of their car washes.

Gas station, car wash and convenience store in a convenient location. They almost always have the…read morebest price on gas in the area (especially if you have the club). There are plenty of pumps with a lot of room between them and they are very well maintained. There are vacuums that work well and are easy to get to. They have a well stocked convenience store. And, if there is any issues, the staff is quick to respond and friendly about it. (for example, there was no ice in the pop station and they quickly filled it and apologized for the inconvenience). The store and restrooms were very clean as well. I've not experienced the detailing or oil change here, but car washes have left our van looking great!

I give it a solid 4 stars. Some days they dry your car off great leaving no streaks. Other times…read moreit's done half fast. If you are going to take it to an automatic car wash, this is probably the best in the area. I never had an issue with any of the staff as far as being rude or unprofessional. All have been real pleasant. As far as value, again I think it's probably one of the best automatic car washes you can take it to in this area. If you wanted it better than what they do, take it to an actual auto detailer!