Such a great place! Took my daughter for a spots physical, they were timely and affordable. I…read morereally like the idea of their membership for ease of use over the sometimes struggle of an HMO.

Never answered emails, never picked up the phone, never called back from left messages.read more

I really like the PA (Kristine Kingery) I see at West Valley Medical Group in Middleton. Kristine's…read morevery thorough and takes her time, I never feel rushed with her. However, the office procedures are very poor when it comes to returning calls. Their greeting states they will return calls within 24 hours, and leaving multiple messages doesn't expedite a call back. It's been 48 hours since I left a message, and still NO CALL BACK!!! And, in my experience no one actually picks up the phone. The default is to let callers go to voicemail. I'm leaving this clinic.

never return calls in24 hrs change doctors frequently I liked Kristine and Rebecca but turnover is…read moretoo many please pay attention to this clinic it is good and convenient

Great guy, great Dr. I moved out of State and have not found anyone as good as he was. most Drs…read more think they are God. Not Jeff.. he's great

I highly recommend IFD. I have pretty good medical insurance through my wife's work but have stayed…read moreon with Dr. Josh for several reasons: --I can contact the Dr personally at any time and usually get a response within an hour. He encourages me to ask questions over the phone which means I can consult my physician who knows me, often without making an appointment--instead of looking things up on the web and freaking out that I might have whatever random disease the interwebs say I have. --I can see the Dr as often as necessary for the same monthly fee and I've never had to wait more than a few days for an appointment. --I am able to ask questions or follow up with a visit via phone or text instead of having to schedule more appointments. --Their in-house pharmacy makes most meds easy to access and cheaper. On top of that, the IFD staff is friendly, personable and clearly communicates all treatments options so you can make informed decisions about your own care. In the past, I've been frustrated by Drs that seem to be pushing particular treatments or care plans that feel like "one size fits all". Dr Josh spends as much time as it takes to find out exactly what I'm dealing with and offers only the treatments and procedures I need. If you've ever had to get your own medical coverage and accidentally ended up on some weird religious group-pay program or been forced to reestablish care with your regular doctor because it's been a while and they no longer recognize you as their patient, do yourself a favor and get on board with IFD.

From the owner: Insurance free member supported primary careread more

If you need a family doctor come here!…read more I started going to the family practice a couple months ago to find a medication for my Bipolar Manic Depression. I first met with Dr. Sandman, and she was super sweet and listened to what I had to say about how my body reacts to medication. We didn't find anything that worked, and her time was over at this facility so I had to find a new doctor. I got an appointment with Mr. Griffith. I met with him today and he was amazing! Our visit was a little over an hour long and he was very thorough about everything. I'm very pleased with this practice and the doctors they choose. It made me feel like my opinion, as a customer, was important when the lady at the end asked me how I felt about Mr. Griffith because he was new to the building. The people that work here are very kind, considerate, and helpful. Thank you for doing such a great job level 2!

Patrick Stowell.is very friendly,helpful,with any concerns you may have about your health. Totally…read morerecommend him.

We'll dispite all the Karen's on here, my physician here is amazing, the staff is courteous and…read moreI've never had to wait for long periods of time...

This is the worst experience I have ever had! Dealing with these people here is the worse…read moreexperience I have ever had! The front counter people are rude and unempathetic to others needs and don't care about being a VET! Stay away from here. No wounder they are loosing people.

They are heartless... I'm sick and the woman answering the phone absolutely blew me off. Avoid…read morethis medical group if you're looking for someone to care about your health.

they are in no hurry at all. it comes from the top. it took my medical provider three years to…read morerefer me to a dermatologist. i emailed then on a Tuesday, called them on Wednesday and then again on Friday to renew my Medicaid reauthorization. Monday and still couldn't complete a simple task. very poor customer service.

The office was so clean and put together, the staff all went out of there way to make me feel…read morewelcome and comfortable while I got a cleaning, and I left with my teeth feeling and looking the best!

Dr. Hawker and his staff gave me a great experience! I have some unique challenges with my teeth. I…read morewas impressed with Dr. Hawker's skill and felt confident in his abilities. I appreciate all of the time he spent to clearly explain my needs. He and his staff made me feel valued and part of their family. I loved the vibe in the office. The office was clean and comfortable, too. I'll be bringing my kids next and telling my friends.