Brooks Motors did an outstanding job repairing my 2018 Toyota Sienna accessible van last year. I…read morecalled them recently to schedule an appointment for an oil change/ maintenance service and to check up on a noise coming from the back of my van. Rhett Smith, the manager, informed me that Brooks only works on collision repairs and does not provide any maintenance service. However, he was very kind and provided me with an appointment for a courtesy check. Being a wheelchair rider, I very much appreciate their understanding and accommodation.

Good shop for work quality and OEM finish. Personally I believe the communication could be better…read more I've had 2 of my cars worked here and was happy with the results. There were a few issues with second service but the team fixed the issue and resolved it. However I've been emailing and following up with the shop manager but he wouldn't respond to the email (I've sent 3 follow ups now -2026) and have not heard back. My car went through insurance, through out the process, I had to continue following up instead of getting any updates from the shop so that was a bit challenging. Since my insurance was taking care of all the repairs, the shop manager failed to process my requests and didn't work well with the adjuster. Good work quality, lack of clear communication.

Tim and his team are the best! They've helped bring my VW back to looking like new multiple times,…read moreafter multiple accidents. Plus they're friendly, fast, and considerate of what the customer is going through at every stage of the process. Highest rating! John S

I had a really positive experience with Hudstead's Auto Body after my insurance recommended them to…read morerepair my Honda Civic. The staff was very easy to communicate with and getting updates throughout the process was simple. They send updates through text message, which made it really convenient to stay informed. I also appreciated how organized and thorough they were. They kept records of all of our interactions and even took photos documenting the damage to my car. They took the time to clearly explain what damages were found and what repairs were needed, and they were very patient with all of our (sometimes tedious) questions and concerns. When I later came back with a couple of small follow-up issues related to the repair, they immediately got to work and fixed them promptly without any hassle. Everyone I interacted with was kind, professional, and helpful. As a woman, I especially appreciated how respectful and comfortable they made the experience feel. It made something that can sometimes be intimidating much easier to navigate. Shoutout to Lisa for being so helpful throughout the process! I can't really comment on pricing since the repairs were handled through my insurance, but overall I had a great experience and would definitely recommend them!! :D

I first talked to Kurt a few years ago about replacing the rear hatch door on my car. I ended up…read moredeciding not to fix it--But a few months ago I got hit and since insurance was covering the damage, I came back. Kurt was super helpful about working with the insurance company and their work was superb. Give them your business!

I've now brought Koehler three different repairs over the last two years. I really appreciate the…read moreopen dialogue about how to minimize costs while maximizing results. All three repairs were done without insurance and Kurt was very sensitive to that. I appreciate the clear communications. In the first repair, Kurt on-the-spot bent a piece of metal away from interfering with the tire so it was safer for the few days before I could bring it in for a proper repair! He did that whether or not I was going to use his shop. Family run. I have recommended them to friends and would use them again.

Rod and his team are providing really quality service. It was my first time taking my 5 years old…read moreHonda FIT for a regular tune up. Before that, I used the Honda dealer because of warranty. The price is very fair. All items are essential and listed carefully before they start working on my car. When the items are properly just nice to have only Rod will tell me I don't need to do that. I will certainly come back again.

Adding a five star update for Besa. I brought my LR home from the recent service. Check engine…read morelight popped on a few miles later. I brought it back to Besa and they diagnosed and resolved the issue quickly for me (unrelated to the original service.) Thanks again!

These folks are amazing. Today they fixed a problem for me for no charge while I waited (on a…read moreSaturday!), saying that since it only took a few minutes and a few screws and fasteners that they didn't feel right charging me. (I had hit the concrete block in the back of my parking space, throwing the bumper strip out of alignment.) I've used them before for repairs from a few different accidents over the 30 years that I've lived in Berkeley. Always honest, always fast, repairs are perfect, and they always made the process as painless as possible. They're part of the AAA Repair Network, so did all of the paperwork and communication with AAA (my insurance company). Although accidents are never easy, they really do make the repairs as painless as possible.

They were very easy to communicate with and lightly detailed my car before giving it back to me!…read moreWhatever rag they used on the dashboard scratched it though. Felt like an honest place, and when you're stressed about car stuff, all you want is to make sure you're not scammed.

I had such an amazing experience with this auto body shop from start to finish. The entire team was…read moreincredibly friendly, patient, and genuinely helpful. As someone who doesn't know much about cars, I really appreciated how they took the time to walk me through everything my car needed in a way that was easy to understand no pressure, no confusion. I originally came in for paint work along with a few body and maintenance repairs, and they completely exceeded my expectations. The attention to detail was unreal, and when I got my car back, it honestly looked immaculate like a brand new car. You can tell they truly care about their customers and take pride in their work. It's rare to find a shop that combines professionalism, transparency, and high-quality results like this. I wouldn't hesitate to recommend them to anyone!

I took my car here and was overcharged by almost $900. That's insane. Did not realize it until my…read moreinsurance and I talked two weeks later. In that time this business did not call to let me know. I called them immediately and the woman I spoke to was kind of rude and acted like this wasn't a big deal. The work on my car was fine but being overcharged as much as I was knowing they saw this in their records for two weeks and didn't bother reaching out was incredibly not okay with me, and unacceptable.

Haris is the best! You can tell he truly loves what he does, and it shows in his work. I always…read morefeel well taken care of whenever I come here. He recently fixed a shaking issue I was having with my car, and it honestly feels like new again. Thank you, Haris!

Very kind, smart and capable people. Haris helped me out as my mini cooper was in its final days…read moreand was always very gentle and clear with me. I was always impressed with how quickly he did the repairs. While I will never purchase a British or European car ever again, I'll miss getting to see Haris! He's the best.

Huge thanks to Brian and the crew at Bauer. The work they did on my Porsche was flawless--clean,…read moreprecise, and clearly done with care. It is rare to find a shop this consistent with both quality and service. Can't recommend them enough

After I purchased a used 2007 Cayman S, I read up on bore scoring issues and got some serious…read morepost-purchase jitters! I brought my car to Bauerwerks and met Bryan, one of the most relaxed and down-to-earth mechanics I've ever met. He did a full inspection on the car, pointed out some problem areas, and we had a good discussion on how I could wrench on the car myself to solve these problems if I so desired. Since then, I've replaced the torn motor mount and replaced the 18 year old stock suspension with some high-speed aftermarket parts. I cannot recommend Bryan and Bauerwerks highly enough, this shop is a breath of fresh air in the auto scene.