Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

Unfortunately, this has been one of the worst car-buying experiences we've ever had…read more During the sales process, the dealership was relentless with communication. However, the moment the purchase was complete, the customer service completely disappeared. We purchased our vehicle in April and were even required to arrange shipping ourselves--something other dealerships we've worked with have always handled. Months later, we are still waiting for our tags. Getting anyone to respond has been nearly impossible. No one will call us directly; communication is limited to email, and every delay comes with another excuse. First, the person handling our paperwork was on vacation. Then we were told it was delayed because it was the end of the month. Now we've been informed that the FedEx package containing our tags has been lost somewhere in the dealership. At this point, there has been a complete lack of accountability, urgency, and customer service. Once they have your money, don't expect the same level of attention you received before the sale. If you have other options, I strongly recommend taking your business elsewhere. There are plenty of dealerships that value their customers both before and after the sale.

Formula Sports Cars isn't a franchise dealership. It has been family owned and operated since…read moreOctober 1978 and specializes in high-end, top-quality cars like Porsche, Bentley, Mercedes, Audi, Ferrari, Maserati, etc. I ended up here as Beloved, my partner, found that they had exactly the used Porsche for sale that he has been looking for. So, I accompanied him here. He found the car, looked it over, and made an offer. We will see how that goes. But, in the meantime, I had the good opportunity to look around Formula Sports Cars and speak with their sales representatives. They were all very polite and exceptionally knowledgeable. They showed me around their vast selection of pre-owned luxury, exotic, and sports cars. They were all pristine, low mileage, and perfect examples of the world's finest motor vehicles. So, if you're looking for a great exotic or the finest of its kind car, Formula Sports Cars is a great place to start.

Charles was great. I purchased a Ferrari from them and it was an amazing car just as advertised…read more Also they took their time with me as I had some health issues that needed to be addressed before I purchased and they waited patiently. I recommend them 100%.

I do not know why there are so many bad reviews here. Whenever I have gone here they are truly…read moreprofessional and get the job done. It is reasonably priced and help solve the issue in a timely manner. Whenever I have gone Edwin or Brian help. Every staff member was professional and helpful.

I pulled up at 6:50am because I had a 7am appointment for an oil change. They never asked anyone if…read morethey had an appointment. They just started going window to window. At 7:20 I asked where the appointment line was and the tech said " we don't really do appointments here". (Braman Honda has a website where you can make appointments for all services). Classic Miami attitude from this guy. After about an hour and change I gat my car back. I open the hood and one of my clips to the engine air filter is unlatched. (I always lift the hood and check everything before I leave any service). Anyways, I will not be returning here. Did I mention the old man cutting his nails in front of everyone waiting for service?! What a great example of class!

The facilities are something that I have never seen! Beautiful and fully inclusive of all things…read moreLand Rover! The teams are incredibly well trained and the customer is truly the focus. My service manager - Charrica - could not have been more professional, accommodating, interested in my car and willing to make it better. All items were completed quite quickly and my Range Rover looked beautiful when I picked it up. In true tradition of The Collection, the Land Rover/Jaguar dealer will be best-in-class countrywide in no time. None of the others begin to measure up. Congrats Land Rover Coral Gables, what a superior dealership!

I have had the same exact problem. i have never had issues with my landrover and after taking it in…read morefor a small thing which took them a week i have been experiencing a lot of other issues. it spiraling as well Stay away from these guys

If you're in the market to buy a Mercedes... look no further than Coral Gables.. my go to sales…read moreperson, Rob Corso, is the way to purchase a Mercedes.. in service, Richie and Aldo do all they can to help, which I have personally had done issues and they took care of them. I'm closer to their Cutler Bay location, yet I rather drive here for their top notch, golden standard service. Thanks guys for everything!

I have purchased all my cars at Bill Ussery of Coral Gables for the past 26 years. I have had the…read morepleasure of working with Juan Gonzalez, Joe Baracaldo and Guido. The service is always exceptional and personalized. Joe always remembers the upgrades that I can't do without. He knows my schedule is hectic and goes out of his way to get me in and out as quickly as possible. Bill Ussery's exceptional service is the main reason I have stayed loyal to Mercedes Benz, as well as Bill Ussery of Coral Gables over 20 years.

Getting a car can be stressful. However, this was a great experience from the moment I walked in…read more Francis was a wonderful salesperson polite, professional and easy to talk to. She was very knowledgeable and it made a big difference.

I recently leased a vehicle from this dealership, and the level of transparency at this place is…read morecompletely unacceptable. My prior VW lease at the time was ending and I needed to make a decision on what car I would lease next. The last time I was at this dealer I had a great experience, unfortunately that salesperson is no longer working here. I spoke to Angelo on the phone and clearly told him what I was comfortable paying to continue leasing from VW. He said it could be done, first month, tag, registration and fees, that's all I would have to pay. I went to the dealer the same day, signed everything and got my new car. I even forgot my second set of keys from the old car, which I dropped off about a week later to the dealership because, as Angelo stated, he doesn't want VW to charge me to it. He expressed how happy the dealer was to keep my business. Nothing seemed out of the ordinary. That is until 3 weeks later I received a $1400 bill from VW for wear and tear. At NO point in the process did Angelo mention this to me. There were plenty of opportunities to bring this up. But as with dealers goes, all they care about is to make the sale. I tried to speak to Angelo again and he was completely dismissive, tried to speak to the Sales Manager, he said he would talk to Angelo and call me back, he never did. As I told the manager, all Angelo had to do was tell me to expect a bill from VW so I can make my financial decisions with all the facts in front of me. NOBODY likes to receive a $1400 bill they were not expecting. All the manager had to was call me back to at the minimum acknowledge the error. I am extremely disappointed with their lack of upfront honesty. I never expected this kind of treatment from this dealership

Just wrapped up hands down the BEST car-buying experience I've ever had--huge shoutout to Jeremiah…read moreat HGreg From the jump, he was straight-up, no games, no pressure, and actually listened to what I wanted (rare these days). He made the whole process smooth, fast, and honestly... enjoyable. Every question I had, he answered. Every detail, handled. No runaround, no surprises--just solid, professional service the whole way through. If you're tired of the typical dealership nonsense and want someone who actually has your back, go see Jeremiah at HGreg. Dude sets the standard. 10/10 experience--would absolutely buy from him again.

Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.