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    Test Equipment Solutions Today

    5.0 (1 review)

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    13 years ago

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    Audio Video Workshop

    Audio Video Workshop

    4.8
    (122 reviews)
    $$

    I brought a box of Super 8 movies to AV Workshop, and they did a great job digitizing them. They…read morecould not work with several that were undeveloped, but pointed me to a company that could help with those. For the ones they could work with, I'm very happy with the results! My final thumb drive was missing one of the digitized files, and they were very quick to figure out what went wrong and fix it. I really appreciate all their help and I will be bringing them more movies soon. I love that they are local to me, and so I don't have to rely on USPS to ship my family treasures.

    The customer service here is abysmal. I called this place 4 times in the afternoon (well after…read moreopening hours) to inquire about film processing because their website is unclear on their services. No one picked up every time, they even just sent me straight to voicemail. I end up just driving over to find the place is not busy at the slightest. They just ignore calls. I decided to make the drive out here and just talk to them in person. I've never met someone more dismissive in my life. The owner cuts off everyone who speaks to him. Right in front of me there was a sweet old woman who noticed there was a cash discount that was posted on the well after she handed over her film, she kindly asked to pay in cash for the discount and the owner told her "Nah I already typed in your order I'm not changing it." Shoo's her away after that exchange, and then says goodbye calling her by her first name. Which tells me this is a regular customer that he treats like trash. I'm next, I pull out my super 8 film and before I can even ask a question he says "nah we don't do those you have to go somewhere else" Which is fine. Not everyone processes super 8 (even though the website says they do,) which is an old medium. But the delivery and customer service were horrible. Someone should have answered the phone in the first place so I wouldn't be here "bothering" this guy on his very busy day of sitting around doing nothing. Also, This guys website shouldn't be coded/designed like a 6th grader did it, so that way the information can be clear and easy to read. Their website explicitly says "We transfer 8mm and 16mm film" which makes me believe this owner is just lazy and chooses not to work. It's sad really, the film medium is a dying industry and there are very few people who can be there to revive this medium and unfortunately this one in the Bay Area can choose to help this art form, but instead they choose to be a lazy business owner who has disdain for people who want to support his dying business. I've received better customer service from fast food chains than this place. If/when his business fails it's not because of a lack of customers or demand of services. But at the fault of a pathetic and bitter business owner who does not deserve it. To everyone reading I recommend looking for mail in film transfer. They are much more accommodating than this pathetic place.

    Key Financial Solutions

    Key Financial Solutions

    4.7
    (13 reviews)

    Kermit is not only an amazing CPA, but a great human being in general to boot. If you are looking…read morefor your stereotypical green visor CPA with an oxford shirt and tie - Kermit & Key Financial Solutions might not be the place for you. If you are looking for somebody with an immense depth of tax knowledge who can explain things to you in plain English - Kermit is your accountant. He is knowledgeable, personable, and just a joy to be around who helps regular people navigate our insane tax code in a cost effective, professional, and helpful way. No frills, just quality honest work.

    Last year was looking for some help with tax return as there were a few elements that left me less…read morecomfortable self filing like I normally do. Kermit seemed like a good price. However there was little to no communication past a short round of information gathering, and April turned into June, Kermit told me that they needed some information and that I should call his assistant Sarah to provide. Info was provided, and the line went dead. Emails are almost never replied to and phone calls are almost always either to voice mail or a "He's / I'm Busy can he call you back soon?" -- And are also never returned. I called / emailed every couple of weeks through till August when I was told that he had most of it done but still needed info from the state of Hawaii. At that time I paid a 20k estimated tax (still no taxes filed) to feds (nothing to state?) at his suggestion. Now it's Feb. 2019, and my taxes still aren't filed. I've been calling / emailing to get something out of Kermit and Co consistently now for 8 months. Maybe he'll see this?

    Swift Legal

    Swift Legal

    4.5
    (90 reviews)

    I have been a lawyer in San Francisco for just over 30 years…read more I have been working with Swift Legal in Redwood City for a few years now. They just did a terrific job for me on a rush assignment dealing with a particularly difficult Sheriff's Office. They moved heaven and earth to get something done in one day. This is the second time they basically dropped everything and got something done for me that was pretty difficult. They have also finessed a few things in the San Mateo Sheriff's Office. (Frank knows the local Sheriffs and is careful to follow the procedures in each office -- this one needs a declaration re electronic writ even after the change in the SER forms etc...) If you have work in Nor Cal, I can't recommend them highly enough. (I should also mention that they just opened an office right across from CT Corporation in Glendale)

    Highly incapable of providing the service they advertise. I submitted a subpoena for rush/24-hour…read moreprocess service, yet after more than a week and a half--and multiple follow-ups--they never even attempted to serve it. Each time I called, I spoke with different employees who all told me it was "in process" and that I would receive an update. The only time I ever got updates was when I chased them down myself. On one occasion I was even told it would be served that evening, which never happened. Later I was told their server doesn't go to that city very often. If that's the case, then why offer and charge for rush 24-hour service?? When the case manager finally called me, he claimed the request had 'slipped through the cracks.' This was the same person who had previously told me it was actively being worked on and that he would follow up with the server. It's hard to understand how something can slip through the cracks when multiple staff members repeatedly assured me it was being handled. By the time they offered more apologies and promises to fix it, the subpoena deadline had already passed and it was no longer usable. This was after I had already taken the time to go to the courthouse and wait to have the subpoena certified in the first place. Completely unreliable service and a huge waste of time and energy. I would strongly recommend looking elsewhere.

    Test Equipment Solutions Today - professional - Updated July 2026

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