Great place to buy jewelry and to turn in your golden silver they pay top dollar for when you turn…read morethem in and are not pushy. They have several locations in Western New York including Williamsville Hamburg and many other others. I highly recommend.

I believe I was taken advantage of at Andrews Jewelers. Always get a second opinion on value of…read moreyour rings, before you sell it to Andrews!

Mr. Paul is phenomenal! There is no comparison in craftsmanship, in customer service, and in the…read moreprice. He went above and beyond in making our rings super special. The wedding band was my grandpa's and he sized it and took the excess gold and made the trinity knot. He made both rings exactly what I had pictured in my head and I'm extremely picky. Thank you kindly Mr. Paul for everything. We couldn't be any happier. I keep grinning like a possum eating saw briars and staring at my beautiful ring!!!

Super easy and quick service here with reasonable prices. We did have to ask for the plain rings…read moresince they were not on display with the fancier ones, but this was easy since you could look at all of the rings online before you went and just show him the photo of what you want. He thought to match the colors of the rings to the engagement ring and offered to have us bring the engagement and wedding rings back before the ceremony to have them cleaned one more time to make sure they were photo ready.

My family has always trusted graeber jewelers for all our jewelry needs. Very nice and excellent…read morecustomer service.

Dropped a necklace off to have the clasp repaired and when we came back( a week later) they claimed…read moreit was broke and needed to be soldered. The repair looked horrible. When we looked at the cross that was on the necklace, it had been bent. They claim they are a citizen dealer but oddly they couldn't help to reset a citizen watch when we picked the necklace up. The excuse was that the " watch" person was on vacation. Horrible experience and I would never recommend not even for repair.

I came in as a young woman looking for information on jewelry I inherited from my grandmother. I…read morewas told the diamonds were poor quality and offered $1,800 for the lot (not including $400 from gold I did sell). The tone felt dismissive, with comments like "your generation will have nothing left." I decided to get a second opinion and had a completely different experience. The jeweler cleaned and evaluated the diamonds--one alone was worth $7,500, another around $3,000. The first shop's valuation was way off. If you're unsure, get a second opinion. I left this place feeling undervalued and misled.

This place is fantastic. So friendly and helpful. I visited a year ago, but when a friend asked for…read morea jeweler recommendation, it reminded me to write this long overdue post. I must say, that I haven't purchased jewelry from them, I came in for a stone appraisal. I was having a family diamond made into an engagement ring, and the other jeweler I had previously visited told me that my certified diamond was not what it claimed to be on paper. I had panicked, thinking there was a mix-up and my stone would not be insured. It only took 5 minutes for the staff to verify my diamond was what the papers said, and I was able to get an insurance appraisal. I ended up having my diamond set in a ring from a family jeweler in Pennsylvania, but would have gone with them if I needed someone local. Fair prices, no BS.

I have been to S&E several times and bought three pieces of jewelry. Each time I found sales…read morepeople to be helpful without being pushy, and prices to be reasonable. I love the pieces that I bought; I only wish there had been more information about them at the time of purchase (color, clarity...). Overall, a very positive experience, and I will go back there the next time I am in the market for a piece of jewelry. I highly recommend them!

Shelly and Jim are very friendly and knowledgeable about jewelry!! I love going there.read more

I was up doing business in Buffalo and found this jeweler. They were great to work with and gave a…read moregreat price on engagement ring and diamond earrings. No matter where I am at I would always consider Amherst Jewelers. Keep up the great work!

I took a ring there to be redesigned. (retail approx. $250) after several months and not hearing…read morefrom them, I went to check on the status. it was in his showcase and he was selling it! I asked how could sell something he did not own, he said he "thought" I sold it to him. of course he had no proof of this. also he never gave me a receipt for it initially. I was lucky to get it back. please do not patronize this business.

Beautiful jewelry, friendly staff. Wide range of prices and styles. Awesome place for treasure…read morehunting and finding new (old) favorite jewelry with unique character.

So there I was, standing in this place that was recommended to be to find out if a strand of pearls…read more( that had a broken strand ) that my grandmother gave to my mom for her wedding day were real or faux pearls only to get insulted by the woman behind the counter. Now, knowing I come from a pretty poor family, I wasn't expecting them to be worth thousands but rich in sentimental value. But when the woman behind the counter says "they're not worth the $20 bucks it'll cost you to have them restrung and we don't do that here", she just as well may have spit in my face. How dare she insult me. How about having said something with a little more compassion and dignity seeing that even though they may not have a monetary value but in sentimental value . And as far as $20 bucks- is that even much anymore? Forget this place - go somewhere you and your belongings will be valued.

this man is amazing very professional knowlefgsble and caring will not take u for granted or take…read moreadvantage of u. hard to get a hold of but once u do it's worth the wait !

I brought some gold jewelry in to sell and a pendant that I inherited after my mom died. I was…read moreoffered $200 for the gold and was told the pendant was cz , even though it was set in 14kt with several diamonds. He brought it in the back to test it. I wasn't convinced that they were not diamonds . I went someplace else and got over $500 for the gold and the pendant was diamonds. He put a diamond tester on the pendant. They are either dishonest or don't know what they're doing. Or both. In fairness it wasn't geno I dealt with but he is responsible for his employees.