Stopped here on a long drive through eastern Washington and it turned out to be one of the better…read moreLove's I've been to. As soon as you walk inside stuff welcomes you with "hello welcome to loves". The place is easy to get in and out of right off I-90, which makes it convenient if you're just looking for a quick stop. The bathrooms were surprisingly clean. The store itself was stocked with the usual road-trip snacks, drinks, and travel gear. They've also got showers and a dog park, which is a nice touch if you're on the road with pets. There's a Carl's Jr. inside for when you want something more filling than gas-station food. Service was decent a couple staff were really friendly, others just kind of going through the motions, but nothing bad. I noticed was the wait times over at the truck care center. As usually, not truckstop fault that people want to take their breaks at the pump If you're rolling in with a rig and need repairs, you might be sitting for a while. For regular travelers though, fuel and quick food are smooth and easy. Overall, solid stop clean, convenient, and plenty of parking. Not perfect, but I'd definitely pull in here again when passing through Ritzville.

DYLAN is one of the most customer oriented employees here. He has gone out of his way on several…read moreoccasions to help me to find things or with issues on the diesel side. Keep up the good work! Just one more thing its not only Dylan that gives good customer service here but it seems he stands out when I am there.

Cashier was absolutely rude. Im a traveler and my first time through here! Believe me when i say i…read morewaited 14 minutes behind 1 person because the cashier was purposely ignoring me after i had walked in. He proceeded to have a normal conversation while i waited. Would never come here again! Need better staff!

Employees wear masks and are strict about anyone coming in with a mask. Bathrooms are clean with…read morehot water. Support this business versus the other gas stations that don't care.

Back when I was a youngster, I rode a lot with my truck driving father on his runs. Semis can only…read morego so many places, so when it came time to stop for food our options were often limited. I also remember that folks used to say if you wanted good food you ate where the truck drivers did. So, passing Ritzville for the bazillionth time and being hungry, I decided to skip the easy access junk by the Perkins exit and went the extra five minutes to Jake's. Had a French Dip with fries and salad. Salad was just simple garden salad but was fresh and crisp, so that was nice. Good blue cheese too. French dip was very good, bun not soggy like you so often get with French Dips. Fries were cooked well enough and tasted good too. Hate undercooked fries! Service was friendly and old school. Just kinda nostalgic about waitresses who call me "Hun" I guess. Prices were better than Perkins and so is the food. My assessment? Skip the junk by Perkins and go to Jake's.

This is a truck stop diner in a small town just off the main highway. Those three things right…read morethere should tell you what to EXPECT. And it's all about expectations. Come here expecting a five star establishment and you will leave sorely disappointed. That being said, my star deductions are for two things that even a hard hit establishment needs to remain diligent about: 1) Worn down, ratty seats. Old is fine. But several of the seats had rips, tears and duct tape. 2) Worn out silverware, glasses, plates, etc. The water glasses were clean but had obviously gone thru the washer so many times they were pitted and "cloudy". Both of the above just need replacing. Plain and simple. As for the food? Classic truck stop diner fare and plenty of it. Service was very friendly (although we joked that our petite & slim waitress obviously doesn't eat here regularly---ha,ha). Would we stop in here again? Probably not. But not because there was anything wrong with the place. Mostly because I'm trying to watch my diet and although their chicken fried steak smothered in gravy was spot on guuuuuud. I gotta cut back on such things. And how does one say, "No" to stuff like that at a place like Jakes? I'm too weak. So, instead, I'll just avoid it altogether.

Store has signs promoting meal deals, but go inside and there's nothing on the griller! Willing to…read morespend money, but the store doesn't have anything for quick food except Subway. Gonna lose a lot of sales!

Price is deceiving at the pump, gouging the customer in my opinion. Shows $4.07 per gallon until…read moreyou go to pay (cash) and at the pump is $4.17 per gallon

Second Tesla Supercharger now in Ritzville. That one is on Bauman Street, close to services and is…read morea Level-4 with 8 stalls. Still zero Tesla Superchargers in Spokane, WA (2nd largest city in the state).

All 4 chargers now full, and I never had more than 32 KW/120 mph…read more Decent number of food/drink choices.

Nice, clean gas station! Windshield cleaner stations were stocked. Trash emptied. All pumps were in…read moreworking order and credit card machines worked properly with printed receipt. About 8 gas pumps available. This location has a food mart, plus McDonald's attached. The restrooms were clean inside and well stocked. Employees were friendly and welcoming. Located off highway 395 with easy access off and on freeway. Would highly recommend.

This place is a great stop. It has a chesters, great chicken!…read more I always come by for non ethanol gas. Literally so hard to come by now a days. Got a old truck. And I like to use it for cars.

Always a great stop for food and fuel.clean bathrooms and clean store. Staff is friendly and…read morehelpful. Brand new just opened Wednesday

By far the best place to stop for gas and food in the area. Nice and new. Bathroom was spotless.read more

Car broke down on I-90 in Ritzville and called Adam as he is the only mechanic in this small town…read moreapparently. Not sure if Adam is belligerent or has dementia, but definitely has some screws loose. After telling me it would be at least a couple weeks before he could even look at anything, apparently he took offence to something I said and told me to get lost and hung up on me. Very weird guy, ended up towing the vehicle to Moses Lake to a legitimate shop.

My vehicle wouldn't start at the gas station next door and i asked if he could charge my battery or…read moretry to jump start me and he flat out refused. I have never seen a business act this childish before and not help anybody out. The analogy he used was "McDonald's won't cook your hamburger if you take it to them" You're a mechanic shop!!!!!!!