The weekend of January 18, 2024 my family was traveling from the Mill Creek/South Everett area to…read moreSpokane Valley for an event. We were already 2.5 hours behind from sitting in the pass due to a jackknifed truck stopping traffic. We were tired and the weather conditions were typical & crummy. I'd just had my car serviced for this trip & felt very prepared, however my "Check Tire" warning light came on after all the other frustrations we'd endured up to this point. We finally had to fill up for gas in Moses Lake and I planned to check my tires at the gas station. Pulled up to the air pump in deep snow, my gloves stained, my patience thinning, my fatigue increasing I imagined myself at this point clumsily fumbling through this process & ending up in a meltdown. ‍ I wondered... is there perhaps a Les Schwab in town who could check my tires? Thank you YELP! There is!! Drive up, and they look super busy. So I walk in & immediately a female employee cheerfully approaches the counter to ask how she can help me. I explained and asked if they might have time for me to pull around and have someone check my tires, and she said, of course! Relieved, I got back in the car and pulled down to one of their bays where someone was there to meet me. Super friendly and happy to help, the gentleman checked all my tires, and everything was good to go. Knowing that my car is a Honda CRV, and the warning light has to be manually turned off, he asked if I knew how to do that because it's tricky. I told him I couldn't remember, and not to worry about it. They've already been so helpful to me! He told me it was absolutely no trouble, and that he was happy to help. Unfortunately, it was even more tricky than he remembered, and he insisted upon getting a coworker to come fix it. These guys could not have been more friendly, competent, & happy to help, and it improved the quality of my trip so dramatically, solved my problem, and just made me so happy to be a repeat customer at Les Schwab. It's fantastic to know that I could go to a different Les Schwab and get the same great service, especially at a time when I was feeling concerned about the performance of my tires and stressed during my trip. We arrived at our destination, safely and have had zero problems with our tires since!! A+ job, Les Schwab!!

So far I'm not impressed,my appointment was half an hour ago and so gar my pickup has not moved…read more. it the stellar service I've received elsewhere in the northwest..I'll give them a shot but it's not looking good so far.......

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

This dealership is the worst! They are swindlers and just take advantage of people who are…read moreinexperienced at buying vehicles, they have this "warranty" where they just save their butts from fixing the vehicles they sell As is Warranty " They sell at insanely high rates for cars that aren't even worth that much! Bought a car off of them back in 2022 a 2015 Kia forte that was worth at most 10,000 and they sold it for 20,000. They also did not disclose anything that the car had wrong with it including the fact that this car hadn't had an oil change in who knows how long!!! The car turned off twice after purchasing it! HAD THAT HAPPENED IN THE HIGHWAY WE WOULD HAVE DIED! THEY AREN'T WILLING TO OWN UP TO THAT! In addition to that the car had already 133,000 mileage which is high and it isn't worth as much as they sold this car for!!!

We bought a car in November. Josh was great to work with. He was attentive and yet gave us our…read morespace when we needed it.

Awesome service! Thank you for working with me to get those Leaf tires. I was lucky that you had…read morethat set of four in the right size. They ride is 100% better than before!

I feel like it is my responsibility as a man to report something that happened on my birthday. I…read morewas taking my 3 daughters to stay with their mom's family for 5 days. They love it there and the family loves them big time. We meet in Moses Lake which is a 3 hour drive for me. My jeep was doing great till we literally hit the Moses Lake exit. I limped into McDonalds and exchanged the kiddos safely. There was a Les Schwab in the same parking lot. I went in and asked for help. They took all my wheels off. Found that a bolt broke off my break caliber and was hanging off. Went over to the Lowe's to get the bolt and washer. Fixed it. When I asked how much. They said no charge. Les Schwab is literally the coolest company. Especially the boys in Moses Lake. What a birthday gift.

Car broke down on I-90 in Ritzville and called Adam as he is the only mechanic in this small town…read moreapparently. Not sure if Adam is belligerent or has dementia, but definitely has some screws loose. After telling me it would be at least a couple weeks before he could even look at anything, apparently he took offence to something I said and told me to get lost and hung up on me. Very weird guy, ended up towing the vehicle to Moses Lake to a legitimate shop.

My vehicle wouldn't start at the gas station next door and i asked if he could charge my battery or…read moretry to jump start me and he flat out refused. I have never seen a business act this childish before and not help anybody out. The analogy he used was "McDonald's won't cook your hamburger if you take it to them" You're a mechanic shop!!!!!!!

Stopped here on a long drive through eastern Washington and it turned out to be one of the better…read moreLove's I've been to. As soon as you walk inside stuff welcomes you with "hello welcome to loves". The place is easy to get in and out of right off I-90, which makes it convenient if you're just looking for a quick stop. The bathrooms were surprisingly clean. The store itself was stocked with the usual road-trip snacks, drinks, and travel gear. They've also got showers and a dog park, which is a nice touch if you're on the road with pets. There's a Carl's Jr. inside for when you want something more filling than gas-station food. Service was decent a couple staff were really friendly, others just kind of going through the motions, but nothing bad. I noticed was the wait times over at the truck care center. As usually, not truckstop fault that people want to take their breaks at the pump If you're rolling in with a rig and need repairs, you might be sitting for a while. For regular travelers though, fuel and quick food are smooth and easy. Overall, solid stop clean, convenient, and plenty of parking. Not perfect, but I'd definitely pull in here again when passing through Ritzville.

DYLAN is one of the most customer oriented employees here. He has gone out of his way on several…read moreoccasions to help me to find things or with issues on the diesel side. Keep up the good work! Just one more thing its not only Dylan that gives good customer service here but it seems he stands out when I am there.

Great service! Helpful people and very kind. They offered options that were considerate of our…read moreneeds and budget and were honest and upfront with costs. They did the work we requested and even gave us some feedback on whether certain repairs would REALLY be needed or not. Some other places start throwing parts at things but these guys did the diagnostics and got down to the root of the problem. They solved the issue and made sure we were informed and comfortable with the work done.

Wow, what a great place to do business. From the second I came in I felt like a friend. Also, I…read moreneed to fish, so I need my truck and they were able to get me in in a very reasonable time. Dont go anywhere else or you will miss out on affordable and quick work

Excellent service! They got us right in and out on a road trip. Had we gone to the more well known…read moretire chain we would have waited at least 3 hours with 2 kids and 2 dogs in 90 degree weather.

Best place in Moses to get your tires worked on. No 4 hr wait times like the other tire shops in…read moretown. And they do it right the first time.