Very good experience from paperwork to exam. No surprises and my custom hearing protection is…read moreawesome. Mike G.

From the owner: Our hearing center offers individualized attention and solutions for patients with hearing loss…read more From pediatrics to adults we strive to give each person the ability to achieve and maintain the highest quality of life. We are an evidenced based practice so we provide services based on evaluation, diagnostics and rehabilitation. We work with compassion, integrity and a commitment to satisfaction by offering the best quality hearing aids that fit each patients unique requirements and lifestyle. Call us today to find the correct hearing solution for you.

Dr. Burrington is an excellent doctor of Audiology. She did an excellent job in testing my hearing…read moreand performing ear mold impressions for my custom ear protection. She was patient, thorough, and seemingly very genuine. She took the time to make sure I understood my hearing test and did not push me into the most expensive brands. She has a personal touch that is uncommon in many health practices these days. The facility was clean and the desk lady was very nice.

Extremely Disappointed - Poor Service and Rude Staff…read more My mom purchased her hearing aids from this facility about a year ago when it was still Estes, and recently when one needed repair, we brought it in hoping for prompt and professional service. After several attempts to get through and finally securing an appointment, they sent the hearing aid out for repair. We were told it would be expedited due to the delays we had already experienced. Two weeks passed with no update. Despite their promises to call with information, we heard nothing back. I had to keep following up myself. I stopped by to get a hopefully get a response and to express my frustration, and spoke with Ashtyn and Kendra at the front desk. Instead of acknowledging the issue or offering an apology, they admitted they didn't return my calls, but became extremely defensive when I said the way the situation was handled seemed incompetent. Rather than addressing the poor service, they focused on how busy they were and implied that I should be more understanding of their inability to answer the phone. The lack of empathy or accountability was stunning. Ashtyn ended the conversation by telling me, "Good luck finding a hearing aid place for your mom," which was incredibly rude and unprofessional. This entire experience has been frustrating and disappointing. I rarely leave negative reviews, but the disregard for their customers, especially seniors relying on essential devices, is unacceptable. I would absolutely not recommend this business.

You know when you have those days where you meet some of the sweetest, most helpful people? We…read moredefinitely had one today. After Estes Audiology was sold, I've been trying to decide if I wanted to use the new company Audio Nova. After seeing mixed reviews, I checked them out today. Toni Bailey made my decision for me. She is so helpful, friendly and knowledgable. (I still don't think she looks old enough to be a grandmother).

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

Dr. Jill Davis at Victory Hearing and Balance has been my audiologist for more than 10 years. She…read moreis truly outstanding. She is highly professional, extremely knowledgeable, and an expert in her field. Besides her pleasant personality and demeanor, what stands out most is her determination to find the absolute best hearing aids for my specific needs and lifestyle. She doesn't rush through the process; instead, she takes the time to thoroughly explain my hearing test results, discuss different options, and patiently answer all my questions. She is committed to getting the fit and settings just right, making adjustments as needed until everything is perfect. Thanks to her expertise and persistence, I now hear so much better in everyday situations--conversations are clearer, I can hear my ESL students much more clearly, and I'm no longer frustrated in noisy situations or group settings because I can now hear the conversations. Follow-up appointments are through and reassuring. I highly recommend Dr. Jill Davis to anyone dealing with hearing issues. She's not just an audiologist--she's caring, dedicated, and genuinely invested in her patients' success. Five stars aren't enough!

I had previously taken my daughter to a different audiology to obtain an assessment for APD, only…read moreto realize they only game me an audiogram, explaining that my concerns were probably nothing serious. I then contacted Audiology Associates to schedule the same assessment I had asked for before, and they booked it without an issue. Dr. Bledsoe did the assessment and she was so professional, comprehensive in her history taking and testing, and very friendly to speak with. She took her time explaining the results so that I understand all the implications for her findings. Furthermore, I've reached out more than once to ask follow up questions and she is always willing to make time for me. I couldn't recommend them enough.

appt was great but can't seem to get anyone to order my hearing aides. my benifits expire this…read moremonth. 4 phone calls and a drive by. very bad service. go somewhere else

Was traveling with my mom and she lost one of the cones to her hearing aids. Came into the hearing…read morecenter and they took the hearing aids, cleaned them and put on a new cone. All of this with a big smile and no charge. THANK YOU

Dr. Higginbotham is amazing! She is so kind, patient and knowledgeable and now two people in our…read morehousehold can hear better because of her and team. My husband and my mother are both very grateful to her, Abbey and Grace for making us feel so welcomed and understood! Thank you from the bottom of our hearts, Dr. Higginbotham! We appreciate you and would recommend Estes to anyone!!!