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    Texas City Auto Brokers

    5.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    9 months ago

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    12 years ago

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    Us Luxury Motors

    Us Luxury Motors

    4.4
    (9 reviews)

    I spoke with Harris, who was fantastic (seemingly) the entire time I communicated about the car I…read morepurchased. He was energetic, provided timely responses, and worked to get the sale completed. The only issue was that he was not the decision maker; his father was. I specifically asked Harris, "was the car damaged in any way?", "was there any body work done to the car?", "is there any kind of cosmetic issue, besides some chips on the hood and curb rash on wheels that I could see from photos?" The answer was "no", to all of those questions. I was thrilled, so I agreed to pay over market value for a car that I thought was a premium example of what I was seeking. I shipped the car to my home, only to find out the 1) the front bumper had clearly been bumped at low speed before, and Harris' father had it poorly resprayed, 2) the rear bumper had been bumped also, and Harris' father had it poorly resprayed, 3) whoever resprayed the bumpers painted right over the parking sensors, causing them not to work properly, 4) there was a large chip in the rear quarter panel that was starting to show rust, 5) the lower rocker panel on the driver's side had peeling clear coat. I texted Harris about these issues, and he responded with, "my dad did get the front quarter of the bumper sprayed. I just asked him about it as I showed him these pictures. dam Painter didn't clean his mess. Can't believe i missed that." Unfortunately for me, he said there had been no body work done, but in reality, he had no clue. I took the car to a body shop to get a quote to fix all of these issues: $5,000 for new bumpers, painting, and new parking sensors. If I would have known this, I would have never paid the premium that I did.

    This business bought a vehicle from me and made the process easy and flawless! Highly recommend…read morethem.

    USA Auto Brokers

    USA Auto Brokers

    1.5
    (50 reviews)

    I have never written a review on any place of business before in my life. Two days ago (6/18/16) I…read morehad purchased a 2005 Nissan Altima with 190,000 miles on it from USA Auto brokers. The majority of the staff seemed friendly and helpful enough with the exception of a couple of employees. Despite the friendly demeanor of the workers something was quite unsettling. It appeared to me that they had no concern for my best interest, only that of themselves and the company. I drive my newly purchase Nissan off the lot and truly believed I had made a gear decision. Later I was proven to be wrong. Not even 36 hours after buying my new car, it died on me in the middle of the road. After towing it to a mechanic the verdict was that my alternator had gone out. I calmly called the main office to see what could be done. No one was apologetic nor did they offer any solution. It was made clear that I had bought the car "as is" without any warranty. I understand they had no legal obligation to rectify the situation but possibly an ethical obligation was in order. The only hint of help they offered me was a referral to a mechanic. Now I'm out 4 grand and I'm without a car. I've said all of this to warn others to throughly research the car being bought and don't expect USA Auto brokers to respond quickly to a problem that may arise. Update- after talking with the managers they agreed to cover almost half of the repairs necessary to get my car fixed. They were friendly and apologetic. I am moderately satisfied with the resolution provided.

    never buy a vehicle from here!! always giving us problems when we try to make a payment! very…read moreunprofessional, hanging up on me and screaming at me through the phone after asking repeatedly for her to let me speak to someone else for about 10 minutes and wont take my payment knowing that the next day they add a late fee charge. bob and paula suck! this hasnt been the first time and it wont be the last! we will be taking legal actions.

    Texas City Auto Brokers - carbrokers - Updated August 2026

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