My fiancé Chris went to see Dr. Sana after years of no sleep and minimal breathing through his…read morenose. We first made an appointment with the office staff which is extremely helpful, nice and caring. After the first visit, he immediately found the issue, scheduled an allergy test and proceeded with surgical measures. The process was so seamless and Dr. Sana ensured to explain everything little by little so we understood exactly what was happening. Even after surgery, the staff and Dr. Sana have been very attentive to ensure he is healing well. They have a text function to make the process so much easier when it comes to questions and they respond same day, it's so convenient. I would recommend Dr. Sana to anyone!

Do not go to this doctor. All they care about is making money off of you. Did all kind of test and…read moreprescribed 3 different medications, 2 were basically the same. Had me come back another day for hearing test...another copay. Dr. Sana said it's allergies related and wants me to come back yet again to do an "allergy test". Meaning another charge to the insurance. The hearing test results were stress related, he didn't know what to say. The man don't know what he's saying, just throwing out a bunch of nonsense! NEVER WILL I GO TO THIS DOCTOR!

Dr. Cilento and his team are very good, I appreciate their attention to the patient and his…read morediscussions with me, the patient. It is very important to have frank and informed dialogue done in a compassionate way. And for Veterans dealing with upper respiratory issues, he's your man.. His PA William is great. Troy

The procedure didn't work. Anoth ENT I visited who viewed the before/after/current images say there…read moreappears to have been nothing done. I've asked TS&S to stop cold-calling me for further appointments but they just keep calling. Everyone is nice but it wasn't worth the experience or cost.

Dr. Liu (ENT) and his team were incredibly helpful, professional, and thorough throughout my visit…read more They took time to clearly explain all of the testing and results, making sure I understood everything. The medical student was also very kind and attentive, asking thoughtful questions and making me feel comfortable. From start to finish, the entire team made me feel welcomed and reassure that there is a solution to the issues I've been experiencing. I truly appreciate the care and attention I received and would highly recommend them.

I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

When you have to switch doctors at Texas ENT they treat you like you've committed treason. If the…read morefirst doctor would have actually acted like he cared I wouldn't have had to switch. Office staff checking out acts like it's an inconvenience to check you out. Techs are ok. Bring a book to read or download Ebooks because you're going to have a wait. I had to find a new ENT who would take the time to listen. It's like cattle being rushed through a cattle shoot and they don't take the time to address the reason you are there for.

Vertigo was becoming a challenge for me so went to this ENT recommended by a friend. They took my…read moreinsurance and Dr Shah was excellent. I really liked his explanations and attitude. Testing showed I do have hearing loss, which I thought was part of my problem. More tests scheduled.

I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.

Just saw Dr. Briscoe today. He was wonderful. He explained everything very thoroughly and his…read morebedside manner was great. I was a new patient and was in and out without hardly any wait time. I'd highly recommend him. I'd gladly see him again for any future needs.

I definitely recommend Michael Briscoe. He is a fabulous ENT. He saw me for a broken or fractured…read morenose. He was so knowledgeable and detail oriented. He listened to my concerns about not wanting repairs or cuts today, but more so data and testing. He sprayed a medicine and numbing liquid into my nose. Then he looked in with a camera. Then he did a CT scan to show me the fracture and issues. He was very knowledgeable and friendly.

I saw Dr. Raney, about a year ago for my nose. He is wonderful, listens and is very concerned about…read moreyour problem. Waiting time was not long at all, his staff is great and polite. He explains what he is going to do and has excellent bedside manner! I wouldn't go to anyone else, I fully trust his judgement and concerns Linda Ciucci-Kubista The Woodlands,

Rance saw my elderly father for an inflamed lymph node in his neck. After 1 minute, he referred…read morehim to have an MRI. We told the doctor that my father has a pacemaker and he said that it wasn't an issue and left. One minute. That was all the time he spent with his patient. We then left to go have the MRI done and, surprisingly, they informed us that he could NOT have an MRI done because of his pacemaker. They suggested a CT scan and reached out to Rance for his approval. My elderly parents sat waiting for his response for over an hour. Rance never responded. Let me repeat - he never responded. This occurred on a Friday afternoon. Does Rance leave early on Fridays? We don't know because he never bothered to reach out to his patient or to the facility that he referred us to. Patients beware. This guy will not work for you - especially on Fridays. Terrible experience.

The care here is kind and explanatory. Elizabeth was so careful in her ultrasound that I actually…read morefell asleep a few times, and usually my anxiety is high during stuff like this. The office experience in general is also super helpful-especially with the insurance portion. I haven't started treatment yet but it's already such a great experience and the doctor is so helpful too.

Great care. Dr Salazar and his tech did a clean and sterile much needed procedure. The sonogram…read moreguided the doctor to clear the affected areas. The procedure only took 30 minutes and I left with support stocking on. I was able to drive without pain. I am going back for tx on my other leg.