We had taken my elderly father to this location for eye surgery. The staff were very informative of…read moreeverything to expect from the surgery pus how to care for his eye after the surgery. The business was very clean and appeared to be kept up with. Thank you to all the staff members for the great experience and my father is ready for his next operation in 2 weeks.

Great care. Dr. Snook was phenomenal, both times. Except for driving in the traffic, everything…read morewas as it should have been.

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

Lone Star Vision in Celina, TX…read more My family of four has been getting our annual vision and eyeglasses and sunglasses since 2017. Today I went for eyeglasses adjustment because my nose pads weren't symmetrical and one nose pad is touch my eyelid. Ricky one staff member came out to help me with it but only use an intimidating behavior to his satisfaction and convinced me that it seems perfect for him. I asked if he can use a tool instead of just his fingers for adjustment but Ricky insisted that his finger is a tool and the right tool. I felt my ears were so hot from high blood pressure and my stomach was cramping. It wasn't a good morning experience for an eyeglass adjustment.

I arrived at my appointment 10 minutes late. It shouldn't matter because you usually wait a really…read morelong time at this office. Someone arrived five seconds before me (of course her appointment was set for 10 minutes after mine as doctors do, they set appointments back to back and then they can't fulfill those timeslots so you wait forever). The front desk told me that I'd be going after that person, since it wasn't fair to her that I arrived late. But we were both gonna wait in the waiting room for a really long time anyway. It wouldn't have mattered, which is what I tried to communicate. I disagreed with how they handled the situation and chose to reschedule my appointment. They proceeded to tell lies about me to the doctor and send me a letter telling me that I can no longer be a patient there. I've always thought the staff had way too much authority in this office, this confirms it. They were definitely on a power trip! Please stay away from this place.

Office seems to be all about money over anything else. Scheduled appt. as new patient for what I…read morebelieve is an allergy in one eye. I was called with an estimate and advised I would need photos, dilation, and that 100% would have to be paid upon the visit. First, they hadn't even see me, have no idea what is actually wrong if anything but are already piling up the charges with "what I'm going to need." A little fishy to me. Moreover, the BCBS EOB often shows I owe less than what doctors bill, so I asked if I could pay the majority of my bill but leave a little back pending the EOB. Absolutely not. Pay now is only option or we won't see you. I get money is important but when 90% of the 'new patient' conversation focuses only on that, that is very telling of what kind of office it is. Such a turnoff. So I cancelled my appt. That was met with a smug response that projected complete apathy on their part. On a side note, looking at their combative responses from other low reviews. It pretty much confirms my decision to cancel. UPDATE 5/28/2024: Their original response was something like 'Have a great day.' As expected they couldn't help themselves and deleted that with yet another combative response to their growing negative reviews. As before they take no responsibility for anything and hammer away at excuse after excuse. They show no record of my call because I use a pseudonym for fear of retaliation.

Felt a bit rushed the first visit sit but I think it's cause everyone knows their job so well, they…read moreare just very efficient. They did a thorough evaluation, were detailed and upfront with their pricing and the process, and followed up well. During the surgical process, everyone I encountered made me feel safe and truly cared for.

Beware these guys need their money pretty badly. We just experienced a little bit of it but I…read morebelieve its a tell tale. There's a $60 refraction charge for cataract evaluation. They wont proceed if you don't promise to pay. You actually won't know they require this until you are in their office. Refraction will not be covered by medicare. Of all the five eye doctors we visisted, this is the only place charging for refraction. Otherwise, their offering is more expensive but I am not an expert of the pros and cons of this office. That's enough for us to decide who they are.

I had a previous issue but it was resolved to 100% satisfaction and I will be returning.read more

I really love Dr Lister. He was patient with my 3 year old & answered all of my questions. He…read moredidn't rush he took his time & I felt my baby was in great hands. He was so helpful with helping my baby along I mean very encouraging. I would recommend him to any & everyone, I really appreciate him & his expertise. My baby was so comfortable with him from the start because he was so welcoming & friendly, which made my baby's first experience a great one. Me & Nydarion thanks you so much Dr Lister & all of your staff as well, they were all very wonderful at 1332 S Plano Rd #112 Richardson Tx 75081.

Dr. Kalyam did a great job on removing a lesion from my eyelid. I highly recommend her!read more

Dr. Kalyam is an amazing surgeon! I send all my patients to her. She has also done a bleph on me…read moreand it turned out beautiful!!

Picked up some snazzy post care eyewear from Dr Choi! I didn't "want to" have to come in for a 2nd…read moreopinion on my retinal holes/tears/floaters/flashes but hey it's your eyes after all and better safe than sorry. Leaving here feeling really good about and confident in my previous retinal treatment with Dr Rostami. Kudos to him on his good work! However going forward I will be moving on over to this office. Here's why: *friendly efficient staff *very "dialed in" system here (very little waiting) *I was in and out of office in under 1 hour *Dr Choi has excellent bedside manner *Super knowledgeable about all areas effecting the retina and mine specifically *He put my big scary fears at ease *He explained things to me about the "trifecta" or perfect storm as he calls it in regards to my left eye. *This office also has a team of surgeons just like Dr Choi, season experienced and highly knowledgeable. *Dr Choi also discouraged me from Lasik with my left eye - too risky on that left eye. *Told me not to try and correct the floaters too risky Bottom line getting older sucks, being very near sighted sucks but at least I have Retina Specialists and Dr Choi in my corner! Feeling thankful! Should you choose to come here I know you're in great hands!

The Plano Office: The front office staff, MA/Tech, and Dr. Patel were all equally inept and…read moreuncaring. The front office staff were unhappy, unkind, and not receptive. They didn't even open the front window to provide patients with forms until AFTER 10-15 mins after we signed the sign-in sheet. Thankfully, I already filled out the forms online, so I only had to wait an hour. :/ After waiting an hour to be called back, the gal taking images of my eyes on the OCT machine didn't even wait until the light was green. It was mostly blue or red when she snapped a shot. The medical records gal was very unkind as well. She claimed some of my meds were not real meds because they were "just over-the-counter vitamins". When I told her 2 were treatment for severe Vitamin B12 and D deficiencies, she just said, "Oh". Not, "I'm sorry." Just, a callous "Oh". When we got to allergies, she claimed my allergy to a med wasn't a real allergy. So when I told her that that's what the hospital staff told me when I was treated for the allergic reaction to the med, I just got another uncaring "Oh". Dr. Santosh Patel was no better. He decided since I only have blurry vision and difficulty reading and making out details, but don't have light flickers or floaters, then there's no way I have a macular hole. This, BEFORE he even looked at the images of my eyes or reviewed my medical records. Then he belittled my Optometrist saying, "I can't believe he thought you had a hole in your right eye when you obviously have blood leakage". I told him, "I can believe it...because it was my LEFT eye he saw the hole in, not my right." When I asked him why I have bleeding in the retinal part of my right eye, he said it's either due to my diabetes or hypertension. When I told him I have neither. He said, "Oh, then there's no reason for the bleeding since you don't have either, and you're in perfectly good health otherwise." I said, "Really? Because I've had 13 surgeries, 3 in the past year and the most recent was my 3rd heart surgery, which I had a month ago. So do you think the bleeding might be due to any of my other health issues or meds, like Eliquis?" He said, "No, it's nothing to be concerned about. It'll resolve itself." Dr. Santosh Patel told me to return in 6 months to recheck. Not happening. STAY. AWAY. FROM. THIS. OFFICE.

My wife and I met Dr Si- On Kim for the first time in our last visit; we like her very much, she is…read morevery patient and caring. We started with Dr Jason Bullajian, then we were transferred to Dr Valerie Barnett. We got a notification from the doctor's office that Dr Barnett was not longer with the practice. We are the kind of people that like to stick with one Doctor; so we had made our decision that this probably was the last time that would visit this office. After meeting Dr Kim, we decided to continue to with TVLC. Also we met Abeer, the medical technician, a very nice person and the examination was great. The front desk receptionist, Rhonda, is very friendly and courteous.

In 2023, I underwent cataract surgery and elected to pay out-of-pocket for upgraded lenses with the…read moreexpectation of improved vision. Approximately nine months later, I began experiencing visual disturbances and followed the advice of the surgery center to return to My Eye Dr in Murphy. I was told at that visit that the issue was "just floaters" and not cause for concern. When the symptoms did not resolve, I returned to the surgery center, where I was informed that my retina had detached -- a condition they did not treat -- and I was referred to a retina specialist. The specialist diagnosed me with a retinal detachment affecting approximately 75% of my retina, requiring emergency surgery that involved placement of a scleral buckle. The buckle changed the shape of my eye and rendered the upgraded lenses I had paid for unusable. Then, in July 2025, my right eye also experienced a retinal detachment. I am currently still recovering from this second major surgery. I can honestly say that this has been the worst medical experience of my life. Not only was there a significant delay in diagnosing a sight-threatening condition despite my efforts to seek help early, but I also feel the situation was mishandled at multiple points. The consequences have been life-altering, both financially and physically. I am sharing this in the hopes that no one else has to endure the same level of frustration, suffering, and loss of vision that I have experienced.