Excelente mi experiencia, ya tengo un mes con mi cirugia y cada vez que pasa el tiempo mejora mucho…read moremas mi vision

I really felt that everyone here helped me throughout my journey. I did feel nervous but they were…read moreall professional and helpful with everything. They work great with my schedule and I can't recommend this place enough to others! Thank you so much!

Dr. Kalyam did a great job on removing a lesion from my eyelid. I highly recommend her!read more

Dr. Kalyam is an amazing surgeon! I send all my patients to her. She has also done a bleph on me…read moreand it turned out beautiful!!

They are very good and they care and the staff members are friendly. I have been going to them for…read moreabout three years now and I must admit I love it. and the place is clean.

I went to this Allen office for an eye exam. The exam was done by a young lady who has a lot of…read moretatoos on both of her arms. The service was so-so, but that was not the real issue. The real issue was optical prescription. I took it to Costco to make lens. Upon receiving the new lens, my vision became a lot worse because my left eye could barely see anything. Opticians at Costco suggested me to go back to Key Whitman for an re-exam. The second time I had the same lady (not sure if she was a licensed optometrist). The exam equipment was ill prepared. The chart was not even in the center of my view. We struggled a lot with the machine to get through the exam. I took the new prescription to Costco. The optician saw the results and told me that it was impossible that two exams would yield such different results within 10 days timeframe. They strongly suggested me to get a second opinion from another optometrist. I later went to a new independent optometrist office, paid exam fee to get a new exam. This time, I noticed that in this other optometrist office, the service and equipment were day and night comparing to those at Key Whitman Allen office. Now I am wearing the new lens from the latest eye prescription and cannot be more happy with it.

I've seen Dr. Claire Chu twice now, once a year ago and again yesterday. She is very professional,…read morecaring and easy to talk to. Last year I was referred to her since my regular eye doctor diagnosed cataracts. Dr. Chu checked my eyes and said I was borderline needing the surgery and suggested I wait. I was glad she was honest and not just trying to get a patient into surgery to make $$. This recent visit confirmed what I already suspected, it was time ito schedule cataract surgery. I noticed that I was having trouble driving at night and was relying on my glasses a lot more. I've got a pre-op appointment scheduled and the surgery as well as the post surgery appointment. The office staff was friendly and very helpful. The office observes Covid-19 safe protocols. Masks required, temperatures are taken, a place for clean/dirty pens. I feel I am in very good hands here!i

Dr.Larry Taub definitely brought light and brightness back to my life. I am very happy for the…read moreresult of my cataract surgery. I had long forgotten that this is indeed a beautiful world with so many beautiful colors before the surgery, but now, it feels like a completely beautiful new world to me. Dr. Larry Taub was so skillful that I experienced almost no pain at all after the surgery. I was able to go back to my normal routine almost immediately starting next day. He was very patient and understanding. He eased all my nervousness and worry before the surgery and he made sure everything goes right after the surgery in my follow-up visits. The staff of Dr. Taub's office are very professional, effective and friendly also. I highly recommend Dr. Larry Taub for anyone who needs a cataract surgery.

Fantastic experience I needed an eye appointment ASAP and they were able get me in that day …read more Extremely happy with this office.

I think Dr Wang and his staff are great....very efficient and friendly. I have complete confidence…read morein Dr Wang

Doctors and staff are great! They also have up-to-date equipment and tech. The optometrists are…read morevery knowledgeable and wonderful to work with. Excellent selection of eyewear. Definitely recommend!

Their technology is great. Had great experience the first time around. But for my second annual I…read moreguess they are growing and the main optometrist only reviews the work and someone more junior does it the test. My contacts wasn't fitting correctly and it was just poor customer experience. Tried to work it out with them to see if they will fix the problem but that was not something they wanted to do. So I won't be retuning.

Actually 10 stars!!! Dr. Admad preformed my lower eyelid…read moresurgery to remove a Basal cell Carcinoma growth. He gave me all my options, answered all my questions, and performed the surgery. There was almost no pain in recovery, very little swelling, and no bruising. Incredible! Trust him to have a steady hand and a completely successful experience. Thank you, Dr. Admad!!! Carolyn Beatty 10/26/23

Dr Ahmad is the absolute best. He's not only an incredible doctor he's one of the most amazing…read morepeople I've ever met. He takes the best care of his patients! Anyone would be lucky to have him as their doctor and to be under his care. He deserves way more then 5 stars.

I just started going here and I was impressed with all the new equipment that they had. I also…read morebought a couple nice pair of glasses from their glasses shop that's down the hallway. They are efficient and they use a process that checks your eyes very well. They are much better than the other places I've been to even the boutique places that were very expensive in Bergen when we lived in New Jersey. North Texas Eye Center exceeded my expectations and I would recommend them to everybody.

This Doctor intentionally billed a routine vision exam as a medical visit without a valid reason,…read morebe care before visiting extremly deceptive medical practice

We LOVE Dr. Claire Chu and followed her here to her new practice that just opened September 1,…read more2025. Both hubby and I have had cataract surgery performed by her (at her previous practice) and just love how she connects with her patients. She is an expert surgeon and takes the time to really explain all options and answer all questions. She is so approachable and we look always look forward to our appointments with her. The staff is equally as friendly and welcoming. Her new practice is inside the medical building next to the old Richardson hospital located on Campbell Rd near Collins Rd. Address is 399 W. Campbell Rd. She's located on the 4th floor. The office is beautifully decorated with a white textured wall at the reception area and with a predominantly blue color palette. Very soothing, with pops of orange color in the artwork and accents. We both are thrilled with results of our Pan Optic cataract lenses. We also both required a follow up procedure due to the uniqueness of our eyes. I needed a Yag procedure a few years ago and hubby needed his lenses polished post cataract. She even explained that the surface of his eye was similar to a raisin and needed to be polished to smooth it out. Now that's down to earth language that we can understand! We are so happy with Dr. Chu and you will be too!

Dr Chu is very warm, kind and thorough. Her office staff is warm and efficient. They have developed…read morea checklist for post surgical medications that will be very helpful.if you're looking for an opthomologist look no further.

I came in today because I had a minor issue with my glasses. I met with José and he was able to fix…read moremy glasses free of charge. Will definitely be back!

I am writing to express my deep disappointment with the service I received at LensCrafters in…read moreWillow Bend Mall. and this has been one of the most frustrating customer service experiences I have ever had. I had to return to the store five separate times because of repeated mistakes with the measurements for my progressive and Transitions lenses. Despite multiple visits, the issues were never resolved correctly. What made this experience even more difficult is that I have mobility challenges. Every visit required a great deal of physical effort from both me and my husband, who had to push my wheelchair just so we could return to the store and clarify the ongoing problems. This was physically exhausting and emotionally draining. Most of the problems began with Kimberly. She made repeated errors from the start and recommended polarized lenses without taking the time to properly review whether they were appropriate for my vision needs. I trusted her professional advice, believing she had carefully considered what was best for my eyes. When Connie became involved, I hoped the situation would finally be corrected. Unfortunately, the measurements and service were still not accurate, and the problems continued. Throughout this process, my husband had to take on the responsibility of carefully reviewing every detail, asking repeated questions, and making sure everything was correct because we had lost confidence in the accuracy of the work being performed. In addition, I was disappointed by the way Kimberly spoke to my husband. Her attitude was unprofessional and discourteous, which only added to an already stressful situation. In the end, we accepted a full refund because the problems were never resolved. While we appreciate receiving our money back, it does not make up for the time, physical effort, stress, and inconvenience we endured over the course of five visits. We invested significant time and energy trying to resolve these issues, only to leave without a satisfactory outcome. I hope this complaint is taken seriously and used to improve the quality of care, professionalism, and attention to detail provided to future customers. No customer should have to experience what we went through.