I met with Zack Bilbrey this week for my annual insurance review and took advantage of their…read moreinvestment consultation. I highly recommend anyone who is questioning their financial health/investment/retirement plans to sit down with Zack for a clear, easy to understand assessment. State Farm offers some really impressive options, have sound investment advice and are very open/honest with their clients. I was very impressed.

I just wanna say Angela is the best and is so quick to respond to any questions I've had . She is…read morevery helpful . Thank you guys !

Alex is a true professional! Very caring and knowledgeable. He explained all the details of both…read moremy auto and home insurance!

CUSTOMER SERVICE at it is finest!!!…read more Alex and his staff are always on their A game when it comes to answering questions and fulfilling request. I am the CFO of a Commercial Landscaping company in the Austin area and we have been using Alex as our agent now since 2016. He is always on top of our COI requests and an compliance needs. I would recommend him for your insurance agent personal or business!

Este e en este lugar para información de una aseguranza, ellos ofrecen comercial y Residencial en…read moreel área de Cibolo, el personal muy amable y te ofrecen muchas opciones así que concierte compartirla

Helpful, friendly, responds quickly, and gives affordable coverage that fits your needs.read more

I was sent an adverisement for home insurance. All the items were listed that i needed. Estimated…read morecost for my particular home was given. I happened to be in the market for a cheaper rate. When i called the listed # to find out more, i was quoted a cost 3x that of the advertisement quote. $48/mo became $120. I understand there may be a little discrepancy but that is ridiculous. Frankly, it pissed me off. The insurance i have now includes home and 2 vehicles bundled in for $150/mo. Beat that price and i will go with your company. I equate your mailer to "False Advertising"

Everything seems fine until You try to file a Claim. This Office doesn't mind taking your Money but…read morewhen something happens to your House or Auto suddenly they can't help you and don't know who to contact. If you are looking for Insurance there are much better Offices and Insurance Companies.

Outstanding customer service from start to finish! Steven and his staff are very professional and…read morepolite. Steven is very knowledgeable in his profession and very thorough in explaining every detail. My questions never go unanswered. I highly recommend!

From the owner: TX-3160572 The mission of the Steven Garza State Farm office is to provide Schertz and surrounding…read moreGuadalupe, Bexar, and Comal Counties with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners' insurance, renters' insurance, life insurance, business insurance, financial services, and much more. Stop in and meet with our experienced insurance team to stay covered.

Customer service is really bad, when you call they don't answer and request you leave a VM which…read morethey never call back. Also their home insurance insurance is more expensive and includes less coverages than the standard policies offered by the big national companies. So why?

Customer service really sucks I emailed them a week ago to remove a vehicle from my policy and a…read moreweek Lester it still hasn't been done left several messages no return phone call

At this point, I definitely would not recommend Cindy Deschamps or her office for insurance…read morecoverage. Allstate automatically added a stranger to our auto insurance simply because this stranger happened to live at one of our old addresses when they received their licence. This is despite the fact that we updated our address with Allstate. The stranger was on our auto insurance for four months before we saw the problem. The Operations Manager, Ashley Head, was only able to have a refund approved for one month. That means we are stuck with paying for someone else's car insurance for three months, a total of $1,485 (approximately $500/month). For some reason this office has been completely incapable of getting anything approved by Allstate, EVEN IF THEIR CLIENTS HAVE WRONGFULLY BEEN BILLED FOR SOMEONE ELSE'S INSURANCE. Apparently, you are in such good hands with Allstate that they will get someone else to pay your bill if they want.

Just run away from these people. If you care for your…read moreloved ones, do not put them in the hands of this group. I was supposed to be a new customer and my previous insurance company failed to provide some needed documentation. So what did they do? Nothing! They just cancelled without ever giving me a courtesy call to work out an easily fixable situation. They ruined my perfect insurance record and now I have a gap in my insurance coverage that is going to impact my future rates with any other insurer. Not only that but I've been driving around without insurance for two months! You do not want this type of customer care. A simple call or email could have fixed this easily. Wouldn't you have called if you cared to retain someones business? Worst of all they say they made multiple attempts to contact me, but that is a outright lie. So do you want anyone who is deceitful representing you and your loved ones?

T Blackwell Insurance is not a captive agent. They can write auto and property coverage from many…read moreinsurance providers. They give great service and competitive pricing. Also love their give back to their community!

Never got a call back after wasting my time providing them with my home information. ‍read more