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    Texas Fit Chicks

    3.0 (2 reviews)

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    7 years ago

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    13 years ago

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    24 Hour Fitness - Plano

    24 Hour Fitness - Plano

    3.0
    (56 reviews)
    3.1 mi

    MAKE SURE TO STAY AWAY FROM THIS GYM!!! And avoid the rude ass manager-- Eloise, if you don't want…read moreto ruin your day. I've never experienced such horrible customer service until today. My friends and I were interested in joining a gym together, so we went to the 24 Hour Fitness in Richardson yesterday to get our guest passes. We filled everything out online, signed the waivers at the gym, and the employee told us we could visit other locations for three days to try out their amenities. We went to the Plano location today and presented the guest passes we received from Richardson. That's when the manager, Eloise, stopped us and claimed our papers weren't legitimate. I was confused and honestly baffled because we followed all the steps at the Richardson location. She didn't even try to verify the information in her system before assuming we were lying. I asked her to call the Richardson gym to confirm everything--because seriously, who fakes a gym guest pass? She called, but they couldn't verify anything either since the employee who helped us wasn't working today. At that point, I was already frustrated for two reasons: 1. Her attitude was terrible, especially toward three potential new members. 2. She had the nerve to tell me, "There's no reason for you to raise your voice," when I was just trying to explain the situation. I've worked in customer service for over 10 years, and I've never seen a manager escalate a situation like this. Isn't a manager supposed to de-escalate issues? We even asked, if the vouchers were invalid, could she just issue new ones? She said no because the Richardson and Plano systems are different. Again--how is that our problem? Why couldn't she be helpful and try to solve the issue? Maybe offer us a tour of the gym or at least acknowledge that we made an effort? Her attitude came across like, "Wow, they're lying." It's a gym, not some fancy restaurant. Like, what??? I had heard good things about this gym, but after today, I'd strongly advise people to stay away--at least from the Plano location. If this is how they treat guest pass holders who are genuinely interested in signing up, that says a lot. I really hope 24 Hour Fitness addresses the behavior of their manager, Eloise.

    This is your typical 24 Hour Fitness Gym. A lot of us regulars here were transplants from the…read morecentral Plano location (park/ohio) We loved that location when 24 Hour Fitness Gyms were actually open round the clock. I have gotten used to this one but so hummed that they are only open for 15/16 hours everyday. :/ However the hours are, this is still my go to location at the time being.

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    24 Hour Fitness - Plano
    24 Hour Fitness - Plano
    24 Hour Fitness - Plano

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    CLUB4 Fitness

    CLUB4 Fitness

    2.9
    (12 reviews)
    7.8 mi

    My wife and I are Club4 members and have been for about nine months, and although McKinney is our…read more"home gym", this location has seen some fill-in duty from both of us over the past few months, most recently when the McKinney location had a power issue and couldn't take members. It's a big, well lit, still-has-that-new-smell kind of place, with tons of new equipment and nary an out-of-order sign to be seen on our most recent visit. We only briefly interacted with the staff, and they were friendly and greeted us warmly. I briefly darted into the locker area to use the men's room, it was clean and well stocked. As for the equipment, I'm all about the "put on the headphones and hit the pin-loaded weight machines", and that's what I did. This gym has a couple of machines that our usual one doesn't, so that was a nice change of pace. If there's a downside, there's only one pec fly/deltoid machine, and since it does two exercises, it's always in high demand, and I had to wait for two others to do their reps. The McKinney location has two of these, and there's often still a wait. We also hit the ellipticals for a few minutes to warm up, and they were super clean and new as well. As always, we closed out our workout with the Hydromassage, and even with four chairs, there was a brief wait, but no biggie. Bottom line, this is a super clean, well lit, well managed gym with no judgment and plenty of options for your workout.

    I was asked to sign a document as a guest pass. Right after signing, the staff realized it was…read moreactually a membership agreement and told me it was a mistake on their end and that they would fix it. I was clearly told not to worry and to go ahead and work out. Now, three months later, I receive a letter saying I owe $112, and suddenly the story is: You signed it, so you have to pay. $150 is not the issue. The issue is accountability. I trusted your staff when they admitted the mistake and assured me it would be corrected. After multiple calls, instead of taking responsibility, I'm being spoken to as if this is my fault for signing something your employee gave me incorrectly. If this isn't dishonest behavior, then what do you call it? Very disappointed in how this was handled. This is not how a professional business operates.

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    CLUB4 Fitness
    CLUB4 Fitness
    CLUB4 Fitness

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    Crunch Fitness - East Plano

    Crunch Fitness - East Plano

    2.9
    (22 reviews)
    3.9 mi

    - It's big and a lot of equipment. - Men's bathrooms need…read moreupdated automatic urinals, you can't trust gym bros to manually flush. - there's awesome classes offered like hot yoga and cycling - it gets crowded - they allow outside vendors to solicit to you one to two times a month. - they don't offer hand sanitizer anywhere but the front of the gym or in a class room. I've asked a few times to see if they can add more but they said they have plenty. Idk feels like an easy add to help maintain sanitization. - no towel service or hot tub - I like the sports on the TVs and the music they play over speakers is good - it's a good gym, just not a great one.

    12 minutes ago New I…read morejust came here because instructors invited me to be their guest in the class. As soon as I went to the class 3 employee went in to the class and talk to me that either I'll be a member or ill pay $16 for a day membership. I'm already like 15-20mins late for the class, they should have talk to me after and do all the talking. Anyway, it is embarassing what they did i don't mind to pay or whatever since I actually paying like $250 in other studio for a month and other membership as well but to bombard me with 3 people like it seems like i did a crime or something i got so embarassed and not welcome at all. Adam (short guy) is not apologetic at all. I guess this will be the last time i'm going to this and stick with much more established gym like La fitness and other high end studio rather than rude employeee that will stressing me out whenever I come

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    Crunch Fitness - East Plano
    Crunch Fitness - East Plano
    Crunch Fitness - East Plano

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    Texas Fit Chicks - gyms - Updated July 2026

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