I have been a member for more than a year now. The facility is clean and well maintained. My…read morecoach, Garrett has been instrumental in helping me achieve my fitness goals.

DO NOT get a membership here. Absolutely horrifying experience trying to get this gym to cancel my…read moremembership after I left town due to their "you have to sign a paper in person to cancel"......HOW IS THAT A REQUIREMENT IN 2025. After talking to the manager, the franchise owner and getting no resolve, it is evident that they bank on people to sign up and trap them by making cancellation a challenge. Plano has a lot of amazing gym facilities and this one should be last on the list given their customer service is horrible.

It's nasty. The pool and saunas very nasty. Poor customer service. Saunas never hardly working…read more Jacuzzi always down

MAKE SURE TO STAY AWAY FROM THIS GYM!!! And avoid the rude ass manager-- Eloise, if you don't want…read moreto ruin your day. I've never experienced such horrible customer service until today. My friends and I were interested in joining a gym together, so we went to the 24 Hour Fitness in Richardson yesterday to get our guest passes. We filled everything out online, signed the waivers at the gym, and the employee told us we could visit other locations for three days to try out their amenities. We went to the Plano location today and presented the guest passes we received from Richardson. That's when the manager, Eloise, stopped us and claimed our papers weren't legitimate. I was confused and honestly baffled because we followed all the steps at the Richardson location. She didn't even try to verify the information in her system before assuming we were lying. I asked her to call the Richardson gym to confirm everything--because seriously, who fakes a gym guest pass? She called, but they couldn't verify anything either since the employee who helped us wasn't working today. At that point, I was already frustrated for two reasons: 1. Her attitude was terrible, especially toward three potential new members. 2. She had the nerve to tell me, "There's no reason for you to raise your voice," when I was just trying to explain the situation. I've worked in customer service for over 10 years, and I've never seen a manager escalate a situation like this. Isn't a manager supposed to de-escalate issues? We even asked, if the vouchers were invalid, could she just issue new ones? She said no because the Richardson and Plano systems are different. Again--how is that our problem? Why couldn't she be helpful and try to solve the issue? Maybe offer us a tour of the gym or at least acknowledge that we made an effort? Her attitude came across like, "Wow, they're lying." It's a gym, not some fancy restaurant. Like, what??? I had heard good things about this gym, but after today, I'd strongly advise people to stay away--at least from the Plano location. If this is how they treat guest pass holders who are genuinely interested in signing up, that says a lot. I really hope 24 Hour Fitness addresses the behavior of their manager, Eloise.

Best gym in Texas, out door and indoor, good vibes clean equipment! Good music, staff is great…read more Easy to get access

Amazing gym amazing people amazing atmosphere and could get a dam amazing work out here !read more

Excellent staff and clean. The owner is cheerful and knowledgeable. You won't find a cleaner Snap…read moreFitness location. The restroom and shower is immaculate. Cleaning sprays smell nice, plenty of towels to wipe down equipment. Machines are in good working order. Come visit!!

I'm a recent member of Snap fitness in Wylie, Texas, and I'm impressed by everything: the staff ,…read morethe equipment, the amenities (the little, very cosy, almost personal bathrooms with a shower, sink, and a little bench, small towels) which makes everything look more like a club than a community fitness place. Sarah and Melody are very friendly and helpful, a real blessing. Everything inside is sparkling clean which is very encouraging and gives a sense of safety when it comes to getting infected by germs and bacteria, etc. The location is excellent for me, and the fact that the gym is located in a very safe area of Wylie (right across from the Fire Station) enhances the security of anyone adventuring in the middle of the night. On top of it, a little incentive îs offered to its members (T-shirt, bag) which is nice even if they're meant for advertisement. Snap fitness is all worth it. I'm really thankful I found them. Thank you all.

I love this gym!! Very big with a lot of machines! And great vibes! Shout out to my guy D.Lee!!read more

My experience with EOS has been extremely frustrating. This gym has been open for less than a year…read moreand has already gone through three different sales managers, which speaks volumes about the lack of consistency and leadership. I referred two individuals to this location, which should have qualified me for three months of free membership per their referral program. However, despite multiple attempts to get clarity and resolution, the internal team has been completely unhelpful. Communication has been poor across the board, and it has been nearly impossible to get ahold of anyone at a corporate level via phone. At this point, it feels like they have done everything possible to ignore the situation and avoid honoring their own referral incentives. There was no follow-ups, no accountability, and no clear answers. On top of that, I also signed up for assisted stretching services and was very disappointed with the experience. Based on the contract terms, I hand-delivered a cancellation notice to their corporate office in Dallas (off the Tollway), but the cancellation was still denied. Once again, I ran into the same issues with poor communication, lack of follow-up, and it took nearly a month just to get in touch with someone.

My fitness obsession had me wondering what Crunch Fitness was all about, so I stopped by for a…read morepeek. The front desk guy was friendly and spent way more time with me than expected. He walked me through all the goodies: weights, recovery center, sauna, fitness classes and a bunch more, all bundled into different membership packages. I was suprised learn it costs about the same as a cute TJ Maxx outfit or a full tank of gas if you're feeling like getting the full membership. And get this: you can bring a friend for free every single visit. Love that Crunch Fitness thought of this built-in gym buddy system, nice idea! I've got a few of friends who rave about how much they enjoy their membership. They say it's a great place to network with other business professionals or just vibe with likeminded fitness folks. I didn't sign up today because I'm checking if my UHC insurance might cover it (I might already be a member and not know it). But if you're thinking about it, I recommend joining! Look at their Yelp offer and take advantage of their one day pass to see if it fits your vibe.

My complaint is the music is way too loud. I can't hear my headphones over the music. This morning,…read morewhen I asked the greeter to turn it down, she said that the CEO likes it loud and did nothing to change. I am considering moving my membership. In a time when 90% of the people are wearing headphones, why do they need to have music, especially at 95 dB.

Disappointed with my experience …read more There were no trash cans in the women's restrooms, and there were at least 2 clogged toilets. I informed the front desk as I was leaving. The wipes are also so incredibly thin, doesn't feel like you're cleaning anything. Everything is kinda just strewn around in the women's only section. I came here with a friend using the free day pass, but I couldn't imagine paying for this experience.

Stay very far away from this place. They lie on prices,…read morecharge you randomly for large amount. Make it almost impossible to cancel your stuff when its s simple click of a button. when you do try to cancel they pull out every reason and excuse they can find to make it nearly impossible. Kiran, who is the manager is a scum bag. When I left 3 months ago I asked for them to take my banking information out of the system because I started hearing from other people how they were charging them. She outright refused and said they would do it anyways because I didn't hand write a note and have someone put it in the system. I canceled all my stuff through coach and they fired him the next day before he had the chance to upload anything. That is a them problem not a me problem. She was not willing to work with me on it even when I told her who was handling my stuff. All she said was he got fired and she won't remove my information. Well, 3 months later she made good on her words and they charged my card. Different is, I pay attention to my money and as soon as I saw it I called them to find out the manager was on a 3 hour break. no one called me back so I called my bank and reported it as fraud and it was fixed. This place is truly horrible and Kiran is the absolute bottom of the barrel type of human being.

This planet fitness is always clean, front desk staff is always friendly, and it's never too busy…read more Always able to access any machine needed to get my workout in, no complaints. Shoutout Julian for always being so friendly, and keeping the place clean! He works hard

This PF is in a good location across from Max's Donut's so you can earn your post-workout treat…read morehaha! Large parking lot, plenty of space. The staff are courteous and frequently on the floor sweeping. The lockers are large, clean, and work well. The women's locker has shower stalls. A good mix of people work out here so it seems friendly and inviting. I use my multi-gym access so I cannot comment on membership pricing. My access does not incl "Black" spa room etc. I enjoy working out here. It has everything I need. Note: PF often runs a teen special so high school kids can work out for free over the summer.