Absolutely recommend this business. They are open on Saturday, and it's always a quick turnaround…read moreto get your car inspection.

Came in for an emissions test. Was completed quickly with little wait time. Location is easily…read moreaccessible.

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.

Very helpful and customer service is excellent. No wait! Store is very clean and organized.read more

Literally standing in their parking lot with a flat trailer tire. They are refusing to fix it and…read moremy mechanic is actually with me they're saying that the hole is on the sidewalk but it is not he is confirmed it is not. They are refusing to sell me solution to fix it Literally left me on the side of parking lot stranded. I will never come to Firestone again. I explained to them that my trailer is full of equipment and it is dangerous for me to be stranded in this parking lot. It is a safety risk for people robbing people in Houston. They did not care. Miguel also who worked there was extremely rude definitely don't go to him..

Wow, this place is so original and simple; it's family owned with mum and pop has the only two…read moreemployees. They've been here for 12 years and they do state emissions quickly with quality without costing you a few hundred dollars. I found their post advertising on All Things Woodlands Facebook page, $18.50 for state inspections now that's a solid deal! It takes you back to the era with simplicity of life and living. The wife was telling about why they keep the price so low. It took the husband less than 20 minutes to inspect my vehicle and pass it. Clean and up to date lobby area; not dismal like a few auto shops I've previously been to where I've gotten my inspections done. The Masters lobby is bright, well lit, with fresh scent. I spent my time chatting with Misses. She even gave me recommendations on a place to get my sticker. Come to The Masters to get your inspection, you won't be disappointed! I came before closing and they didn't have any customers so the wait time was very minimal. I recommend this shop!

Horrible customer service. I walked in and the lady at the front desk just had a rude and short…read moreattitude from the get go. She asked for proof of insurance. No problem, I pulled out my electronic ID card which shows the effective dates and I'm within the current term. She says this isn't good and she needs to see an ID card with the vehicle listed on the policy. I proceed to pull up in the app the proof of coverage which shows the vehicles VIn, my liability limits and deductibles. She then says it has to be the TX ID card itself. She then says I have a 30 minute wait so I have time to "figure it out" with a very rude tone. Ngl I'm not big on writing reviews, especially bad ones. However, after showing her two different proofs of insurance and to still give a tone and talk down to someone like they're dumb, that's not the customer service anyone wants. Won't be going back and currently writing this review in the state inspection place down the road. Funniest part of the interaction was when she was continuing to explain what a Tx ID card is and I'm a Property and casualty insurance agent by profession. I showed her two separate copies. Not a fan and wouldn't recommend coming here. Rude tones, and desk people who don't know what a TX ID card is.

I have had several trips to The Shop for new struts first and to replace an old splash guard that…read morewas dragging on the ground. Both time they have been awesome getting the job done in a timely manner and with no problems. I highly recommend them as a very trustworthy auto repair shop. They definitely have better prices than the dealership too!

Very good auto repair shop, I bring all my vehicles here for all my troublesome automotive needs!read more

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

they was able to add my Freon in my vehicle Nissan and it's blowing ice cold and I recommend this…read moreshop to go to It is my new home for a repair thanks from Chris

Neglected to inform me of two missing lug nuts and allowed my four young children in the car. Very…read moredisappointed they didn't even feel it relevant to mention.

Can't believe I'm making a review for an oil change but honestly they were so courteous and it was…read morehonestly such an amazing 6-star customer service experience while being super quick. They communicated to me on everything they were doing and to each other while taking care of my car. The place is kind of hidden away but it's worth it once you actually go through the interactions with them once you find it.

Excellent customer service excellent pricing and excellent time. Do not waste your time money…read moreanywhere else! Not only did they give me a beautiful calendar, but they also support police and fire fighters! Way to go guys thank you for being awesome and doing such an excellent job!