Let me start by saying the appointment process has been a problem for over two years. We were trying to be optimistic and provide feedback but the process of getting an appointment, and ensuring it is kept, is beyond frustrating. Dr Boggaram has been helpful when my wife was able to meet with her. The front office and scheduling staff are a nightmare to deal with and certainly exacerbate any symptoms already experienced with chronic migraines.
The people you set appointments with are not at the office. Any issues created when setting appointments will be pushed off as not the in-office staff's fault. Additionally, when Dr Boggaram is made aware, seemingly nothing is done to make sure other patients don't experience the same issues.
My wife could not get a refill on her prescription and when setting an appointment she was told "You'll be fine" until the appointment. The next few days she experienced very discomforting side effects causing some worry as no one warned of any side effects to not taking the medicine.
On the day of the appointment she did not receive a call confirming the appointment. To be safe, she called and was told her appointment was cancelled with no explanation as to why. The scheduler said they would call the office manager to see if they could schedule another appointment.
There is a general lack of concern for anything that isn't in the room with Dr Boggaram. I would highly recommend going elsewhere as we will be doing the same. Dr Boggaram is not a bad doctor but her office staff really sully her name and the practice. The amount of energy needed to make sure you are able to see her is not worth the effort. read more
